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    Programmes Officer - London, United Kingdom - Greater London Authority

    Greater London Authority
    Greater London Authority London, United Kingdom

    1 week ago

    Default job background
    Fixed Term, Secondment
    Description

    About the role

    The Skills and Employment Unit promotes and delivers the Mayor's Skills for Londoners (SfL) strategy, policies and their associated delivery priorities. The Programmes Officer role is situated in the Programmes Management Office (PMO) and is responsible for managing the budget and performance of the Skills and Employment portfolio. It is responsible for developing and managing the programme governance to ensure successful delivery and compliance across programmes with regulations e.g., GLA Contractual and Grant and Funding Rules requirements. It also coordinates the Corporate processes including managing the corporate dashboard, finance processes and data governance.

    This role will have overall responsibility in support of the Principal Programme Officer to capture the performance of the programme delivery and manage the AEB programme. You will be required to work as part of a team, be able to work across multiple work strands, deliver high-quality PMO support, and resolve issues quickly and effectively in a professional manner.

    We are looking for an individual with experience and knowledge of project and programme management specifically the understanding of programme management office functions including:

  • project planning
  • financial and performance analysis
  • risk management
  • issue resolution
  • evaluation.

    • This role is particularly suited to someone who wants to advance their career in project and programme management.

    Principal accountabilities

  • Develop and maintain robust Programme governance that ensures the successful delivery of the programme in alignment with Mayoral approvals and other guidelines.
  • Work with senior delivery managers to monitor programme delivery, outputs, results and expenditure ensuring that risks and issues are properly recorded and mitigating controls are in place and reviewed regularly.
  • Produce high-quality programme reports and dashboards for several stakeholders including but not limited to the Assistant Director-led Skills Programmes Board, AEB Mayoral Board, and externally for the Skills for Londoners Board, Skills for Londoners Partnership Board and the London Recovery Programme.
  • Contribute to the provision of robust and timely programme tools, systems, templates and processes for Provider Managers including new processes related to programme management and providing training and support to use the tools.
  • Contribute to any other related additional programme and performance management assignments including the completion of the Corporate quarterly Performance dashboard.
  • Supervise Project Support Officers in a matrix environment in the completion of responsibilities, providing advice and guidance where needed.
  • Support the development of data governance processes for the Unit.
  • Realise the benefits of London's diversity by promoting and enabling equality of opportunities, promoting the diverse needs and aspirations of London's communities.
  • Manage resources allocated to the job in accordance with the Authority's policies and Code of Ethics and Standards; and
  • Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross department and cross-organisational groups and project teams.

    • Person specification

    Technical requirements/experience/qualifications

  • A degree or professional qualification in portfolio, programme or project management or in management of project/Programme management office (PMO) or related subjects preferably to post-graduate level.
  • Demonstrable ability, experience and knowledge of project and programme management including the understanding of programme management office functions including project planning, financial and performance analysis and management, risk management, issue resolution and evaluation.
  • High-level knowledge and experience in MS Excel, with the ability to develop reports and dashboards, and maintain and analyse spreadsheets and databases. Experience of, or ability to acquire knowledge, in specialised software packages such as Power BI, SQL or SPSS is highly desirable.
  • Well-developed IT skills, experience in using financial and claims management systems and processes, excellent report-writing skills and a high level of numeracy.
  • Experience in records management and an understanding of General Data Protection Regulations (GDPR) and how this influences data processing and data sharing.
  • Experience working with the Adult Education Budget or Skills and Employment programme is highly desirable.

    • Behavioural competencies

    Research and Analysis

    ... is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.

    Level 2 indicators of effective performance

  • Proactively seeks new information sources to progress research agendas and address gaps in knowledge
  • Grasps limitations of or assumptions behind data sources, disregarding those that lack quality
  • Analyses and integrates qualitative and quantitative data to find new insights
  • Translates research outcomes into concise, meaningful reports
  • Identifies relevant and practical research questions for the future

    • Communicating and Influencing

    ... is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us.

    Level 2 indicators of effective performance

  • Communicates openly and inclusively with internal and external stakeholders
  • Clearly articulates the key points of an argument, both in verbal and written communication
  • Persuades others, using evidence-based knowledge, modifying approach to deliver messages effectively
  • Challenges the views of others in an open and constructive way
  • Presents a credible and positive image both internally and externally

    • Building and Managing Relationships

    ... is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

    Level 2 indicators of effective performance

  • Develops new professional relationships
  • Understands the needs of others, the constraints they face and the levers to their engagement
  • Understands differences, anticipates areas of conflict and takes action
  • Fosters an environment where others feel respected
  • Identifies opportunities for joint working to minimise duplication and deliver shared goals

    • Planning and Organising

    .. is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard.

    Level 2 indicators of effective performance

  • Prioritises work in line with key team or project deliverables
  • Makes contingency plans to account for changing work priorities, deadlines and milestones
  • Identifies and consults with sponsors or stakeholders in planning work
  • Pays close attention to detail, ensuring the team's work is delivered to a high standard
  • Negotiates realistic timescales for work delivery, ensuring team deliverables can be met

    • Problem Solving

    ... is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.

    Level 2 indicators of effective performance

  • Processes and distils a variety of information to understand a problem fully
  • Proposes options for solutions to presented problems
  • Builds on the ideas of others to encourage creative problem solving
  • Thinks laterally about own work, considering different ways to approach problems
  • Seeks the opinions and experiences of others to understand different approaches to problem-solving

    • The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: .

    This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL).

    GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

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