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Wembley

    Administrator Officer - Wembley, Greater London, United Kingdom - Triumph Consultants Ltd

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    Description
    Temporary PCN Appeals Officer/ Admin
    66 per hour PAYE
    36 Monday – Friday, 08:30 - 16:30
    The candidate will be responsible for processing challenges and helping reduce the backlog. Knowledge and experience is required in this field.

    Assess and respond to representations, appeals, and other statutory correspondence which contest parking and traffic related Penalty Charge Notices (principally issued for violation of parking, bus lane, and moving traffic restrictions).

    Take decisions on whether or not to uphold or cancel Penalty Charge Notices in accordance with council policy and all relevant legislative processes.

    Be highly proficient in the use of the standard word processing systems used to progress parking appeals, and continue to maintain that proficiency as and when new software packages are added.

    Prepare evidence for legal actions in the County Court

    Administer the Debt Recovery process, including the administration of witness statements, the management of bailiffs and County Court hearings; ensuring that the debt is administered within legal constraints and according to policies and procedures.

    Respond to enquiries, service requests and complaints from all sources, especially members of the public, and including: councillors; and other Council departments/units; Respond to customer enquiries on the telephone and in writing, providing advice on parking and traffic enforcement issues.

    Provide information and advice relating to the relevant traffic and parking legislation, the Council's Parking Strategy, the parking services contract, and on- and off-street parking facilities.

    To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

    If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised.

    For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do no t offer Ltd/umbrella or outside IR35 rates.

    If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

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