- Play a key role in setting up, training, and building out this new, inhouse, team at Metro Bank
- Using your extensive mortgage arrears experience, anticipate future issues and find solutions to problems based on, sometimes, limited information
- Provide timely and accurate reporting on team performance to key stakeholders
- Ensure your team adheres to our policies, standards, processes and procedures and manage any risks identified, whilst meeting our regulatory requirements
- Experience in a leadership role within end-to-end mortgage arrears, litigation and special servicing
- Significant experience in a customer facing mortgage arrears and forbearance operation
- Strong understanding of the regulatory environment that applies to mortgage arrears, responsible for adherence to regulations including MCOB, DISP, GDPR and Consumer Duty whilst at the same time, ensuring your team delivers good customer outcomes
- Ability to proactively manage, delegate and prioritise tasks and workloads for yourself and a team, as well as experience of KPI and SLA monitoring and reporting
- Ability to communicate effectively, both verbally and written, with senior management and stakeholders across the Bank
- To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions)
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible – this team will be base from our Leicester office (in office 3 days per week, but full time during initial training)
-
Mortgage Area Manager
Found in: Ziprecruiter UK C2 - 9 hours ago
Sequence UK Ltd incorporating Barnard Marcus - Brown & Merry - Fox & Sons - William H Brown London, United KingdomJob Description · The Role · We're offering a rare opportunity for a Mortgage Services Sales Manager to lead a dynamic team of 7 Mortgage Consultants across 7 branches in South West London. · To excel in managing one of our top-performing areas, you'll need to be driven, ambitio ...
-
Mortgage Area Manager
Found in: Talent UK C2 - 1 day ago
Barnard Marcus London, United Kingdom Full timeMortgage Area Manager · The Role · We're offering a rare opportunity for a Mortgage Services Sales Manager to lead a dynamic team of 7 Mortgage Consultants across 7 branches in South West London. · To excel in managing one of our top-performing areas, you'll need to be driven, ...
-
Mortgage Area Manager
Found in: Jooble UK O L C2 - 1 day ago
Sequence UK Ltd incorporating Barnard Marcus - Brown & Merry - Fox & Sons - William H Brown London, United KingdomThe Role We're offering a rare opportunity for a Mortgage Services Sales Manager to lead a dynamic team of 7 Mortgage Consultants across 7 branches in South West London.To excel in managing one of our top-performing areas, you'll need to be driven, ambitious, and have a can-do at ...
-
Mortgage Arrears Manager
Found in: Jooble UK O C2 - 4 days ago
Metro Bank Plc United KingdomWe have been awarded the "" At Metro Bank, people come first – is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a and to find the very best person for the job, we always look across a ...
-
Mortgage Case Manager
Found in: Jooble UK O C2 - 1 day ago
Tower House Consulting Ltd United Kingdom25,000 - £30,000 + Bonus + Benefits · As an innovative disruptor within financial services, my client has built a bespoke - cutting edge platform, which enables their case managers/processors to work efficiently and at a high volume. · Previous experience in the mortgage broker ...
-
Business Development Manager Mortgages
Found in: SonicJobs Direct Apply UK - 3 days ago
D&R Recruitment Watford, United Kingdom Full timeBusiness Development Manager – Residential Mortgages · Up to £45,000 · Watford – Hertfordshire · Benefits: Comprehensive package including Private Health & Dental Care, Pension Plan, and more · About the role: · The overall responsibility of the role is focused on identifying, de ...
-
Mortgage Administration Team Manager
Found in: Jooble UK O C2 - 16 hours ago
Your Mortgage Recruiter London, United KingdomMy client is a successful, Directly Authorised, Independent Mortgage Brokerage. The company's main aim is to provide the best and most impartial advice available to its clientele. The firms clients are both UK and internationally based, they are often of a HNW nature. · The compa ...
-
Mortgage Services Sales Manager
Found in: Talent UK C2 - 1 day ago
Countrywide Mortgage Services London, United KingdomMortgage Services Sales Manager · A FANTASTIC opportunity has arisen for a Mortgage Services Sales Manager to join our Mortgage Services division, working with our North London Team.. · It would suit an existing Mortgage Sales Manager living in or willing to commute to the North ...
-
Mortgage Consultant Team Manager
Found in: Jooble UK C2 - 2 days ago
EG Recruiting London, United KingdomAre you a talented and experienced Mortgage Broker, looking for a remote employed role with leads provided? · Our client is a successful, well-established mortgage business in the North East of England, specialising in new build mortgages, re-mortgages, buy-to-let mortgages and m ...
