- Excellent organisational and time management skills.
- Ability to work accurately under pressure and meet deadlines.
- Strong attention to detail.
- A strong level of computer literacy and keyboard skills.
- Self-starter and team player.
- Desire to learn and enhance skills and knowledge.
- Experience and knowledge of banking processes or similar is desirable (but not essential).
- Experience in a similar role is desirable (but not essential).
Main responsibilities / key duties: - Ensure exceptional client service is maintained across the team, including but not exclusively:
- Processing of clients' payment instructions
- Process Sterling and other currency payment types using industry standard payment mechanisms including, Faster Payments, CHAPS, and SWIFT
- Reconciliations
- Support the Treasury function in the execution of its services including foreign exchange and money market deals and confirmations
- Fraud prevention measures for all payment types and transactions
- Ensure Service Level Agreements are met.
- Participate in project and change activities relevant to the team and the department.
- Provide support and temporary absence cover for colleagues.
- Any other related tasks which may be assigned from time to time which are reasonable in relation the role and skills and experience.
How do I apply?
To apply for the role, please submit your CV and a covering letter (including current salary package), demonstrating your suitability for the role and how you think you share our passion for providing an exceptional level of service.
No agencies please.
On occasion, we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly, to avoid disappointment should the closing date be brought forward. -
Service Desk Analyst
6 days ago
Lorien Edinburgh, United Kingdom**Service Desk Analyst - Edinburgh (Hybrid)** · Our Public Sector client are currently recruiting for a Service Desk Analyst to join on a contract basis (duration tbc), inside of IR35. · The jobholder will provide general technical support and guidance, in particular installation ...
-
IT Service Desk Analyst
6 days ago
Menzies Distribution Ltd Edinburgh, United KingdomJob role: IT Service Desk Analyst · Location: Edinburgh · IT Service Desk is a 24/7 Service Function for all Menzies Depots. All IT related queries are processed through the Service Desk by a team of analysts.Reporting to the Service Desk Manager, analysts are responsible for han ...
-
Service Desk Analyst
6 days ago
Steria Recruitment Edinburgh, United Kingdom**Title: Service Desk Analyst · Contract Length: 6 Months** · **Location: Edinburgh/Glasgow Hybrid Shift Pattern** · **IR35: Outside** · **Role Purpose**: · To provide a professional and customer focused first line service within a fast-paced environment by: · - Taking ownership ...
-
IT Service Desk Analyst
5 days ago
SRUC Scotland's Rural College Edinburgh, United Kingdom**Title**:IT Service Desk Analyst · **Type**:Full-Time, Permanent · **Salary**:£21,141 - £24,515 per annum · **Location**: Flexible Location · **Closing Date**: 23 January 2023 · **Ref**:CFPS/IDS/045/22 · SRUC is unique in Scotland and one of the largest organisations of its kind ...
-
Analyst, Shareholder Services
2 days ago
BNY Mellon Edinburgh, United Kingdom**About the role**: · **Responsibilities**: · - Handles lower complexity requests to make updates to shareholder accounts or instructs shareholders on how to make account changes. · - Follows the Good Order Matrix call outline when addressing and closing standard calls and to ens ...
-
Analyst, Shareholder Services
1 week ago
BNY Mellon Edinburgh, United Kingdom**About the role**: · **Responsibilities**: · - Handles lower complexity requests to make updates to shareholder accounts or instructs shareholders on how to make account changes. · - Follows the Good Order Matrix call outline when addressing and closing standard calls and to ens ...
-
Apprentice Service Desk Analyst
1 day ago
QA Ltd Edinburgh, United KingdomComputershare is a global leader in financial administration with over 14,000 employees around the world, serving over 25,000+ clients. If you are looking for an exciting and unique opportunity, to help drive their next phase of growth Computershare arecurrently seeking an Appren ...
