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    Charitable Impact Administrator - Bristol, United Kingdom - St Monica Trust

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    Full time
    Description

    Key Results


    Summary Responsibilities

    • Provide administrative and organisational support to the Head of Charitable Impact and to the wider Charitable Impact team.
    • Prepare and disseminate information on our grant funding in line with best practice.
    • Collect and maintain monitoring and compliance information for our grant giving.
    • Support the analysis of impact measurement, extracting and sharing learning.
    • Be the first point of contact for Charitable Impact, providing the necessary support to both internal and external stakeholders.
    • Assist in event planning and delivery for key meetings, including minute-taking.
    • Liaise with Trust departments to ensure internal/external communications remain current and up to date.
    • Assist in accurate data entry and collation, ensuring adherence to GDPR policies.

    Skills and Experience

    Communication

    • Write notes and messages - numeracy, literacy and verbal skills.
    • Communicate with people with differing communication needs.
    • Encourage and influence.
    • Understand and follow instructions and procedures.
    • Strong customer service skills.
    • Mixed methods and mediums of communication.


    Thinking Style

    • Analyses and evaluates given information.
    • Adapts style and approach appropriate to situation or task.
    • Structures tasks/activities.
    • Pre-empts issues and trouble-shoots.
    • Refers appropriate decisions to line manager/lead.
    • Identify and recommend learning and development areas for colleagues.
    • Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.

    Well-being and Values

    • Aware of cultural and individual differences in all interactions and service areas.
    • Demonstrate interest, care and attention.
    • Create a positive impression.
    • Understand the needs of older people (including willingness and motivation to learn).
    • Demonstrate sensitivity to individuals' needs.
    • Promptly respond to or refer to line manager issues of residents or colleagues' health or well-being.
    • Contribute to maintaining a safe and secure environment - reporting faults, repairs or hazards through appropriate channels.

    Working with others

    • Works effectively as part of a team.
    • Build relationships of trust with others (team, residents and their family & friends).
    • Potential exposure to challenging, physical or emotional situations.
    Other Skills and Qualifications Essential
    • Experience of dealing with data and using Microsoft Office package.
    • Experience of taking minutes and producing reports.
    • Secretarial or administrative experience.
    • Experience of working in a fast-moving administration environment.

    Desirable

    • Experience of working with older people.
    • Understanding of co-production and other collaborative ways of working.
    • Experience of collection and collation of data from different sources.
    • Experience of using Salesforce.

    Additional Information

    • Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy.
    • This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.

    This is a full-time role (35 hours per week), working Monday to Friday, 9am - 5pm. The base for the role is at the St Monica Trust Head Office, but includes some hybrid working. The annual salary for this role is £26,718.



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