- Assist the Head of Business in maintaining Brand standards and building outstanding relationships with the Brand.
- Leading, coaching, developing and managing the Service team to elevate their performance and behaviours, and deliver results.
- Ensuring appropriate resource management to deliver the highest level of customer experience, managing workshop bookings to optimise utilisation.
- Deciding appropriate diary booking to ensure correct workshop loading and the timely completion of work.
- Ensuring profit is maximised through the sale of additional work and suitable products and services.
- Carrying out thorough examinations of period management accounts, producing and reviewing financial objectives and raising any areas of concern/opportunity with the Head of Business.
- Handle customer complaints to ensure a fair and equitable resolution for all parties ensuring root cause is identified and solutions implemented to minimise chance of recurrence.
- Creating and fostering a team culture of high performance and excellence.
- A proven, successful track record in the motor industry service management role.
- Previous experience of directing and developing high performing teams to deliver results is essential.
- A customer centric approach; always striving to deliver service above customer expectations, and the ability to create and develop a culture of continuous improvement.
- A solid understanding of current motor industry practices.
- A deep understanding of the service core process.
- Strong ability to lead, influence and coach others into delivering results.
- Strong verbal and written communication skills.
- Strong attention to detail and the desire to deliver impeccable standards right across the business.
- A valid driving licence which is free from excessive penalties.
- £60,000 OTE dependant upon skills and experience.
- A life assurance plan and a company pension subject to T&C's.
- 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service (from 1st July 2022) plus bank holidays.
- Flexible working policies.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programmes.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates (This includes family and friends)
- Long service reward and Loyalty incentives.
-
IT Service Delivery Manager
3 weeks ago
Lynx Recruitment Ltd Doncaster, United KingdomLynx are currently working with a successful nationally renowned Construction company who are on the lookout for an experienced IT Service Delivery Manager. · As the Service Delivery Manager, you will be representing the user and ensuring all IT functions deliver outstanding cust ...
-
Service Manager Home Care
4 weeks ago
Gap Healthcare Ltd Doncaster, United Kingdom Full timeService Manager Home Care · Remote position · Are you an established leader who strives for excellence in all aspects of your working life? If so then look no further A great and exciting opportunity has just come available for a Service Manager Home Care. Home care providing su ...
-
Service Manager 12mth Ftc
2 weeks ago
Domus Recruitment Ltd Doncaster, United KingdomA Great Opportunity to get your foot in the door with a well-structured, expanding company and start a fresh New Year. · I am currently recruiting for one of my clients who is in need of a passionate Service Manager, you will take on a 12 Mth FTC to manage two 3 bedded services w ...
-
Supported Living Service Manager
5 days ago
Jupiter Recruitment Doncaster, United Kingdom Full timeAn incredible new job opportunity has arisen for a dedicated Supported Living Service Manager to work in a supported living service located in the Doncaster, South Yorkshire area. You will be working for one of UK's leading health care providers · A brand new service opening soon ...
-
Floating Support Service Manager
1 week ago
Cloud Recruit UK Doncaster, United Kingdom permanentThe Floating Support Service Manager is a critical leadership role responsible for overseeing a comprehensive support service for up to 250 individuals in Doncaster. This includes both those living independently in the community and those residing in supported living environments ...
-
Business Line Service Manager
2 weeks ago
Bekaert Doncaster, United KingdomRole:- Business Line Service Manager · Location:- Europe (Ideally Northern Europe) · Salary: Negotiable · About the role · Bekaert is a leading provider of advanced steel wire solutions, serving a diverse range of industries worldwide. With a rich history spanning over a century ...
-
Lead-Service Management
2 weeks ago
Bidvest Noonan Group Doncaster, South Yorkshire, United Kingdom5 days out of 7 including weekends (Days to be confirmed upon interview) A fantastic opportunity has arisen within Bidvest Noonan for a Team Leader who will work at our client's prestigious site. · Supervising a medium sized cleaning team on a large site which includes covering ...
-
Client Services Manager
3 weeks ago
Kevin Heinze Grow Doncaster, South Yorkshire, United KingdomExciting opportunity to lead a dynamic team environment to deliver experiential learning and positive personal development through connecting to nature and community. · Not for Profit Salary Packaging · Permanent part-time role 0.8 FTE, SCHADS Award Level 6 · ABOUT US · Kevin ...
-
Supported Living Service Manager
4 days ago
Jupiter Recruitment Doncaster, United KingdomAn incredible new job opportunity has arisen for a dedicated Supported Living Service Manager to work in a supported living service located in the Doncaster, South Yorkshire area. You will be working for one of UK's leading health care providers · Below, you will find a complete ...
-
Senior Service Delivery Manager
2 days ago
Thornton Gregory LTD Doncaster, South Yorkshire, United KingdomI am working with a Global Travel business who are searching for a Head of Service Delivery. · We are looking for a Head of Service Delivery to revolutionise the teams and processes and create ONE cohesive team providing 24/7 support QA and supplier contract management for all a ...
