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    Associate Seller - London, United Kingdom - LondonSwedes

    LondonSwedes
    LondonSwedes London, United Kingdom

    1 week ago

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    Description
    Since 1852, Hästens Beds has been committed to crafting the best sleep. The skilled craftspeople at our factory in Köping, Sweden, have been refining our work for generations.

    The difference lies in the details and our quest to provide the most restful sleep for people who want to lead a higher quality of life.

    Seeking a dynamic and charismatic Sales Associate to help us not only grow our business but also to help grow our brand so that we can bring the best sleep in the world to more and more people.

    We are on a mission to improve people's quality of life and in doing so, we are looking for a Sales Associate for Hästens Beds.

    As a Sales Associate in our Hästens store in London, you will join and collaborate with a passionate team, driving sales, and creating the best possible environment for customers to experience quality sleep; offering a world-class service in line with our brand's premium identity.

    As Sales Associate, you will become a key ambassador within the community.

    The purchase of a Hästens bed is a lifestyle investment that often entails multiple visits to a store to experience what good sleep actually feels like.

    The Sales Associate should ensure that customers feel welcome and safe enough to close their eyes and relax into the best sleep of their life.

    There is an enormous trust placed on the Sales Associate, so it is important to emphasize the sensibility and people-skills of this role.

    In your role as Sales Associate, you will elevate the customer experience, enabling them to make a sound investment and enjoy their bed purchase effortlessly.

    This position will report to the Store Manager.
    Consistently meet and exceed assigned sales targets through active prospecting and contacting potential customers (as well as existing ones)
    Generate consistent monthly sales and aim to exceed goals
    Embody a passion for Hästens and its heritage
    Attract new business by being a genuinely engaging brand-ambassador
    Provide exceptional customer service and in-store experiences
    Actively communicate and maintain after-sale service support for all owners of Hästens Beds.
    ~ Create, schedule, and organize one weekly in-store event to drive traffic to an assigned location.
    ~ Generate new leads outside of the store through networking and cross-branding collaboration.
    ~ Use Salesforce CRM & POS to communicate daily with "leads" and "accounts".
    ~ Log client "activities" daily in Salesforce
    ~ Enters the COGS on receipt of Order Confirmation in Salesforce.
    ~ Coordinate timely deliveries of all sales orders.
    ~ Effectively handle high-volume sales transactions and serve multiple customers as needed.
    ~ Adequately operate POS System (Salesforce) using various functions such as cash, financing and credit card transactions, shipping and inventory checks.
    ~assist managers in investigating discrepancies and comply with all legal requirements for payment processing.
    ~ Comply with all Swedish laws and regulations when handling client credit-card and personal financial information.
    ~ Send "Daily Sales Reports."
    ~ Processing Sale and Purchase Orders

    Showroom Duties
    Maintain an orderly sales floor through daily cleaning and straightening of merchandise and fixtures while placing the needs of customers first
    Steam/iron and straighten bed linens and restock sales fixtures as needed.
    Utilize good judgment with a focus on control cost/store spending when scheduling and organizing in-store events
    Assist with inventory transfers within a specific inventory category and complete inventory spot checks as needed
    Ad hoc duties as assigned by the Store Manager
    Luxury retail sales experience OR similar vertical in high-end sales of exclusive club memberships or luxury real estate
    Bachelor's Degree from a highly ranked academic institution
    Excellent verbal and written communication skills in the English Language is a must
    Work a flexible schedule including 5 to 10-hour shifts during weekends, special events, and openings
    Polished and professional image to align with Hästens' brand
    A proactive seller who seeks out customers through ongoing outreach and communication

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