- You have proven Pharma experience at both the consumer and HCP level
- You have proven experience in omnichannel strategy, and can confidently help brands and businesses design engagement programmes which flex across digital and face to face channels. Specifically, you have 7+ years of related strategy and/or planning experience, covering digital, CX, and/or CRM
- Experienced working on multiple workstreams with a familiarity and comfort working within an agile environment
- Ability to work on multiple levels, excelling at high-level experience strategy work and the tactical details of strategic implementation
- You are vocal and assertive, while working collaboratively with clients and external agency partners
- You are experienced in guiding clients on the right research techniques (both qualitative and quantitative) to gain the data and insights they will require to make better business decisions
- You have good experience in running workshops and brainstorms to develop both strategic deliverables and creative ideas
- You are data-driven by nature, have a good understanding of analytics, and can hunt down the patterns in social, search and other secondary data to uncover human truths
-
Strategy Director
5 days ago
Sphere Digital Recruitment London, United Kingdom**Strategy Director - Leading Media Agency - up to 60k** · **The Company** · - This leading media agency are looking for a Strategy Director to join their specialist team and work across one of their large top, world renowned clients._ · **The Job** · - Creating media strategies ...
-
Strategy Director
5 days ago
Sphere Digital Recruitment London, United Kingdom**Strategy Director - Independent Agency - London** · This independent agency consistently win the Best Company to work for award, and operate a culture of encouraging full autonomy, from their planning and buying, to their holiday policy to their flat internal structure. They ar ...
-
Strategy Director
5 days ago
Reuben Sinclair London, United Kingdom**About this integrated, creative media agency** · This organisation is the UK's leading, ethical media agency. They are involved in volunteering, flexible working policy, training & career development opportunities, pro-bono work, and commitment to the climate, environment, and ...
-
Strategy Director
1 week ago
Inventum Group London, United KingdomInventum has partnered with a growing independent agency, as the agency grows, they are bringing more and more 'strategy only' projects, like brand strategy projects (positioning, platforms, direction etc) but eventually need to be translated into commsplanning and through to exe ...
-
Director of Creative Strategy
1 week ago
Gleeson Recruitment Group London, United KingdomMy client, a leading travel business based in London, is looking to recruit a Director of Creative Strategy and Content. Currently going through a sustained period of growth this role is a key hire to the business. Reporting into the Chief Marketing Officer,you will work very clo ...
-
Strategy & Innovation Directorate
1 week ago
Ministry of Justice London, United Kingdom**Strategy & Innovation Directorate - Governance & Secretariat Manager ** · **£43,647 - £48,067** · **London**: · **Board Secretariat** - Governance & Secretariat Manager · **Strategy & Innovation Directorate** · The Strategy & Innovation Directorate is recruiting permanently for ...
-
Strategy and Innovation Directorate
3 days ago
Ministry of Justice London, United Kingdom**Strategy and Innovation Directorate - Secretarial Officer ** · **£29,664 - £31,200** · **London**: · **Strategy & Innovation Directorate**: · The Strategy & Innovation Directorate is recruiting permanently for a Band D Secretariat Officer. This campaign is being run externally ...
-
Associate Strategy Director
1 day ago
Born Social London, United Kingdom**Senior Strategist** · **London **(Hybrid Working) · A benchmarked salary between £54,000 to £60,480 based on your level within our progression framework. You can read more about our approach to performance, salary, and progression here. · **Who we are** · Born Social is a globa ...
-
Assistant Director of Strategy
1 week ago
Homes England London, United Kingdom**Assistant Director of Strategy**: · Closing Date: 12 September 2023 · **A bit about the role...**: · Homes England's Strategy, Research, Analysis and Sponsorship (SRAS) Unit sits at the heart of the Agency. It's colleagues play a central role in setting the strategic direction ...
-
Director, Restaurant Strategy
6 days ago
Deliveroo London, United Kingdom**The Role** · As Director of Restaurant Strategy, you will be responsible for defining our future revenue growth strategy for Deliveroo's restaurant business. Together with a team of 9 functional specialists, you will lead Deliveroo's thinking on where and how we unlock consumer ...
