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Coventry

    Creative Content Lead - Coventry, United Kingdom - Books Limited

    Books Limited
    Books Limited Coventry, United Kingdom

    2 weeks ago

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    Description

    As a Logistics Team Leader you will be responsible for the supply chain operations and provide an efficient and effective service to all charity shops that are partnered with Wob through driver and contractor management .

    T he role involves managing the day-to-day delivery lo gistics , Yard & Bay management, ensuring compliance with all road safety legislation for Wob drivers and meeting delivery and collection targets for the ap propriate region .

    Shop collections and shop liaison support line

    Ensure all vehicles are attended to, such as logging vehicles on the grid and ensuring they are tipped and able to leave site in a reasonable time with all relevant information/paperwork completed.

    Resolving issues with shop collections within 48hours SLA (including Max Optra & HubSpot)
    Answer & manage all queries in a timely and effective manner (from Wob & Contract drivers and 3 rd party logistics provider)
    Create route plans and sending these to the relevant person(s) ( Wob & Contractor drivers )
    Arrange and manage vehicle repairs, recoveries, services etc.
    Log and palletise inbound online totes (boxes) for distribution to hubs
    Manage day today activities of Wob drivers, ensuring policies and procedures followed and KPI's are achieved .
    Responsible to ensure haulage weights and contents are logged accurately in opening, live and closing assets counts

    Respo nsible for vehicle checks for relevant area(s) and report issues to Fleet and Transport Manager and Vehicle lease company.

    Responsib le to e nsur e fuel cards are assigned and logged accordingly
    Conduct site visits to Wob/contractor Hubs
    Tote monitoring file to maintained and up to date
    Manage resource, client and contract relationships
    Support drivers to achieve planned deliveries , collections and SLA's
    This role is predominantly based in Coventry but will be required to support across both warehouse and transport hubs sites, therefore there may occasionally be a need to travel to other sites to support other functions

    The post holder may be required to carry out such duties as requested by management that are broadly within the level of the role .

    Proven and successful experience as a logistics lead or supply chain manager preferred
    Experience of logistics software
    Qualification in Maths and English or equivalent qualification
    Proficient in Microsoft office– Excel, PowerPoint, Word, Outlook
    Knowledge of safety standards, regulations, laws, and policies regarding logistics
    Creative, dynamic approach to development and problem solving
    Experienced with vehicle tracking and driver performance
    Acute attention to detail and accurate delivery of work activities
    Excellent written communication skills – good standard of English, concise and grammatically correct. Able to employ assorted styles of communication for different purposes and audiences e.g. management reports, letters, policies etc

    We are pioneers in the re-use and recycling of unwanted books, recycling about 80 million books each year, equivalent to around half a million trees.

    Is the UK's largest seller of used books online; selling to over 190 countries through our own website, marketplaces and wholesale partners.

    World of Books inventory is in excess of 4 million books, purchased from UK charities in return for payment and saving their waste disposal costs.

    Establishedin 2013, to buy unwanted books, CD's DVD's, Blu-ray and console games directly from consumers via its market leading app.

    Ziffit sells all its books, CDs, DVDs and games via World of Books own website or partner websites such as Amazon and eBay.

    Sells books published prior to 1970 (including rare, vintage and 1 st edition titles) alongside vinyl and other ephemera through our own websites and other marketplaces.

    We have developed bespoke software solutions to tackle changing market conditions and pricing. Our technology manages our warehouse, streams our stock and extends our reach to over 20 global marketplaces.
    To be the leading seller of used books globally, while helping people to reuse and recycle for less through innovation and technology
    Our business model is designed to do good: helping charities, the environment and providing access to literature.
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