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    Client Services Coordinator - Milton Keynes, Buckinghamshire, United Kingdom - Loupe

    Loupe
    Loupe Milton Keynes, Buckinghamshire, United Kingdom

    6 days ago

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    Description
    57 per hour) plus bonus and benefits, with opportunity to increase basic salary to £27,168 per annum following training & accreditations.

    Being a Client Service Coordinator at our Loupe boutique will give you the chance to develop your administration and customer service career within a luxury retail environment, at the same time as being part of this new and exclusive brand.

    Best Companies also awarded us with their 3 star accreditation for the 17 th year running, which reflects 'world class' levels of workplace engagement.

    Outstanding staff discounts, which extend to your family & friends
    Structured career progression toward a management role or one with more responsibility
    Contributory Pension & Life Assurance

    To do this, you'll be in touch with our clients over the phone and by email, taking the time to discuss all of their enquiries.

    You'll support and build long term relationships with them, whilst gaining an understanding of their preferences, behaviours, and purchases.
    When it comes to admin, you'll treat it with the same importance as you do client service.

    You'll spend time accurately entering data and organising paperwork, as well as supporting with stock and packaging audits, placing stationery orders and periodic reports.

    You'll be in continual contact with our central office, brand partners, watch servicing team and manufacturers, to make sure that we're delivering to the highest standards, both in terms of quality and timeliness.

    There may also be times that you will support in booking interviews, as well as helping to organise events for the brand.

    Only candidates with truly exceptional, high-level client service skills find themselves at home, here at Loupe.

    We're also look for the following qualities:
    A passion for jewellery and watches
    Outstanding relationship-building skills & experience of delivering exceptional customer service
    Excellent organisational and planning skills
    A good level of IT knowledge, particularly MS Excel

    A flexible approach to your working week is essential due to the fast paced and changing nature of the role.

    A typical working week will be Monday to Friday however occasionally we may require you to work a Saturday instead of one of the days in the week.

    We are Loupe, a new modern luxury jewellery and watch boutique in Milton Keynes.

    Stocking the most sought-after brands such as Rolex and Hublot, our mission is to give clients luxuriously delightful experiences every time.

    Owned by Beaverbrooks the Jewellers, Loupe brings together fine jewellery and luxury watches like never before.

    You will feel it in the warm and familiar way we talk to each other and you'll feel it in the way we engage with the wider community, too.

    Our clients, our colleagues and our communities.
    We pride ourselves on the work we do for local communities.

    We donate 20 per cent of retained profits to charity and since the year 2000, Beaverbrooks has donated in excess of £18.35m to over 750 charities since 2000.

    57 per hour) plus bonus and benefits, with opportunity to increase basic salary to £27,168 per annum following training & accreditations.
    Contract Type Permanent – Full-Time
    Job Category Retail Sales - Non-Management #J-18808-Ljbffr
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