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    Business Development Executive, for Customer Service Leaders, LE, GBS - London, United Kingdom - Gartner

    Gartner
    Gartner London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Gartner for Customer Service & Support Leaders, Large Enterprise Business Development Executive

    Gartner for Customer Service and Support Leaders is hiring for a net new logo focused Business Development Executive to join their high-performing team

    Forward-looking customer service and support organizations are shifting from a reactive strategy designed to limit costs to a predictive strategy that delivers additional value to customers. These organisations are on the road to becoming a value driven function and CSS leaders are balancing personalisation with privacy, accounting for machine customers and aiming to fully capture the voice of the customer.

    Gartner's sustained double-digit growth has been propelled by our world-class Business Development function. Our Business Development Executives are responsible for the engagement with C Level stakeholders within Large Enterprise organizations. These roles are individual contributor with a personal target, based on new revenue.

    The Business Development Executive is supported by a Sales Manager, Sales VP and our Subject Matter Experts. Dependent on practice, there may also be Sales Development support.

    What you'll do as a Business Development Executive :

    The role of a Business Development Executive Gartner is to focus on net new business, this is a full cycle sales role with ownership from prospect to close. Gartner currently has over $5.5bn in revenue in 2023, with a total addressable market of circa $20bn. Our Business Development Executives are at the forefront of capturing our total addressable market. Business Development Executives will be given a territory of circa 200 Large Enterprise prospects, these may be completely new prospects with no existing spend, or, could be clients within other Gartner areas.

    As an experienced sales professional, you'll partner with existing Gartner clients, leveraging internal subject matter experts, to address their most critical priorities. By becoming a true partner to your clients, you'll identify opportunities for account retention and growth through contract expansion, introducing new services and products. Clients of the large enterprise sales team have $1B+ in annual revenue and include 77% of the Global 500.

  • Identify and drive new business opportunities with new-to-Gartner organisations across UK and Ireland, targeting Large Enterprise C-level stakeholders
  • Convert viable prospects into active Gartner clients (members), owning the full sales conversation and negotiation, through to the transition of new clients to the account management team
  • Continually build an encouraging pipeline of relevant opportunities to deliver against your sales metrics ensuring KPI's are met
  • Quota responsibility delivering circa £500k per annum of new logo revenue across your assigned territory
  • Manage complex high-revenue sales across matrix and diverse business environments
  • Own forecasting and account planning on a monthly/quarterly/annual basis.

    • What you'll need :

  • 5-10 years' B2B sales experience, preferably within either Technology, SaaS, services or a consultative environment
  • Proven track record meeting and exceeding sales targets in a business development / new business environment
  • Experience selling to and/or influencing C-level executives
  • Proven ability to precisely manage and forecast a complex sale process.
  • Willingness to conduct EMEA-wide travel.

    • #LI-KL8

    #GBSsales

    Who are we?

    At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

    What makes Gartner a great place to work?

    Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

    What we offer:

    Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

    The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

    Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to .

    Job Requisition ID:87151

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