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    Luggage Porter - London, United Kingdom - The Cavendish London

    The Cavendish London
    The Cavendish London London, United Kingdom

    3 days ago

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    Full time_job
    Description

    We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Luggage Porter.

    As a Luggage Porter you will:

  • Be highly courteous and give our guests a memorable welcome and lasting impression whilst assisting them with their luggage according to the required standards and above
  • Ensure that the entrance, lobby area and other front of house areas are kept in a presentable and welcoming condition
  • Work collaboratively with your colleagues to deliver captivating experiences
  • Take initiative in accommodating our guests needs in a resourceful manner
  • Assist the Doorperson/Concierge with valet parking in the hotel's garage

    • Successful Luggage Porters have:

  • Excellent guest engagement skills
  • An ability to bring the guest experience to life throughout the hotel
  • Full UK clean driving licence
  • The ability to communicate and organize yourself in line with different guest expectations
  • A good command of English is essential, a second language is advantageous

    • In return, we offer:

  • Genuine career opportunities within our business
  • Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
  • Employee recognition scheme through guests and fellow team members
  • Refer a Friend bonus
  • Employee stay rates throughout Europe (after passing probation)
  • A PERKBOX subscription with benefits, retail discounts and savings available from your first day
  • Staff incentives when you and the team perform
  • Employee Assistance Programme
  • A daily travel allowance for every day you come to work
  • Team meals when on duty

    • About us:

    Nestled in the heart of London's Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London.

    The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.

    Required skills: Customer Service, Customer Focus, Communication Skills, Time Management, Organisation Skills, Team Work, Attention to Detail, Problem Solving, Multitasking
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