- Provide administrative and organisational support to the Head of Charitable Impact and to the wider Charitable Impact team.
- Prepare and disseminate information on our grant funding in line with best practice.
- Collect and maintain monitoring and compliance information for our grant giving.
- Support the analysis of impact measurement, extracting and sharing learning.
- Be the first point of contact for Charitable Impact, providing the necessary support to both internal and external stakeholders.
- Assist in event planning and delivery for key meetings, including minute-taking.
- Liaise with Trust departments to ensure internal/external communications remain current and up to date.
- Assist in accurate data entry and collation, ensuring adherence to GDPR policies.
- Write notes and messages - numeracy, literacy and verbal skills.
- Communicate with people with differing communication needs.
- Encourage and influence.
- Understand and follow instructions and procedures.
- Strong customer service skills.
- Mixed methods and mediums of communication.
- Analyses and evaluates given information.
- Adapts style and approach appropriate to situation or task.
- Structures tasks/activities.
- Pre-empts issues and trouble-shoots.
- Refers appropriate decisions to line manager/lead.
- Identify and recommend learning and development areas for colleagues.
- Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.
- Aware of cultural and individual differences in all interactions and service areas.
- Demonstrate interest, care and attention.
- Create a positive impression.
- Understand the needs of older people (including willingness and motivation to learn).
- Demonstrate sensitivity to individuals' needs.
- Promptly respond to or refer to line manager issues of residents or colleagues' health or well-being.
- Contribute to maintaining a safe and secure environment - reporting faults, repairs or hazards through appropriate channels.
- Works effectively as part of a team.
- Build relationships of trust with others (team, residents and their family & friends).
- Potential exposure to challenging, physical or emotional situations.
- Experience of dealing with data and using Microsoft Office package.
- Experience of taking minutes and producing reports.
- Secretarial or administrative experience.
- Experience of working in a fast-moving administration environment.
- Experience of working with older people.
- Understanding of co-production and other collaborative ways of working.
- Experience of collection and collation of data from different sources.
- Experience of using Salesforce.
- Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy.
- This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.
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Charitable Impact Administrator - Bristol, United Kingdom - St Monica Trust
Description
Key Results
Summary Responsibilities
Skills and Experience
Communication
Thinking Style
Well-being and Values
Working with others
Desirable
Additional Information
This is a full-time role (35 hours per week), working Monday to Friday, 9am - 5pm. The base for the role is at the St Monica Trust Head Office, but includes some hybrid working. The annual salary for this role is £26,718.