- Manage customer inquiries via phone, email, and chat.
- Foster strong relationships with clients and partners.
- Recommend tailored solutions to client needs.
- Excellent verbal and written communication skills.
- Proven customer service or sales experience.
- Strong multitasking and problem-solving skills.
- Team player in a dynamic startup environment.
- Competitive salary and professional development opportunities.
- Vibrant office in London.
- Opportunity to be a pivotal part of our growth.
- Join Zipcube's journey to redefine space booking globally. If you're ambitious and customer-focused, we'd love to have you on board.
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Customer Success Specialist - City of London, Greater London, United Kingdom - Zipcube
Description
Company Overview
Zipcube is a leading platform for booking office, meeting, and event spaces, endorsed by major companies like Google and Uber. We aim to be the global leader in space booking, akin to Airbnb and
Customer Support Role
We're looking for passionate customer support professionals to help build lasting client relationships and support our expansion.
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Responsibilities