-
Service Manager, In House Provision
2 weeks ago
City Of Doncaster Council Doncaster, South Yorkshire, United KingdomWe are passionate about Doncaster-it's a great place to live, do business and visit. · We have plenty to shout about – Doncaster is the UK's best connected location, we have many major developments in the pipeline, a vibrant urban centre with a thriving arts and cultural scene, ...
-
Service Manager-Part Time
3 weeks ago
Company: Doncaster, South Yorkshire, United Kingdom Part time £25,000 - £27,000Find jobs in the automotive retail industry · Service CoordinatorLocation: Doncaster£25,000 - £27,000 + OvertimeMonday – Friday - DAYSMy client, a Specialist Machinery Company, is looking for a Service Coordinator to join their dedicated service team, this frontline role will en ...
-
Service Manager
4 weeks ago
Venn Group West Yorkshire, United Kingdom**Job Title: Service Manager** · **Job reference**:69605 · **Job description**:A Local Authority in the North West is looking for an experienced Service Manager to work within their Child Social Care department who will be responsible for managing their Integrated Front Door serv ...
-
Service Manager
3 weeks ago
Progressive Care UK Limited Sheffield, United Kingdom Full timeJoin Progressive Care, leading national provider of Social Care, Assessments & Support Packages for Children, Families & Young People renowned for our innovation and quality. It is owing to our robust growth plans that we are expanding our footprint in the South Yorkshire and as ...
-
Service Manager
2 weeks ago
SYHA Sheffield, United KingdomService Manager for Homeless Services: · **Full-time, permanent** · - Do you have experience of leading and engaging teams? · - Do you have a passion for delivering great quality services for people experiencing homelessness in a strength-based person-centred way? · - Are you som ...
-
Service Manager
2 weeks ago
Domus Recruitment Ltd Hasland, United KingdomI am looking for a reliable and experienced Service Manager to come and join a well-known private care provider that I am working closely with. They are a private care provider of support for people with autism, learning disabilities and mental healththeyhave 2 services that you ...
-
Service Manager
2 weeks ago
Reed Business Support Sheffield, United KingdomI am currently recruiting for a Service Manager to work in the Asset Strategy and Estate Management team at a leading public sector organisation based in Sheffield. · You will be responsible for the overall delivery of the service and for the development and implementation of dec ...
-
Service Manager
2 weeks ago
BPM Tech Leeds, United Kingdom**Service Manager - SAP Integrations** · Remote · Up to £60k · **THE OPPORTUNITY** · The Service Manager for SAP Integrations is responsible for managing the planning and implementation support including overseeing administration and monitoring across the SAP integrated solutions ...
-
Service Manager
3 weeks ago
The Solution Auto Huddersfield, United Kingdom**Service Manager - West Yorkshire** · Basic - 35k · OTE - 42k · Company car · Mon - Fri - 8.30am - 5.30pm · Sat - On a rota · We are looking for a Service Manager for our client's family run main dealer in the West Yorkshire area. · Reporting to the Group Aftersales Manager and ...
-
Service Manager
3 weeks ago
Eames Consulting Chesterfield, United KingdomService Delivery Manager - ITIL, CRM, Data Centre · One of our large multi-national clients are currently embarking on a range of improvement programmes across their IT, Applications, Service Management and Core Infrastructure/systems estate. · Due to the nature of the role, you ...
Service Manager - Doncaster, United Kingdom - JCT600
Description
Service Manager
Job summary:
We are looking for a dynamic and driven Service Manager, to spearhead our service team at our Audi dealership in Doncaster. Reporting to the Head of Aftersales, you will be responsible for leading, motivating and developing the team to deliver and epitomise the highest level of customer experience.
It is our ambition to make JCT600 the best place to work. This is a fantastic opportunity to take the next step of your career with a business that is focussed on you and your development, whilst offering you a flexible, supportive, and fun working environment in which you can thrive
Key Responsibilities will include:
Qualifications:
Why join JCT600 and what is in it for you?
As part of our ambition to be best place to work, we offer:
Read more about our
Our Ambition:
At JCT600 we don't want to be the biggest, we just want to be the best. For our colleagues, this means being the best we can be - every day, every week, every month. As a family business, with over 75 years of experience, we go all out to deliver the best customer experience and we do the same for our colleagues... we're proud to be trusted with our team's careers and our experience means we know the best ways to help you succeed, no matter what success looks like for you. We think it's crucial that everyone knows what's expected and is trusted to deliver it, we believe everyone's voice matters, and when you bring your values to the table, it makes us stronger. We love to embrace our differences - JCT600 is our home from home.
Together, we aim to be the best every day, creating an experience that sets us apart. In an industry that's always changing, we're always pushing ourselves to be better and celebrate each person's journey along the way.
When you join JCT600, you don't just join a business, you become part of the JCT600 family - you're always a name, never a number.
JCT600 provides equal opportunity to all candidates and employees. Integral to our values is our commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.