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Sutton Coldfield

    Communications and Engagement Officer - Sutton, United Kingdom - London Borough of Sutton

    London Borough of Sutton
    London Borough of Sutton Sutton, United Kingdom

    1 week ago

    Default job background
    Fixed Term
    Description

    About the Role

    1

    The post holders will be responsible for delivering all the communications and engagement activity to support the Council's corporate plan including some of its transformation programmes. This will involve delivering a range of external and internal communications, ensuring both staff and our external stakeholders are aware and engaged with the programmes. You will use audience insight, behavioural science and digital innovation to help deliver your communications and engagement work.

    The role will involve:

  • Supporting in planning, delivering and evaluating effective communications and engagement campaigns to raise awareness, change perceptions or change behaviour, using behavioural science and other citizen insight methodologies to support this work.
  • Being able to draft copy for a variety of different channels - social media, press releases, newsletters, community events.
  • Designing materials using canva for various social media channels and e-newsletters
  • Supporting the planning and delivery of a variety of formal and informal consultation and engagement activities.
  • Evaluating communications and engagement activity to understand impact and the outcomes they achieved.
  • Supporting and delivering in all areas of project delivery and management including budgeting, reporting and scheduling.
    • About Us 1

    Based in the Council's Customer, Transformation and Strategy Division, the Communications and Engagement team is responsible for ensuring the Council speaks with one voice, seeks out and listens to all opinions and concerns of local people, delivers on its commitments and responds honestly. The team is made up of the following key areas:

  • Campaigns
  • Marketing
  • Internal communications
  • Digital communications
  • Consultation, engagement and participation
  • Press & media relations
  • Leadership office
  • Public affairs.
    • About You 1

    Education and experience

  • Some experience of working within a complex, political environment with practical understanding and experience of the challenges facing the public sector.
  • Experience of working on projects to meet quality, time and cost deadlines.
  • Experience of developing, implementing and evaluating communications and engagement campaigns and projects as appropriate.
  • Experience in building relationships with managers and working collaboratively.

    • Skills and abilities

  • Ability to work proactively and to organise a personal workload to meet competing demands and tight deadlines.
  • Good interpersonal skills with the ability to develop and maintain positive relationships and influence a wide range of people.
  • Demonstrable understanding of communications and engagement campaign and project delivery and management.
  • Ability to analyse qualitative and quantitative information, presenting it in such a way that it is clear and easily understood.
  • A high level of ICT literacy
  • Be able to write copy for a variety of difference channels and audiences.
    • Our Offer To You 1

    As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

    In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.

    Employees have access to a wide range of benefits, some of which include:

  • Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
  • Flexi-time (Please note, this applies to roles at grades 1-9 only)
  • Three volunteering days per year in Sutton
  • Comprehensive learning and development programme
  • Local and national discounts for shopping, eating out and leisure activities
  • Interest free season ticket loans
  • Local Government Pension Scheme
  • Car parking scheme
  • Bicycle loan facilities and cycle to work scheme
  • Zip car scheme
  • Free eye tests and contribution towards glasses
  • Confidential wellbeing and counselling support
  • Subsidised gym membership
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