Receptionist/appointment Clerk - Southend-on-Sea, United Kingdom - Mid and South Essex NHS Foundation Trust

Mid and South Essex NHS Foundation Trust

Verified Company

Southend-on-Sea, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Thank you for your interest in the position of Receptionist / Appointment Clerk, please take time to read the job description and person specification attached.

We are looking for an individual with experience and proven skills in reception work, administration and telephone appointment centres and excellent people skills, to join our large, busy and friendly Diagnostic Imaging Admin Team.

The role will include performing specialised reception cover, booking specialised Imaging appointments and administrative duties, also dealing with queries face to face and over the phone.

You will be front line in meeting and welcoming patients, visitors and staff to the department and therefore you must be confident in dealing with people at all levels.

Please note that this role may close early dependent on number of applicants received.

Experience in working in a patient / customer facing role.
Excellent telephone manner.
Attention to detail.
Work accurately and calmly under pressure.
High level of computer literacy.
To be able to multitask.
Excellent timekeeping.
Flexibility to cover colleague absence
Flexibility to change days / hours if needed.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be.

Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress

The Job is 37.5 hours per week, We work various shifts over 7 days from Monday to Sunday, different shift patterns and weekend work applies to this role.

Our department is open from 8am to 8pm, and an example of different shifts could be 8am-4pm, 9am-5pm, 12pm-8pm, and all shifts will be on a rota.

The role will cover 4 different reception areas and a call centre; Main X-Ray department, Ultrasound Department, MRI department and Women's Clinic Ultrasound reception.