-
Digital Services Performance Analyst
1 week ago
Nigel Frank International Edinburgh, United KingdomA growing software consultancy are looking for an experienced Google Analytics professional to join their team, where you'll be responsible for using Google Analytics to analyse the performance of digital services being delivered for their clients. · Please note that this role is ...
-
Service Desk Analyst
2 days ago
Computershare Edinburgh, United Kingdom UndefinedWe're committed to your flexibility and wellbeing. You'll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life. Find out more about our culture of flexible working. · We give you a wo ...
-
Service Desk Analyst
1 week ago
Computershare Edinburgh, United Kingdom UndefinedWe're committed to your flexibility and wellbeing. You'll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life. Find out more about our culture of flexible working . · We give you a w ...
-
Manage Service Analyst
6 days ago
FPSG Edinburgh, United Kingdom Permanent, Full timeManage Service Analyst · Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams. · Make an impact in a thriving environment where your expertise shapes ...
-
Service Desk Analyst
1 week ago
SIX Payment Services Edinburgh, United KingdomService Desk Analyst · Date posted 02/22/ Location Edinburgh | United Kingdom Company Worldline Service Desk Analyst · Dalgety Bay, Dunfermline · This is Worldline · We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. ...
-
Service Desk Analyst
2 weeks ago
Digital Waffle Edinburgh, United KingdomJob Title: Service Desk Analyst · Location: Edinburgh (on-site once every 6wks max) · Salary: Up to 30k DOE · We are currently looking for a Service Desk Analyst to join a growing team in the Edinburgh area, however, this is on an almost remote model, with on-site work only requi ...
-
Service and Implementation Analyst
1 week ago
FPSG Connect Edinburgh, United KingdomJoin a dynamic team as a Managed Services Specialist. Make an impact in a thriving environment where your expertise shapes superior service delivery. · Support the internal software. · Facilitating communication between data centres and customers. · Coordinating with Managed S ...
-
Service Desk Analyst
2 weeks ago
worldline Edinburgh, United KingdomService Desk Analyst · Dalgety Bay, Scotland · This is Worldline · We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your ...
-
Graduate Client Services Analyst
6 days ago
Clearwater Analytics Edinburgh, United KingdomJob Description · Job Summary: · Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as ...
-
Graduate Client Services Analyst
4 days ago
Clearwater Analytics Edinburgh, United KingdomJob Summary: · Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link betw ...
-
Graduate - Client Services Analyst
6 days ago
Clearwater Analytics Edinburgh, United KingdomClient Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and ...
-
Graduate Client Services Analyst
5 days ago
Clearwater Analytics Edinburgh, United KingdomJob Summary:Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between ...
-
Portfolio Services Analyst, Associate
23 hours ago
State Street Corporation Edinburgh, United Kingdom Full timePurpose of Role: · The State Street Alpha Portfolio Services team is comprised of Account Services, Data Management, Enterprise Business Solutions, Portfolio Control, Cash Services, Front Office- Reconciliations, Front Office Support, Client Reporting, Onboarding / Operational R ...
Payment Services Analyst - Edinburgh, United Kingdom - Hampden & Co
Description
Job Role: Payment Services AnalystDepartment: Operations
Location:
Edinburgh
Contract Type: Permanent
Hours: Full time (Monday - Friday, 35 hours per week)
Salary Details: Competitive salary and additional benefits
Closing Date: 26th April 2024
About Hampden & Co
As a forward-thinking, socially responsible private bank, Hampden & Co provides bespoke banking to high-net-worth and affluent clients, their families and associated businesses.
We recruit people to join our team who are motivated to work together to help our clients achieve their aspirations and who take ownership to deliver the exceptional experience our clients expect
About the role
We have an excellent opportunity for a Payment Services Analyst to join our Banking Operations team.
To ensure the timely and accurate processing of client data and transactions in the payments process. To ensure that excellent client service is provided, and the expectations of Hampden & Co clients are met.
This role is suited to you if you are motivated to work as part of a team, to take ownership of their responsibilities and to deliver at pace.
The ideal candidate for the role will: