- Ensure high quality service is provided with the management of the work scheduling in accordance with company procedures, standards and SLAs
- Represent Wates at client and resident performance meetings as requested by the Operations Manager
- Manage the responsive repairs function to ensure consistent performance against targets
- Effective and efficient management of material costs and ensure that all are following correct processes and procedures
- Monitor quality of work through inspection, inspection reports, analysis of key performance indicators and analysis of customer satisfaction surveys.
- Lead, manage and contribute to the development of your team and determine optimum employment levels to comply with the provision of the service
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Build Recruitment London, United Kingdom**Day to Day**: · - Supervision of the contract ensuring that all operatives are working efficiently and productively · - Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets L ...
Repairs Supervisor - Enfield, United Kingdom - Wates
Description
We have an opportunity for a Repairs Supervisor to join our Wates team within our Responsive Maintenance division. You will be working in the Enfield/ Hertfordshire area on our specialist contract overseeing public and civic buildings.
Key Accountabilities will include:
You must have a full UK driving licence.
To be successful in the role you must also be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines. Prior responsive maintenance experience is crucial to the role. You must also have your SSSTS qualification as a minimum.