Operations Manager - Bathgate, West Lothian, United Kingdom - Thorn Baker Facilities Maintenance

Thorn Baker Facilities Maintenance Bathgate, West Lothian, United Kingdom

2 weeks ago

Description

Are you an experienced Operations Manager with a Soft Services background? Are you currently looking after multiple sites and contracts and looking to reduce this? How does 6 sites sound?

You will be working as an Operations manager for an established cleaning contractor that are based in London but operate nationally and are looking for someone to manage two area managers and 6 sites across the Southern Scotland patch with one site in Aberdeen and another in Carlisle Each site has an established manager and cleaning team.

You will manage your own diary but will be expected to attend sites regularly to ensure standards are being met and service levels are met.

A highly respected cleaning contractor that provides contract cleaning services for a wide range of clients across the UK The company is well established and has excellent opportunities for career development and progression with an employee friendly culture and the feedback from the candidates we have secured positions for in other parts of the UK has been fantastic.

They are a company we have been working with the a number of years and the management team you will be reporting into are amongst some of the best managers and team you could work with.

They are incredibly down to earth , easy to work with and truly care about their team and clients. What's in it for you? A basic salary of £55,000
Company car + fuel card
Looking after a mixture of around 6 sites
Opportunity to work for a company with a fantastic ethos.
Industry specific training programmes to further develop your career
An opportunity to run a number of high-profile cleaning contracts
Career progression opportunities
Laptop/Mobile/Tablet
Your Role Responsibility for contract /cleaner performance to achieve and exceed contract SLA and KPI
Client Relationship management with key focus on service delivery, retention, and contract growth
Responsible for managing financial budgets
Attend training and meetings as required.
Implementation of all company policies and procedures
Site visits. In line with client contractual requirement,
Pre-sale involvement before contract becomes operational, attending new client site meetings with Business Development Managers, managing TUPE transfer and recruitment of operatives
Contract mobilisations

Deliver in accordance with the FM strategy, site service charter and service level agreement to monitor key elements of the FM service.

Manage onsite FM projects specific as agreed with the Project Team.
Provide a key interface between on-site client and the contracted service providers on a day-to-day basis.
Any other ad hoc duties and tasks required
About you Experience of managing multiple cleaning sites & contracts at Operations Manager level
Ability to liaise and work professionally with clients and staff
Experience of motivating, managing and leading cleaning teams
Excellent communication skills
Full UK Driving licence

Location You will ideally be based within the Glasgow area What's next? If you would like to work for a leading cleaning contractor with an excellent client base, then please apply with your CV today.

There will be a 2-stage interview process starting next week with a view to start in May. PE1#J-18808-Ljbffr

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