Supervisor - Milton Keynes, United Kingdom - Mears

Mears Milton Keynes, United Kingdom

1 week ago

Full time

Description

About the Role

As a supervisor you will report directly to the Contract Manager and/or Project Manager and you will be working alongside Milton Keynes City Council in our Social housing Decent Homes and Internal Works division, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

The Supervisor will be part of a local team supporting the supervision activities and requirements of our Housing operations, ensuring all supervisory procedures are being undertaken efficiently in compliance with Company operating procedures, deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability, and resource deployment.

Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability, and satisfaction through effective resource utilisation & planning.

Supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are adequately resourced, are being effectively delivered to set quality standards, completed on time and within budgets. Compiling management reports on operational activities, initiatives, and performance.

Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain, and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities.

Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements.

Manage employees' performance, coach, and develop individuals in their roles, ensuring HR Policies & Procedures are followed, implement individual or group training where required.

Monitor and maintain all supplied company assets, including operatives' vans, van stocks, material purchases, tools, plant hire, uniform, and PPE. Utilise reports available to administer this task.

Follow and support policies, procedures, initiatives, and work instructions always and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur.

Undertake any other duties as required by the company, provide back up to other supervisors to cover any absences and attend informal and formal company & client meetings and training sessions as required.

Role Criteria:

Good Trade Knowledge

Good competent knowledge of health and safety – both administering to set safety plans and compiling documents

Able to identify and control hazards and risks adhering to current legislation and company policies and procedures.

People Management skills

Customer Service Skills

Good Written and verbal communication

Good IT Literacy incl. excel and word mainly, but project, or CAD is also an advantage.

UK full driving License

SMSTS preferred, but not essential

CISRS Scaffold Inspection preferred, but not essential

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Benefits we can offer you.

25 days annual leave plus bank holidays

Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work

Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.

Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.

Family friendly policies

Company Van, Fuel Card, and Uniform

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