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Huddersfield

    Client Adviser - Huddersfield, West Yorkshire, United Kingdom - Cldrecruitment

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    Claims Assistant Huddersfield £20,500 + DOE A very exciting opportunity has arisen for a Claims Assistant to join a personal injury law firm


    Main Duties:

    • Receive inbound claim enquiries via telephone
    • Handle inbound and outbound customer calls
    • Accurately obtain and update the case management system with all relevant customer and claim detail
    • Assess the potential success of the claim
    • Effectively identify the most appropriate protocol to begin the claim
    • To conduct themselves with empathy and professionalism at all times whilst delivering high levels of customer satisfaction
    • Proactively communicating with our customer's to assist them in beginning their claim
    • Assist the Fee Earner's with tasks as required

    Skills Required:

    • Minimum of 5 GCSE's
    • Maths and English are essential
    • Experience of working within a fast paced customer centric environment is desirable
    • Experience and knowledge of personal injury claims is desirable
    • Experience and knowledge of handling customer telephone calls is essential If you have experience working within a Claims Advisor or Customer Service role and are interested in this position please apply ASAP Seniority level Mid-Senior level
    Employment type Full-time

    Industries Business Consulting and Services
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