-
Regional Account Manager – Residential Mortgages
Found in: Appcast UK C C2 - 7 hours ago
West One Loans London, United KingdomThe overall responsibility of the role is focused on identifying, developing and managing relationships with packaging partners and mortgage intermediaries in order to originate new lending opportunities in line with the business strategy and growth plans. · Key Accountabilities ...
-
Business Development Manager Commercial Mortgages
Found in: Jooble UK O C2 - 6 days ago
Energy Jobline CVL England, United KingdomBusiness Development Manager (Commercial) · Negotiable depending on experience + uncapped commissions + benefits + career development · Chester City Centre · Our client, a thriving commercial finance brokerage, seeks an accomplished Business Development Manager to join their es ...
-
Duty Fire Safety Officer
Found in: SonicJobs Direct Apply UK - 2 days ago
Securitas Security Services London, United Kingdom Full timeSecuritas have an exciting opportunity for an experienced individual to join our Fire Division as a Duty Fire Safety Officer. · This role acts as first responder to any fire activations and be responsible for management of fire evacuations in CWML managed Buildings and Estate ar ...
-
Casual Duty Fire Safety Officer
Found in: SonicJobs Direct Apply UK - 3 days ago
Securitas Security Services London, United Kingdom Full timeExciting opportunity awaits for you in the London area · Securitas, a global leader in security services, is actively searching for an experienced individual to join our Fire Division as a Casual Duty Fire Safety Officer to cover staff sickness/shortage working shifts including d ...
-
Mortgage Services Sales Manager
Found in: Talent UK C2 - 1 day ago
Countrywide Mortgage Services Chelmsford, United KingdomMortgage Services Sales Manager · A truly unique opportunity has arisen due to organic expansion. This opportunity is ideal for individuals already excelling as Sales Managers or Senior Mortgage Consultants who are ready to progress their careers. · As the new Sales Manager, you ...
-
Mortgage Services Sales Manager
Found in: beBee S2 UK - 3 days ago
Abbotts Chelmsford, United KingdomJob DescriptionA truly unique opportunity has arisen due to organic expansion. This opportunity is ideal for individuals already excelling as Sales Managers or Senior Mortgage Consultants who are ready to progress their careers.As the new Sales Manager, you will oversee 6 branche ...
-
Mortgage Adviser
Found in: SonicJobs Direct Apply UK - 25 minutes ago
D&R Recruitment Watford, United Kingdom Full timeMortgage Advisor · Salary: Up to £35,000 + Commission · Employment Type: Full-time, Office Based · Location: Watford · As a Mortgage Advisor, your primary responsibility is to handle new enquiries, originating from various channels, and match them with suitable lenders. This enta ...
-
Mortgage Underwriter
Found in: SonicJobs Direct Apply UK - 3 days ago
D&R Recruitment Watford, United Kingdom Full timeMortgage Underwriter (Buy to let) · Location: Watford · Salary: Up to £45,000 + Private Health Care + Generous Holiday Entitlement + Many more · Role Responsibilities: The overall responsibility is to underwrite BTL loan applications in accordance with the firms' lending criteria ...
-
Case Manager
Found in: SonicJobs Direct Apply UK - 1 day ago
D&R Recruitment West Malling, United Kingdom Full timeAdministrator/Case Manager · Location: West Malling, Kent · £24,000 · Hybrid after training · The ideal candidate will have experience in working in an office environment. We are looking for someone that wants to get into the mortgage sector and develop themselves within the role ...
-
Business Development Manager
Found in: SonicJobs Direct Apply UK - 26 minutes ago
D&R Recruitment Watford, United Kingdom Full timeBusiness Development Manager - Residential and Second Charge Mortgages · Compensation: Negotiable · Location: Watford · Benefits: Comprehensive package including Private Health & Dental Care, Pension Plan, and more · Key Responsibilities: · Take charge of establishing, retaining, ...
-
Mortgage Adviser
Found in: SonicJobs Direct Apply UK - 3 days ago
D&R Recruitment Watford, United Kingdom Full timeMortgage Advisor · Up to £35,000 + Commission · Full-time Office Based · Location: Watford · The role will be to take new enquiries from a variety sources, identify the requirements and place with the correct lender, underwrite new applications and package them with care, skill, ...
Senior Mortgages Manager - United Kingdom - Metro Bank Plc
Description
At Metro Bank, people come first – is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included.
As the new Mortgage Customer Assistance Manager at Metro Bank, you will use your retail mortgage arrears and leadership experience to ensure your team provides our mortgage customers in arrears and financial difficulty with forbearance solutions and support tailored to their individual circumstances and needsWe know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.
We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked.
LI-Loveyourjobatlast #LI-Hybrid#LI-REMOTE
#