- Communicate with customers at all levels, appropriately and professionally; building close working relationships with key customers via service levels and site visits
- Build an environment of continuous service improvement and learning through utilising the feedback of changing customer requirements and required service improvements
- Liaise with Account Managers and General Manager's to improve overall customer service satisfaction
- Handle and resolve calls from Customer Service Advisors via internal teams and processes
- Be a role model for delivering great service with a confident approach to talking to customers and colleagues
- Competitive Rates of Pay
- Holidays: 25 days + bank holidays
- Pension, Life Assurance and other additional benefits
- Excellent opportunities for career progression and more
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Service Management Consultant
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23n/qcnf - Quality Coordinator
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Relief Customer Service Representative
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Allen People Solutions Crumlin, United Kingdom**Relief Customer Service Representative** · Belfast International Airport Taxi Company are looking for a Relief Customer Service Representative to join their team at the International Airport, to support them in providing excellent customer services to their clients. · SIA licen ...
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Cleaner and Housekeeper
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Security Officer
1 week ago
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Weekend Security Officer
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Day Shifts Only
6 days ago
Mitie Crumlin, United Kingdom**Location**:Nutts Corner, Crumlin - 25 mins drive from Belfast City Centre · **Hourly Rate of Pay**:£10.42 · **Hours of work**: 12-hour shifts - NIGHT SHIFTS - 4 on 4 off pattern · **Job Overview** · - To protect our customer's property, people and/or assets by providing securit ...
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Gatehouse Security Officer
4 days ago
Mitie Crumlin, United Kingdom**Location**:Nutts Corner, Crumlin - 25 mins drive from Belfast City Centre · **Hourly Rate of Pay**:£10.42 · **Hours of work**: 12-hour shifts - DAY SHIFTS - 4 on 4 off pattern · **Job Overview** · - To protect our customer's property, people and/or assets by providing security ...
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Nights Only
2 days ago
Mitie Crumlin, United Kingdom**Job reference 30401** · **Location**:Nutts Corner, Crumlin - 25 mins drive from Belfast City Centre · **Hourly Rate of Pay**:£10.00 · **Hours of work**: 12-hour shifts - NIGHT SHIFTS - 4 on 4 off pattern · **Job Overview** · - To protect our customer's property, people and/or a ...
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Night Shift Security Officer
1 week ago
Mitie Crumlin, United Kingdom**Job ref: 25725** · **Location**:Nutts Corner, Crumlin - 25 mins drive from Belfast City Centre · **Hourly Rate of Pay**:£10.00 · **Hours of work**: 12-hour shifts - NIGHT SHIFTS - 4 on 4 off pattern · **Job Overview** · - To protect our customer's property, people and/or assets ...
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Gatehouse Security Officer
2 days ago
Mitie Crumlin, United Kingdom**Job ref: 27485** · **Location**:Nutts Corner, Crumlin - 25 mins drive from Belfast City Centre · **Hourly Rate of Pay**:£10.00 · **Hours of work**: 12-hour shifts - NIGHT SHIFTS - 4 on 4 off pattern · **Job Overview** · - To protect our customer's property, people and/or assets ...
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Randox Laboratories Crumlin, United KingdomLocation: Crumlin, Firfields. Shift Pattern: Monday - Friday, 8:40am - 5:20pm · We require highly motivated and dedicated individuals to work within our busy Randox Testing Services (RTS) Department as an Operational Support Administrator. The successful applicant will be part of ...
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Night Shift Security Officer
3 days ago
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23n/sqar - Supplier Quality Administrator
5 days ago
Randox Laboratories Crumlin, United Kingdom**The Role**: · - Provide administrative support for the Supplier Quality function · - Support Buyers in dealing with Quality issues · - Manage approved supplier list · - Monitor Supplier Delivery Performance · - Manage Central Mailboxes - Supplier Quality · - Log all supplier qu ...
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23n/rtts - Logistics Coordinator
1 week ago
Randox Laboratories Crumlin, United KingdomTo be a critical part of the operations team ensuring the timely management of orders and equipment allocation to Randox Testing Services (RTS) customers and collection of officers around the globe. Accountable to the RTS Operations Manager, the main job function is to ensure day ...
Customer Service Manager - Aldergrove, United Kingdom - DX Group
Description
Customer Service Manager - DXEAn exciting new Customer Service Manager opportunity at DX
All About You
You will be friendly, hard-working and love the buzz of getting things done.
We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
What will it feel like to be part of our team?At DX, we know our people are our foundation of success.
We are passionate about you developing your career with us; if you want to progress your career, DX will provide the training and the opportunities Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary:
The Customer Service manager will efficiently and effectively manage the Customer Services team, motivating and engaging the team to consistently deliver excellent customer experiences at every opportunity.
This role fully appreciates and understands customer expectations and looks to exceed expectations every time through great teamwork and an environment of continuous improvement.
Key responsibilities
This role is about communicating effectively, being proactive and having energy to get the job done We would love to see applications from people who possess the skills to make a positive difference to our customers and enjoy a fun and fast-paced working environment.
Benefits:
