Jobs
>
London

    Manager Customer Success Growth Emea - United Kingdom - Contentful

    Contentful
    Contentful United Kingdom

    2 weeks ago

    Default job background
    Description

    Manager Customer Success Growth Emea (Remote)



    Manager Customer Success Growth Emea | Contentful |UK

    About The Opportunity

    The Manager of Customer Success (Growth Team), EMEA is acritical role within the field organization as you will be instrumental in...

    Login to continue About The OpportunityThe Manager of Customer Success (Growth Team), EMEA is acritical role within the field organization as you will be instrumental indeveloping the Customer Success talent at Contentful.

    The Growth CustomerSuccess team is responsible for a high volume of renewals, expansions, andstrategic relationship building. You manage two different motions, Renewalsand Customer Success.

    You will own the renewal and expansion targets foryour team, constantly strategizing with the Global Sr Manager of CustomerSuccess, Growth on new initiatives and processes to improve upon.

    Since your role is quota carrying, you own the EMEA forecast, identifyand mitigate risks, tackle opportunities and constantly up-level your teamthrough outstanding leadership and coaching.

    You will be actively engagedwith your team, involved in customer calls and offer support and guidancethrough complex sales and procurement processes.

    What to expect?Recruit, hire, train, and coach new team membersBe a mentor and provide hands-on coaching and professional developmentfor Renewal Managers and CSMs.

    Create processes, set best practices and build replicable patterns forgo to markets initiatives.
    Help scale the Growth Customer Success segment through automations.

    Serve as a stakeholder and point of escalation internally and incustomer engagementsConduct weekly forecasts with your Manager and oversee goals, metrics,and quota achievementProactive collaboration with Account Executives and Regional SalesDirectors to align on territory strategies.

    What you need to be successful?4+ years of B2B SaaS Account Management as a manager or lead role and 5+ years in Account Management and/or Customer Success.

    Experience negotiating contracts with enterprise customersExperience providing strong customer success experiences with customersFamiliarity with tools like Gainsight, Salesforce, and Tableau Experience with a "land-and-expand" sales modelProven ability to manage a forecast Proven ability to create high performing teams and lead them tosuccessConsultative selling experienceExcellent oral and written communication and presentation skillsCollege degree (BA/BS)What's in it for you?Join an ambitious tech company reshaping the way people build digitalexperiencesFull-time employees receive Stock Options for the opportunity to shareownership and the success of our companyWe value Work-Life balance and You Time A generous amount of paid timeoff, including vacation days, education days, and volunteer daysAccess to our Employee Assistance Program (EAP) for information,support, discussion, and counseling for life's challengesUse your personal education budget to improve your skills and grow inyour career.

    Use your physical fitness budget to get away from your desk and supportyour physical wellnessEnjoy a full range of virtual and in-person events, includingworkshops, guest speakers, and fun team activities, supporting learning andnetworking exchange beyond the usual work duties A monthly phone/internet stipend and phone upgrade reimbursement after2 yearsNew hire office equipment stipend.

    Get the gear you need to work atyour bestWho are we?Contentful is the intelligent composable content platform thatunlocks all of an organization's digital content to deliver impactfulcustomer experiences, making content a strategic business asset.

    TheContentful Platform, Contentful Studio, and the Contentful Ecosystemcombine the flexibility of composable content with the intelligence of AI,empowering digital teams to drive business momentum through collaboration,speed, and scale.

    Contentful powers innovative content experiences acrossbrands, regions, and channels for organizations around the world, includingnearly 30% of the Fortune 500.

    Nearly 800 people from morethan 70 nations contribute their energy and creativity toContentful, working from hubs in Berlin, Denver and distributed around theworld.

    Everyone is welcome here"Everyone is welcome here" is a celebratedcomponent of our culture. At Contentful, we strive to create an inclusiveenvironment that empowers our employees.

    We believe that our products andservices benefit from our diverse backgrounds and experiences and are proudto be an equal opportunity employer.

    All qualified applications willreceive consideration for employment without regard to race, color,national origin, religion, sexual orientation, gender, gender identity,age, physical [dis]ability, or length of time spent unemployed.

    We inviteyou to apply and join usIf you need reasonable accommodations at any point during theapplication or interview process, please let your recruiting coordinatorknow.

    Please be aware of scammers who may fraudulently allege to be fromContentful.

    These types of fraud can be carried out through copycatwebsites, fake email addresses claiming to be from our company, or socialmedia.

    We do not ask for your personal information such as bank accountnumbers, identification numbers, etc through social media or chat-basedapps, nor do we request or send money for the purchase of businessequipment.

    If you suspect fraud, please report it to your localauthorities, as well as reaching out to us at security-.comwith any information you may have.

    By clicking "Apply for this job," I acknowledge that I haveread the "Contentful's Candidate Privacy Notice", and hereby consentto the collection, processing, use, and storage of my personal informationas described therein.


    Show more Show lessTagged as:

    remote, remote job, virtual, Virtual Job,virtual position, Work at Home, work from home

    When applying state you found this job on Remote Network.

    #J-18808-Ljbffr
  • FIS Global

    Emea Growth

    2 weeks ago

    FIS Global London, United Kingdom

    **Position Type**: · Full time · **Type Of Hire**: · Experienced (relevant combo of work and education) · **Education Desired**: · Bachelor of Business Administration · **Travel Percentage**: · 0% · **EMEA Growth & Engagement Lead (12 month Fixed Term Coontract)** · Role Profile: ...

