Jobs
>
Mountsorrel

    IT Service Support Engineer - Mountsorrel, Leicestershire, United Kingdom - Catalyst Computer Systems Ltd

    Catalyst Computer Systems Ltd
    Catalyst Computer Systems Ltd Mountsorrel, Leicestershire, United Kingdom

    1 week ago

    Default job background
    Description
    A company car is provided for this role

    Job Title:

    IT Services EngineerResponsible for:

    N/ATeam: Professional Services GroupResponsible to: IT Services ManagerCompany OverviewCatalyst Computers Systems Ltd supply a dealer management system that is aimed primarily at the motorcycle, caravan, motor vehicle and agricultural industries.

    We help businesses manage all areas of their operations from parts and service, through to sales and finance, with innovative solutions to achieve their business objectives.

    Job Overview As a member of the installation and configuration team you will be responsible for installing, configuring and upgrading the baseline for users of our software products across the UK and Republic of Ireland.

    This includes, but is not limited to, implementing and troubleshooting issues related to hardware, operating systems and the software application.

    The software applications supplied by our operating companies consist of data held on Linux or Microsoft Windows servers, accessed from client PC's and Remote Desktop Services connections.

    Onsite work can result in overnight stays being necessary.

    When not performing installation duties you will be based at the Catalyst offices, preparing systems for both installation and direct shipping to customer sites, supporting customers remotely or visiting customers to carry out emergency maintenance tasks.

    Key Responsibilities

    • Liaise with customers, travel to customer site and install equipment
    • Act professionally at all times and communicate in a manner which promotes the company, its products and services
    • Provide advice and training to customers where necessary
    • Working outside of core business hours to minimise disruption to the customer
    • Become involved in ad-hoc tasks as required.

    Qualifications Required Desirable - Any relevant industry recognised qualifications or certificationsExperience and Skills RequiredEssential - Excellent communication verbal and written, customer service skills and an excellent telephone mannerEssential - Strong analytical and problem-solving abilities, good attention to detail.

    Essential - Possession of a valid full driver's license is requiredEssential - Strong working knowledge of

    • Microsoft Operating Systems, PC and Server Hardware, Common peripheral devices (printers, scanners, routers, etc...), TCP/IP Networking, WAN and Internet technologies, and Common Office ApplicationsDesirable - Any experience of
    • Linux operating systems, Server virtualisation and Cloud hosting environmentsDesirable - Structured cabling installationsSuitable for someone who... Has a minimum of 5 years' experience in a technical role resolving issues with and installing servers alongside the build and configuration of Windows Servers and PC's, peripheral devices and network systems. Any experience of Linux and legacy technologies along with Online/Offline Microsoft Exchange and Active Directory is also desirable.

    Competencies Customer Aware - I am able to relate to customers at all levels, understand the commercial nature of the relationship with customers and treat all customers equally and with respect.

    Diversity within the workplace At Catalyst we are pleased to say we create a diverse and inclusive work environment. As a company, we continuously strive to outreach to individuals of all backgrounds and identities.

    We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, pregnancy, age, sexual orientation, and/or mental or physical disabilities.

    If you have a disability, such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we will be happy to make reasonable adjustments to enable you to complete the process to your best ability.

    Company Performance Bonus - Paid annually. Cycle to work scheme. Generous Company Sick pay. Death in service - 4 x your annual salary. Company pension contribution of 5%.

    Maternity, Paternity and Shared Parental leave:

    Catalyst has a generous policy to covertime off to be with your family at important times in your life.

    Medical Cash plan - which gives you access to the best doctors. Generous Holiday Starting at 25 days.
  • ITECCO

    IT Support Engineer

    3 days ago

    ITECCO Leicester, United Kingdom

    **IT Support Engineer** · **Role**: IT Support Engineer (Flexible Working) · **Location**: Leicester, England · **Salary**: £25,000 - £32,000 · ** INTERVIEWING IMMEDIATELY ** · After 90 years of service, my client is one of largest the most prestigious construction organisations ...

  • Nigel Frank International

    IT Support Engineer

    2 days ago

    Nigel Frank International Leicester, United Kingdom

    **IT Support Engineer - Leicestershire - c£37k** · Nigel Frank are working exclusively with a market leading manufacturing organisation, assisting their search for an IT Help desk Analyst. · The role centres around providing comprehensive IT Support to internal and external users ...

  • Akkodis

    Applications Support Engineer

    1 week ago

    Akkodis Leicestershire, United Kingdom

    Operations Engineer · Applications Support Engineer · - Salary - up to £30,000 to £40,000 dependant on experience · - Location - Leicestershire · - Job Type - Full Time, Permanent · Role and Responsibilities · Key Skills and Experience required · - Experience of Microsoft SQL dat ...

  • The Access Group

    Application Support Engineer

    1 day ago

    The Access Group Loughborough, United Kingdom

    **Technical Support Engineer** · Join the Access Family and see how we make software ideas become a reality · Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better ...

  • Ascent People

    Application Support Engineer

    2 days ago

    Ascent People Leicester, United Kingdom Full time

    Application Support Engineer, Software Support Engineer, ERP, SQL Server, T-SQL, Software Implementation, Solution Architecture, Enterprise Software, Databases, 1st -3rd line, Service Desk, External Client Support - 32K · Our client is a profitable and rapidly expanding Software ...

