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    IT Operations Engineer - Derby, United Kingdom - Minstrell Recruitment Ltd

    Minstrell Recruitment Ltd
    Minstrell Recruitment Ltd Derby, United Kingdom

    4 days ago

    Default job background
    Full time Customer Service / Support
    Description

    IT Operations Engineer

    £56,140 per annum including shift allowance with full benefits package.

    Shift based (panama shift) days and nights.

    Responsibilities;

    • Identify operational issues
    • Continuously analysing and improving the process
    • Troubleshooting / Maintenance
    • Incident Management
    • Problem Management
    • Change Management
    • Identify priorities by assessing objectives
    • Investigating complaints and suggestions
    • Increase efficiency
    • Develops operational solutions by defining, studying, estimating, and screening alternative solutions
    • Continuous Improvement Process
    • Monitoring technical availability
    • Improving operational quality results
    • Supervision of implementing changes
    • Change Management
    • Contributing information and opinion to unit design and modification teams
    • Provides operational management information by collecting, analysing, and summarising operational and engineering data for future trends and developments

    Qualifications / Experience;

    • IT based qualification and 3-5 years' experience in IT
    • An understanding of warehouse operations and supply chain management
    • Technical knowledge of Linux and Windows operating systems
    • SQL Database knowledge

    Desirable;

    • 1+ years' experience in software application support and incident investigation
    • 3-5 years related experience in logistics, high volume manufacturing, distribution, production planning and/or transportation environment would be desirable
    • Understanding of programming languages (Java, Python, PL/SQL, C++)
    • Knowledge of WMS and WCS
    • An appreciation of networking and server infrastructure
    • Operational experience within an automated distribution facility
    • ITIL Foundation

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