  • Rippling

    Growth Lead, Emea

    1 week ago

    Rippling London, United Kingdom

    **About Rippling** · Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate ...

  • The Bank of New York Mellon Corporation

    Head of Emea Growth

    9 hours ago

    The Bank of New York Mellon Corporation London, United Kingdom

    Head of EMEA Growth · **_Bring your ideas. Make history. _** · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollar ...

  • OutThink

    Head of Partnerships and Growth Emea

    3 weeks ago

    OutThink London, United Kingdom

    **Mission**: OutThink's aim is to tackle the issue of human risk in cybersecurity, which is one of the two biggest risks of our time (as stated by the World Economic Forum). We believe the traditional cybersecurity awareness computer-based training approach is outdated. We believ ...

  • Allvue Systems

    Account Executive Growth Equity Emea

    2 weeks ago

    Allvue Systems London, United Kingdom

    About Allvue: · We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, informatio ...

  • Amazon UK Services Ltd.

    Head of Partner Growth, Eu, Fuse Emea

    2 weeks ago

    Amazon UK Services Ltd. London, United Kingdom

    Bachelor's degree · - Experience in developing, negotiating and executing business agreements · - Experience developing strategies that influence leadership decisions at the organizational level · - Fluency in spoken and written French and English · Amazon is currently seeking a ...

  • Vanta

    Head of EMEA Growth

    1 week ago

    Vanta London, United Kingdom

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. · At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to prac ...

  • Rippling

    Growth Lead, EMEA

    1 week ago

    Rippling London, United Kingdom

    About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate eve ...

  • DroneTalks

    Commercial & Growth Associate EMEA

    4 weeks ago

    DroneTalks United Kingdom

    Skyports, established in 2017, is a leading company in Advanced Aerial Mobility. We operate in two business units, the infrastructure business, and the drone services business. · In the infrastructure business, we are the primary owner and operator of vertiports in several citie ...

  • Thoropass, Inc.

    EMEA Growth Marketing Manager

    2 weeks ago

    Thoropass, Inc. London, United Kingdom

    At Thoropass, we are on a mission to transform an industry that's never been known for innovation, but we aren't letting that stop us. We love collaborating to come up with new ways to solve problems that would stump other teams, and we have created a workplace where the best ide ...

  • Bruin

    Growth Marketing Lead, EMEA

    1 week ago

    Bruin London, United Kingdom Permanent

    Ref: 37240We are working with a global financial technology company committed to advancing the honesty, transparency, and accessibility to the global economic landscape. They hold a dedication to empowering economies and fostering equal opportunities, to allow all their employees ...

  • Iterable

    Growth Account Executive, EMEA

    3 weeks ago

    Iterable London, United Kingdom

    Iterable is the most powerful customer communication platform that enables brands like Doordash, Calm, Fender and Zoopla to deliver joyful experiences with harmonized, individualized and dynamic communications at scale. Iterable's data engine, ease of use, and flexible and open a ...

  • G2 Crowd

    Growth Account Manager, EMEA

    1 week ago

    G2 Crowd London, United Kingdom

    About G2 - Our People · G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of ...

  • G2

    Growth Account Manager, EMEA

    3 weeks ago

    G2 London, United Kingdom

    About G2 - Our People · G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of ...

  • Amazon UK Services Ltd.

    Head of Partner Growth, EU, Fuse EMEA

    3 weeks ago

    Amazon UK Services Ltd. London, United Kingdom Full time

    Amazon is currently seeking a Head of Partner Growth, EU to grow our existing subscription partnerships exponentially year on year. · Fuse is an integrated marketing channel enabling Amazon services such as Prime and Prime Video to acquire and engage customers through distributi ...

  • TikTok

    Shop - Senior User Growth Strategy Manager, EMEA

    2 weeks ago

    TikTok London, United Kingdom

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. · Responsibilities · TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are ...

  • Citi

    Head of Corporate Sales Client Strategy, Emea

    3 weeks ago

    Citi London, United Kingdom

    Department: CSS EMEA Client Strategy (Global Corporate Sales, Rates & Currencies) · Job Title: SVP/D, EMEA Markets, Head of Corporate Sales Client Strategy · Location: London · Overview · The SVP/D EMEA Corporate Sales & Solutions (CSS) role will lead our EMEA corporate client st ...

  • Starburst

    Regional Vice President

    2 weeks ago

    Starburst London, United Kingdom

    **About Starburst** · At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that's just plain wrong. Starburst offers a full-featured data lake a ...

  • Intelligent People Ltd

    Head of Enterprise Partnerships

    2 weeks ago

    Intelligent People Ltd London, United Kingdom

    Head of Commercial Partnerships EMEA / Senior Strategic Partnerships Manager / Head of Business Development · We're looking for a Head of Commercial Partnerships EMEA / Senior Strategic Partnerships Manager / Head of Business Development to join a major global company within the ...

  • ERM Group

    Regional Industry Leader, Technology, Emea

    3 weeks ago

    ERM Group London, United Kingdom

    Regional Industry Leader - Technology (EMEA) · ERM is looking for a client-facing leader with a passion for sustainability and a proven track record of driving multi-million-dollar growth in the consulting industry. · The position of Regional Industry Leader offers an exceptional ...