  • The Access Group

    2nd Line Support Engineer

    1 week ago

    The Access Group Loughborough, United Kingdom

    **Level 2 Infrastructure Engineer** · Join the Access Family and see how we make software ideas become a reality · Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things be ...

  • Distinct Recruitment

    IT Support Engineer

    3 days ago

    Distinct Recruitment Castle Donington, United Kingdom

    Are you passionate about all things IT? And looking for your next challenge? Then this is the role for you · This is a brilliant opportunity to be part of a close-knit IT team with a genuinely nice group of people · The beauty of this role comes in the variation. No two days will ...

  • ITECCO

    IT Support Engineer

    1 week ago

    ITECCO Derby, United Kingdom

    **IT Support Engineer** · **Role**: IT Support Engineer · **Location**: Castle Donnington, Derby, England · **Salary**: £20,000 - £27,500 DOE · ** INTERVIEWING IMMEDIATELY ** · I am looking for a confident, ambitious IT Support Engineer to join a leading Service Provider to the A ...

  • ITECCO

    IT Support Engineer

    3 days ago

    ITECCO Derby, United Kingdom

    **IT Support Engineer** · **Role: IT Support Engineer (2nd / 3rd Line)** · **Location**: Derby, England · **Salary**: £30,000 - £36,000 · ** INTERVIEWING IMMEDIATELY ** · After 60 years of service, my client is one of leading construction / housing company in the UK, boasting ove ...

  • ITECCO

    IT Support Engineer

    1 week ago

    ITECCO Nottingham, United Kingdom

    **Job Title**: IT Support Engineer - Renewable Energy · **Location**: Nottingham, England · **Salary**: £30,000 - £40,000 · We are a recruitment agency looking for an experienced IT Support Engineer to join a leading Renewable Energy company in Nottingham. · Roles and responsibil ...

  • ITECCO

    IT Support Engineer

    1 week ago

    ITECCO Derby, United Kingdom

    Job Title: IT Support Engineer (Finance Industry) · Location: Derby · **Salary**: £ £35000 · We are a leading recruitment agency looking for an experienced IT Support Engineer to join a well-known finance organisation in Derby. This role will be responsible for providing reliable ...

  • IGA Talent Solutions

    Support Engineer

    1 week ago

    IGA Talent Solutions Tamworth, United Kingdom

    **Onsite Support Engineer - Permanent - Tamworth (5 Days on site) · - Up to £33K (There will be travel between Tamworth and Birmingham required)** · As a result of my client's exciting growth plans, they have an exciting opportunity for an Onsite Support Engineer to join their te ...

  • Lean Engineering Recruitment Ltd

    IT Support Engineer

    2 days ago

    Lean Engineering Recruitment Ltd Ripley, United Kingdom

    **Position: 2nd/3rd Line IT Support Engineer** · **Location: Ripley, Derbyshire** · **Salary: Up to £34,000** · My client, who are a manufacturing company are looking for an 2nd/3rd Line IT Support Engineer to join their internal tech team on a permanent basis. · They strongly be ...

  • Adria Solutions Ltd

    IT Support Engineer

    3 days ago

    Adria Solutions Ltd Coventry, United Kingdom

    IT Systems Engineer · Our growing client is currently looking for an IT Support Engineer, you will provide quality and professional post-sales services to our client's customers, predominantly in person at the customer site location. The IT Support Engineer is based in the Fielda ...

  • Jago Consultants Ltd

    IT Support Engineer

    1 week ago

    Jago Consultants Ltd Nottingham, United Kingdom

    **IT Support Engineer.** My client is a family run, growing company which provides monitoring services for alarm, lone worker and CCTV systems throughout the UK & ROI. Established in 1987, we are a leading UK & ROI independentalarm monitoring centre offering premium monitoring se ...

  • Xuper Limited

    Support Engineer

    4 days ago

    Xuper Limited Derby, United Kingdom

    **Multi-Lingual Support Engineer (Fluent French & German)** · **Full-time, Permanent** · **About Xuper**: · Xuper provides IT and unified communication services across the globe, over time growing to have offices in several countries and working with organisations across 6 contin ...

  • Redline Group Ltd

    Customer Support Engineer

    2 days ago

    Redline Group Ltd Newark, United Kingdom Full time

    Are you a Customer Support Engineer looking for a new role based in Newark, Nottinghamshire? · My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, man ...

  • Avanti

    Cloud Support Engineer

    6 days ago

    Avanti Nottingham, United Kingdom

    Avanti Recruitment are working with a Software company that provides cloud platforms for the legal sector. With continued growth they are looking for a Cloud Support Engineer to join their team of 7. · On a typical day you will be responsible for the maintenance and monitoring sy ...

  • ITECCO

    Senior IT Support Engineer

    3 days ago

    ITECCO Mansfield, United Kingdom

    **Senior IT Engineer** · **Role**: Senior IT Engineer (Flexible Working) · **Location**: Nottingham, England · **Salary**: £30,000 - £40,000 · ** INTERVIEWING IMMEDIATELY ** · After 60 years of service, my client is one of the most well-respected electronics manufactures in the U ...

  • Talk Staff

    Application Support Engineer

    1 week ago

    Talk Staff Nottingham, United Kingdom

    Are you a motivated and experienced Application Support Engineer, who is looking for a varied role in Nottingham? · If so, we have a role that may be perfect for you. · **To be considered for the role, you'll require the following essentials**: · - Ideally have excellent understa ...