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    Customer Insight Manager - Birmingham, United Kingdom - Harnham - Data & Analytics Recruitment

    Harnham - Data & Analytics Recruitment
    Harnham - Data & Analytics Recruitment Birmingham, United Kingdom

    1 week ago

    Default job background
    permanent Sales
    Description

    Customer Insight Manager

    Location: Birmingham, 2 days per week on-site

    Salary: Up to £55,000 plus excellent benefits

    About the Company:

    Join one of Europe's most renowned financial insitutions, currently undergoing a significant transformation to enhance data utilization across internal teams. They are seeking a Customer Insight Manager to lead this initiative and focus on analytics. This role reports to the Head of Customer Insight and Analytics.

    Job Responsibilities:

    As a Customer Insight Manager, your key responsibilities will include:

    • Analyzing the 'what' and 'why' of customer analytics
    • Working on predictive and prescriptive analytics projects
    • Managing a small team of analysts, so prior managerial experience is preferred
    • Conducting hands-on analytics with customer data using SQL/Python
    • Tracking and analyzing customer journeys

    Skills and Requirements:

    • Experience in the banking industry
    • Management and mentoring experience
    • Proficiency in SQL
    • Experience with Tableau or other data visualization tools (preferred)
    • Experience with SAS

    Interview Process:

    • Stage 1: 30-minute interview with the hiring manager
    • Stage 2: 1.5-hour on-site case study and competency questions

    How to Apply

    To register your interest, send your CV to Daniel Abbasi via the apply link on this page.


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