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    Associate Seller - London, United Kingdom - BELSTAFF

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    Description
    Belstaff is a functional clothing brand founded to move people forward.

    Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey.

    Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers.

    Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers - both old and new.

    We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.


    SALES ASSOCIATE

    Department:
    Retail


    Hours:
    Full-time (40 hours)

    To maximise sales revenue within the Store whilst building a strong client base and providing an entrepreneurial level of customer service which sets the highest benchmark for the brand.


    • Build strong relationships with clients, sales colleagues and the local business community must be built and maintained.
    To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs

    • To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
    • To greet, advise and help clients
    • To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection.
    • To set a standard that exceeds the benchmark for customer service within the luxury retail industry. To be the role model regarding customer service and sales standards at all times
    • To be up to date on local events and current affairs in order to promote conversation with clients.
    • To develop and ensure good internal customer service with all other Belstaff Stores and with Head Office.
    • Professionally handling customer complaints and issues
    • To ensure that the merchandising is in line with the Belstaff image and commercial objectives of
    Ensuring that the stock is in the best possible condition for sale at all times.

    Must liaise with Store Manager and other Managers/Supervisor on day to day decisions, regarding safety, profitability and legal issues within the store.

    We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion.

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