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    Medical Receptionist - Stroud, United Kingdom - Beeches Green Surgery

    Beeches Green Surgery
    Beeches Green Surgery Stroud, United Kingdom

    6 days ago

    Default job background
    Permanent
    Description

    Job summary

    Beeches Green Surgery is looking for a Medicalreceptionist to join our friendly and hardworking team.

    The ideal candidate will have excellent customer serviceand communication skills and work as part of a team. Previous experience ofworking in a GP Practice is desirable but not necessary as full training willbe given.

    We require someone who is reliable and fully flexible tocover holidays and sickness when needed.

    For an informal discussion or visit please contact thePractice Manager, Rebekah Bircher on

    Main duties of the job

    Administrative:

  • To have a thorough knowledge of all Practice procedure
  • To work in accordance with written protocols
  • Pulling/filing of notes as necessary
  • Filing post in medical records
  • Photocopying /scanning
  • Reception

  • Open and close the practice according to Practice procedures
  • Book, cancel or amend appointments for patients
  • Handle prescription requests in accordance with Practice protocol
  • Deal with patient enquiries
  • Take messages and enter information on appropriate systems
  • Deal with test results
  • Maintain stationary stocks in reception and GP consultation rooms
  • Ensure reception area is clean and tidy
  • Information Technology

  • Registration of new patients computer data entry and medical records
  • Process change of address
  • Registration of patients for online services
  • Telephone

  • Have a working knowledge of the telephone system
  • Receive incoming telephone calls, record messages accurately and make contact with other members of the healthcare team
  • Other Tasks

  • General clerical or administrative duties as required
  • About us

    Beeches Green Surgery is a friendly, busy practice in the heart of Stroud. The reception team is integral to the day to day running of the practice.

    Job description

    Job responsibilities

    JobResponsibilities

    Administrative:

  • To have a thorough knowledge of all Practice procedures
  • To work in accordance with written protocols
  • Pulling/filing of notes as necessary
  • Filing post in medical records
  • Fax and photocopy as requested
  • Reception

  • Open and close the practice according to Practice procedures
  • Book, cancel or amend appointments for patients
  • Handle prescription requests in accordance with Practice protocol
  • Deal with patient enquiries
  • Take messages and enter information onto appropriate systems
  • Deal with test results
  • Maintain stationary stocks in reception and GP consultation rooms
  • Ensure reception area is clean and tidy
  • InformationTechnology

  • Registration of new patients – computer data entry and medical records
  • Process change of address
  • Registration of patients for online services
  • Telephone

  • have a working knowledge of the telephone system
  • Receive incoming telephone calls, record messages accurately and make contact with other members of the healthcare team
  • OtherTasks

  • general clerical or administrative duties as required
  • Thejob description is not an exhaustive list of duties. Receptionists are required to be adaptableand willing to undertake a wide range of duties within the practice. The job description will be reviewed andupdated on a regular basis to ensure the business needs of the Practice aremet.

    Person Specification

    Experience

    Essential

  • Good communicator (verbal & written), ability to work autonomously when required, ability to relate to the interviewing team and personality to match the culture of practice, pleasant and professional manner.
  • Qualifications

    Essential

  • GCSE grade A to C in English and Maths or equivalent


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