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Service Manager
2 weeks ago
ISR Recruitment Co. West Midlands, United KingdomThe Opportunity: · We are currently looking for an experienced Service Manager to deliver incident and problem management activities for the support of a nationwide traffic control system. · You will join a team of experienced Service Managers handling P1-P3 incidents based on ...
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Service Manager
2 days ago
IS Recruitment Ltd Co. West Midlands, United KingdomWe are currently looking for an experienced Service Manager to deliver incident and problem management activities for the support of a nationwide traffic control system. · You will join a team of experienced Service Managers handling P1-P3 incidents based on the ITIL Incident Ma ...
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Service Manager
1 day ago
Coventry City Council Co. West Midlands, United KingdomThe Older Adults Team is part of Adult Services and Housing Directorate within Coventry City Council. · We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we contin ...
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Service manager
2 days ago
Liquid Personnel Co. West Midlands, United KingdomJob Title: Service manager · Service area: Family Safeguarding/Adolescent safeguarding · Salary: £55,433 – £59,034 · Liquid Personnel are currently recruiting for an experienced service manager to lead a newly reformed family safeguarding service in the West Midlands. · Abou ...
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Service Manager
1 week ago
Panoramic Associates Co. West Midlands, United KingdomJob Description Job Title: Service Manager · Permanent full time · We are seeking a Service Manager for a care provider with expertise in delivering services for people, with Learning Disabilities, Autism & Complex and Mental health needs. · You'll oversee daily operations for ...
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Service Manager
2 weeks ago
ISR Recruitment Co. West Midlands, United KingdomThe Opportunity: We are currently looking for an experienced Service Manager to deliver incident and problem management activities for the support of a nationwide traffic control system.You will join a team of experienced Service Managers handling P1-P3 incidents based on the ITI ...
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Service Manager
1 week ago
Charles Hunter Associates Co. West Midlands, United KingdomWe are looking for Qualified Social Worker to be the Registered Manager for this organisation's Fostering service . · This organisation is committed to safeguarding and promoting the welfare of Children and families with a child-centred approach. This team has flexible and creat ...
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Service Manager
1 day ago
Charles Hunter Associates Co. West Midlands, United KingdomWe are looking for Qualified Social Worker to be the Registered Manager for this organisation's Fostering service . · You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship) · About the team · This organisation is committed to s ...
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IT Senior Service Manager
4 days ago
Digital Gurus Co. West Midlands, United Kingdom Full timeIT Manager - £45k - West Midlands My client is currently recruiting for an IT Manager. In this role you will be responsible for ensuring smooth and efficient IT Helpdesk/Services operations across the organisation. Your primary duties include managing and collaborating with their ...
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IT Senior Service Manager
1 week ago
Digital Gurus Co. West Midlands, United Kingdom Full timeJob Description IT Manager - £45k - West Midlands · My client is currently recruiting for an IT Manager. In this role you will be responsible for ensuring smooth and efficient IT Helpdesk/Services operations across the organisation. Your primary duties include managing and colla ...
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Property Service Manager
1 week ago
Michael Page UK Co. West Midlands, United KingdomOur client is a large public sector organisation that serves a population of over 100,000 residents. They are committed to delivering a wide range of services to their community and pride themselves on their vast property portfolio. · Oversee the strategic management and develop ...
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Property Service Manager
2 days ago
4Recruitment Services Co. West Midlands, United KingdomProperty Service Manager - Kidderminster · hyrbid working - 2 days in the office · Contract – Full Time: · Duties/Responsibilities: · To be responsible for a wide range of estate management matters relating to the Client's extensive property holdings and to provide advice whe ...
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Technical Services Manager
1 week ago
Zest Solutions Co. West Midlands, United KingdomDate: 12th Mar 2024 Job Ref: ZEST/NM/EUPO · An established food business with a delightful range of products, essential to our dishes are looking for an experienced Technical Services Manager. · You will be working with the talented Technical team, working autonomously manag ...
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Technical Service Manager
1 week ago
Zest Solutions Co. West Midlands, United KingdomDate: 12th Mar 2024 Job Ref: ZEST/NM/EUPO · An established food business with a delightful range of products, essential to our dishes are looking for an experienced Technical Services Manager. · You will be working with the talented Technical team, working autonomously managing ...
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IT Service Management Lead
1 week ago
Audit & Risk Recruitment Co. West Midlands, United Kingdom Full timeDirect message the job poster from Audit & Risk Recruitment · Hybrid role · Audit & Risk Recruitment are working exclusively with an integral market leading National Infrastructure powerhouse to help them hire an IT Risk and Controls specialist. This is an exciting opportunity ...
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IT Senior Service Manager
5 days ago
Digital Gurus Co. West Midlands, United Kingdom Full timeIT Manager - £45k - West Midlands My client is currently recruiting for an IT Manager. In this role you will be responsible for ensuring smooth and efficient IT Helpdesk/Services operations across the organisation. Your primary duties include managing and collaborating with their ...
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Service Process Manager
2 weeks ago
TLP Consultancy Ltd Co. West Midlands, United KingdomService Process Manager £45,000 - £50,000 + company carPermanentThis is a field-based role (driving licence required), covering the Midlands region. There will be occasional visits to Head Office near Epsom, SurreyASAP startGenerous benefits package (Performance related bonus, Pe ...
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Property Services and Operations Manager
1 week ago
4Recruitment Services Co. West Midlands, United KingdomProperty Service Manager - Kidderminster · hyrbid working - 2 days in the office · Contract – Full Time: · To be responsible for a wide range of estate management matters relating to the Client's extensive property holdings and to provide advice where this is within the postho ...
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Learning Disability Service Manager
5 days ago
West Northamptonshire Council Co. West Midlands, United KingdomWest Northamptonshire Council are seeking to recruit a dynamic, experienced, skilled, and innovativeService Manager to work within Adult Services, leading the Learning Disability Service and Moving into Adulthood priorities. · Within Adult Service's the Learning Disability Servi ...
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Associate Director of Service Management
3 days ago
Bond Bryan Co. West Midlands, United KingdomWe are looking for an enthusiastic, Associate Director level Architect with the drive and ambition to help us grow our Birmingham Studio. Working with our Birmingham Director and Associate Director, you will be playing a major role in our newest studio, delivering projects, promo ...
Service Manager - Co. West Midlands, United Kingdom - ISR Recruitment
Description
We are currently looking for an experienced Service Manager to deliver incident and problem management activities for the support of a nationwide traffic control system.
You will join a team of experienced Service Managers handling P1-P3 incidents based on the ITIL Incident Management framework.
The team is focused on restoring normal service operation as quickly as possible, minimising the disruption to the end client/general public and ensuring SLA and KPI adherence.
You will also be involved in the preparation of Incident dashboards and reports, utilising data to drive improvement actions across the team.
Strong experience working in a Service Manager or Problem/Incident Manager roleIn-depth understanding and certifications in service management methodologies (ITIL V4 and/or ServiceNow)
Experience with change management planning and documentation
Extensive exposure to release and deployment management processes
Ability to manage senior level stakeholders and end clients
Willing to work as part of a rota to ensure 24/7 coverage