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    Commercial Building Manager - Birmingham, United Kingdom - Cherry Pick People

    Cherry Pick People
    Cherry Pick People Birmingham, United Kingdom

    2 weeks ago

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    Description


    We are currently looking to identify and recruit a highly experienced General Manager of a commercial building in the heart of Birmingham city centre.

    Previous experience in building and facilities management is essential as well as a background and experience in service charge, budgeting and financial management.

    Company profile –

    Commercial Building Manager:


    Our client is a shaping the future of real estate by combining world class services, advisory and technology to their clients.

    They hire the most talented people in the sector and support you with professional growth, flexibility and personalised benefits to manage life in and outside of work.

    Objective – Commercial Building Manager


    Responsible for delivering all operations and customer related services to the building and its occupants and ensure that the facilities services adhere to best practice standards.

    You will manage the day-to-day client activities for the property and be the on-site point of contact for key stakeholders and/or client.

    Overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.

    Key responsibilities – Commercial Building Manager

    Understand the Client's objective, assist in reporting and act as lead in all operational matters at the property

    Establish and manage a property strategy to provide a high standard of customer service

    Regularly meet with occupiers to fully understand their wants and needs

    Manage the on-site services teams to ensure customer satisfaction and minimise service interruption

    Undertake annual Occupier Surveys and respond to feedback

    Ensure KPIs are met and service excellence is delivered throughout all on-site operations

    Financial management, through the preparation, monitoring and reconciliation of service charge budgets

    Ensure that the procurement of supplies and services at the property is best value

    Ensure high quality health and safety practices are maintained

    Know and understand all heating, ventilating, mechanical and electrical equipment at the property

    Work with building surveyors / architects / consultants on major works

    Lead, develop and inspire the on-site FM team and develop a culture of innovation and proactivity

    Mentor and enable training & development of team

    Performance manage, set goals, and complete year-end assessment

    Proactively engage stakeholders to ensure that on site client's expectations are met

    Ensure Service Partners are well-managed, delivering services on time and within budget

    Deal with due diligence enquiries on disposal and lettings from a facilities perspective

    Ensure expiry of contracts are monitored and re-procurement is initiated and contracts are continually assessed

    Ensure all Critical Environment requirements are met

    Review existing operations regularly to reduce costs and improve operational standards

    Ensure a property risk management program including audits is implemented and maintained

    Candidate Profile – Commercial Building Manager

    Strong management experience in a high-profile commercial building/facilities environment

    Understanding of building design, base build management, and service charge budgets

    Ability to effectively motivate and manage teams and proven ability to manage complex operational matters

    Experience in managing major CAPEX projects

    Customer service-oriented attitude

    Ability to lead, train and promote collaborative relationships

    Excellent project management and organisational skills

    Goal-oriented with a focus on meeting performance targets

    Degree or RICS equivalent qualification in facilities management, building or related field is desired

    Knowledge of health and safety requirements (IOSH/NEBOSH)

    Basic technical knowledge of property systems (Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)

    Working knowledge of commercial contracts

    Strong budget management and financial analysis skills

    Client-focused with a proactive and professional approach to stakeholder engagement

    Experience implementing and managing sustainability practices

    Familiarity with building codes and regulations

    Proficiency in property management software and technology

    Skilled in data analysis and reporting

    Salary & Package –

    Commercial Building Manager:


    Guide at £55,000

    40 hours per week

    Annual discretionary bonus and company benefits

    Location – Birmingham City Centre


    If you have significant experience managing commercial buildings and facilities and have what it takes to excel in this demanding and exciting position, please get in touch with James Hanson to discuss in more detail.

    Commercial Building Manager.


    Reference:
    JH5757
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