-
Ea to The Strategy Director
1 week ago
Katie Bard (Angela Mortimer Plc) London, United KingdomAn exciting vacancy has opened at a company at the forefront of enacting global change and positive social impact. They are looking for an EA to directly support the Strategy Director (SD), not to just assist with diary management and scheduling meetings,but to actively contribut ...
-
Wellcome Trust London, United KingdomSalary: £91,338.00 per annum · Closing date: Sunday 11 February · Contract: Permanent · Wellcome Collection is a free museum and library where everyone's experience of health matters. We are part of Wellcome, an independent global charitable foundation. · Today, Wellcome Collecti ...
-
Insights and Brand Strategy Director
1 day ago
Harnham London, United Kingdom**Insights and Brand Strategy Director** · **Up to £70,000** · **London** · **THE COMPANY**: · A leading data, insights, and consultancy Agency. They are a global business with offices in Europe, Asia, Africa, and America. They are looking for a strong research/brand tracking and ...
-
Associate Director, Engagement Strategy
1 day ago
Digitas Health London, United Kingdom**Company Description** · Digitas Health London is the People-Powered Health agency: we exist to improve the experience of healthcare through connected engagement. We do this by relentlessly championing the needs of real people, designing for the behaviours we want to change and ...
-
Associate Director, Digital Strategy
6 days ago
Gilead Sciences London, United KingdomFor Current Gilead Employees and Contractors: · Please log onto your · Internal Career Site · At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to dev ...
-
Commercial Deputy Director, Strategy
6 days ago
Insight Executive Group Limited London, United KingdomInsight Executive Group is proudly partnering with UK Parliament to source 20 new exciting commercial roles that span a variety of entry levels within their Commercial Directorate team. · Each role offers the applicant an exciting career opportunity to work at the UNESCO world he ...
-
AWS EMEA SARL (UK Branch) - F93 London, United KingdomBachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field · - Significant experience in a senior leadership role in Finance, Sales Operations, Business Development, or other related fields. Experience leading large, complex organizations ...
-
Sphere Digital Recruitment London, United KingdomContract - Global Media Strategy Director - Network Agency - Up to £520 per day - Likely to be inside IR35. · Please note - ideally you will be able to go into the office at least once a week, however if you tick all the boxes there may be some flexibility. · **The Job** · - Glob ...
-
Strategy Director
5 days ago
Phipps Cameron London, United KingdomJob Description Strategy Director · We have partnered with a FTSE 100 consumer company who are looking to build out their Strategy and Transformation team with a Director hire. This role's primary focus will be on leading the digital transformation programme and will report dir ...
-
Strategy Director
6 days ago
REDSOFA GROUP London, United KingdomJob Description · Strategy Director - FMCG - £100k - MUST UK BASED · I am on the lookout for a Strategy Director with proven experience working on FMCG brands delivering deep insights that drive strategy and creativity - preferably from a global creative agency. · Smart, confide ...
Associate Director, CX Strategy - London, United Kingdom - Digitas Health
Description
Job Description
We are looking for a CX Strategist who marries customer experience planning with business storytelling, to join a client-dedicated team within our agency. In this role, you will leverage your mix of healthcare industry and modern strategic planning experience to help brands across markets and therapeutic areas to embed and deliver on insights-led strategic planning processes. If you are a curious knowledge gatherer who loves digging into diverse strategic challenges, and influencing strategic choices about how to best engage customers across their respective journeys and markets, we'd love to hear from you.
Qualifications
The ideal candidate is a utility player, bringing existing knowledge to strategy development and learning new ideas, approaches, etc. as quickly as opportunities arise. This person has the ability to work across multi-disciplinary teams looking for innovative solutions and engaging experiences. This person does not just develop experiences for single channels, but rather looks at all the customer journey touchpoints and defines the optimal experiences. This individual is a seasoned professional who has strong knowledge of customer experience strategy development, a track record of delivering complex strategy assignments, and thrives at the intersection of media, data, technology, and creativity. This person will be able to work across the assigned region and varying levels of omnichannel utilization to assess where teams are and help the markets deliver innovative experiences.
The ideal candidate is entrepreneurial in the face of ambiguity and embraces change as an opportunity rather than an obstacle. This individual takes on a proactive, thought-leadership role, surfacing new ideas and capabilities to address the ever-evolving needs of the customers.
Specific requirements include: