Client Adviser - Huddersfield, West Yorkshire, United Kingdom - Cldrecruitment

Description

Claims Assistant Huddersfield £20,500 + DOE A very exciting opportunity has arisen for a Claims Assistant to join a personal injury law firm


Main Duties:

• Receive inbound claim enquiries via telephone
• Handle inbound and outbound customer calls
• Accurately obtain and update the case management system with all relevant customer and claim detail
• Assess the potential success of the claim
• Effectively identify the most appropriate protocol to begin the claim
• To conduct themselves with empathy and professionalism at all times whilst delivering high levels of customer satisfaction
• Proactively communicating with our customer's to assist them in beginning their claim
• Assist the Fee Earner's with tasks as required

Skills Required:

• Minimum of 5 GCSE's
• Maths and English are essential
• Experience of working within a fast paced customer centric environment is desirable
• Experience and knowledge of personal injury claims is desirable
• Experience and knowledge of handling customer telephone calls is essential If you have experience working within a Claims Advisor or Customer Service role and are interested in this position please apply ASAP Seniority level Mid-Senior level

Employment type Full-time

Industries Business Consulting and Services
Customer Service Agent Manchester Airport
Senior Customer Service Advisor - feedback and complaints
HMRC Customer Service Advisor - Manchester FTA (360R)
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#