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    Senior Client Relationship Manager - Camden Area, United Kingdom - Career Legal

    Career Legal
    Career Legal Camden Area, United Kingdom

    3 weeks ago

    Default job background
    Legal
    Description
    This is an exciting opportunity with a leading global law firm.

    As Senior Client Relationship Manager, you will manage a portfolio of strategic clients , overseeing day-to-day client relationship activities globally.

    This role entails proactive engagement with clients, lead generation, strategic pitch support, financial analysis, client feedback management, and organising targeted client events.

    With a relentless focus on client satisfaction, you will collaborate closely with internal stakeholders and contribute to the overall success of the firm's global strategic client programme.


    Responsibilities:

    nPortfolio Management:
    Manage relationships with your clients, develop annual client plans, monitor financial performance, and ensure compliance with commercial terms

    nLead Generation:
    Identify revenue-generating opportunities, build relationships, and leverage cross-selling opportunities within the portfolio

    nStrategic Pitches:
    Manage panel RFPs, pricing agreements, and global pitches in collaboration with internal teams

    nClient Feedback:
    Conduct regular feedback reviews and ensure timely actions are taken to address client concerns

    nResearch & Intelligence:
    Analyse client businesses and market sectors, identify revenue opportunities, and disseminate key developments to client teams

    nClient Events & Inclusion:
    Organise client events aligned with strategic objectives, collaborate with internal teams, and support client inclusion initiatives

    nBest Practice:
    Share experiences, contribute to strategic projects, and collaborate with colleagues to develop and implement best practices.

    Experience and Skills:

    nExcellent client relationship management experience, preferably in a law firm or professional services environment.nStrong strategic account planning and RFP management skills.nGlobal perspective with the ability to work effectively across diverse cultures.nProactive, innovative, and results-oriented work style.nExceptional communication, influencing, and presentation skills.nTeam player with the ability to collaborate effectively with diverse teams.nStrong prioritisation skills and the ability to add value in fast-paced environments.


    This role offers a unique opportunity to drive client engagement initiatives and contribute to the success of the firms Global Strategic Client Programme.

    If you are ready to take on this exciting challenge, please get in touch.

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