Customer Representative Executive - Manchester, United Kingdom - CSP GROUP LTD

CSP GROUP LTD
CSP GROUP LTD
Verified Company
Manchester, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are seeking a Customer Representative to join our team. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients.


Duties:


  • Provide accurate information about products and services
  • Maintain customer records by updating account information and documenting interactions
  • Provide personalized solutions to address customer concerns and inquiries effectively
  • Collaborate with other departments to ensure customer satisfaction and resolve any escalated issues

Qualifications:


  • Excellent communication and interpersonal skills
  • Strong interpersonal skills with the ability to build rapport with customers
  • Ability to analyze customer needs and provide appropriate solutions
  • Ability to multitask and prioritize tasks effectively
  • Strong phone etiquette and active listening skills

Salary:
From £24,188.72 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 24/04/2024
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