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Liverpool

    Admin Coordinator - Liverpool, United Kingdom - Serco

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    Description
    Schedule Delivery Co-Ordinator/Administrator

    Home-working

    Full Time
    If you're looking for a more rewarding and secure home for your talents, look no further than Serco.

    And, in return, we will invest in your training and development to make you an expert in your respective field.

    Provide support and assurance to Training for site specific administration in relation to Headcount lists, reporting and transition of New Hires from training environment to operational go live.

    Undertake the collation of all training registers with checks and balance process:

    Facilitate and support handover from Ops / Recruitment agencies on the names and numbers applicable to training.
    Collate registers from training, reporting back to training manager on any no shows etc.

    Toward end of training liaise with Ops and OST on the differential by number and name on expected completion of training, so that Operations can effectively assign to teams going forward.

    On last day of training am provide OPS and OST on the definitive list that have completed training so that OST can upload into Teleopti.

    Highlight any System Issues in training with any possible retraining required.
    Liaison with recruitment agencies to check on dropouts during training and reason for leaving
    Provide the bridge between Agencies, Operational and OST stakeholders to support delivery of accurate headcount flow through all training activity

    Provide support to training manager on admin in relation to prepping content, collating registers from Agencies and helping with tracking attrition in classroom.

    Maintain all training records for accurate reporting for compliance and audit purposes, including New Starter Induction, Upskill and SMS Refresher training.

    Work with OST and facilities to ensure training rooms/areas are fully equipped for facilitation.
    Prepare and manage reports on training activities e.g. Training Evaluation reports.
    Management and ordering of stationery stock to support on site delivery.

    Experience of working with Excel highly desirable
    A competitive salary
    continuous training & development opportunities
    A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more
    The chance to make a positive difference in a company passionate about diversity and inclusion.
    Access to an enhanced Pension and Serco Share Save scheme (optional)


    We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.

    By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks).

    Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
    At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. For help with your application please contact

    At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).


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