Jobs

    Customer Insight Manager - Birmingham, United Kingdom - Harnham - Data & Analytics Recruitment

    Harnham - Data & Analytics Recruitment
    Harnham - Data & Analytics Recruitment Birmingham, United Kingdom

    2 weeks ago

    Default job background
    permanent Technology / Internet
    Description

    CUSTOMER INSIGHT MANAGER

    SOLIHULL (hybrid)

    £45,000 - £55,000 + benefits

    Join our team as a Customer Insight Manager at a leading financial services company based in Solihull. If you're skilled in SQL and customer insights and enjoy using data to drive business changes, this opportunity is perfect for you.

    THE COMPANY:

    Our company specializes in providing personal finance and advice within the financial services sector. We prioritize understanding our customers to provide them with the best support and advice possible. With partnerships globally, our analytics team ensures our clients have the necessary data for informed decision-making.

    THE ROLE:

    You will be responsible for:

    • Leading analytics projects and presenting key insights for actionable recommendations
    • Managing stakeholders worldwide, ensuring effective communication
    • Utilizing SQL, SAS, and Python for analytics tasks like understanding customer behavior and creating segmentation models
    • Applying data to solve various business problems

    YOUR SKILLS AND EXPERIENCE:

    • Proven experience in customer insight analytics
    • Strong technical skills in SQL, SAS, and/or Python
    • Excellent communication skills for engaging stakeholders and sharing insights
    • Desire to contribute actively to technical work and lead projects
    • Experience in financial services and line management preferred

    BENEFITS:

    • Competitive salary up to £55,000
    • Additional benefits such as pension and bonus
    • Work closely with global stakeholders
    • Enjoy an open, data-driven work environment with hybrid working options

    HOW TO APPLY:

    To apply for this role, please submit your CV to Alanah Chambers via the application button on this page.

    Please note:

    • Sponsorship is not available for this position
    • Due to the high number of applications, only successful candidates will be contacted

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