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IT Graduate - London, United Kingdom - Murphy
Description
Responsibilities
Since the role will be on rotation around the IT department these will be a mix of responsibilities from these rotations around the following teams; IT Service and Operations, Information Security, Infrastructure, Business Systems, IT Project Management and Data & Analytics.
• Provide excellent customer service.
• Collaborative working both within the IT department and wider business for items including supporting new service go lives and project delivery, actively supporting IT improvement programmes.
• Ensure IT Operations tickets are created for every task undertaken, are appropriately updated, escalated where necessary, completed & closed in line with SLA & Service Desk processes.
• Provide support for Site mobilisation, changes and demobilisation. Ensuring the required to setup IT equipment are consistent & to the required standard and delivered according to the set KPI.
• Monitor security alerts, logs, and events to identify potential threats or breaches.
• Collaborate with incident response teams to mitigate risks and minimize impact.
• Identify and prioritize vulnerabilities.
• Assess security risks and recommend appropriate controls.
• Work with stakeholders to implement risk mitigation strategies.
• Assist in remediation efforts to address security gaps.
• Assist in developing and implementing security policies, standards, and guidelines.
• Educate employees on security best practices.
• Provide operational assistance for IT Infrastructure services and all associated applications, hardware, software and security.
• Contribute to Information Security processes regarding all business technical infrastructure, ensuring that all infrastructure services are secure built and run in line with agreed best practice and company policies. This includes contributing to the ownership and resolution of any identified risks or incidents identified as part of security escalation processes.
• Working closely with the Technical Architect and PMO function – contributing to the ongoing planning, design, implementation, operation, maintenance and improvement of Murphy's technology infrastructure within approved capital and operational expenditure budgets.
• Provide technical support and guidance to the IT Commercial and Operations teams in the design and delivery of technical infrastructure for projects through bid and mobilisation phases. Maintaining agreed technical blueprints to standardise project infrastructure delivery.
• Assist in delivery of business systems support including D365 and Success Factors including System configuration, Environmental Management and data analysis.
• Undertake assigned actions to deliver improvement project across the business systems portfolio working closely with IT Leads, Project managers and key business stakeholders.
• Own Small improvement projects and deliver value to the business enhancing business processes and IT capabilities.
• Delivery a customer focused service within the boundaries of IT best practices.
• Prioritising tasks as appropriate to business needs.
• Develop and maintain project plans, setting out key milestones with realistic dates.
• Assemble and coordinate project team resource.
• Ensure project interdependencies are identified.
• Identify, maintain and report on the project opportunity, risk, mitigation, issues and dependencies.
• Provide regular progress reporting updates.
• Comfortable handling and analysing data, whilst understanding business process and reporting requirements.
• Working closely with business reporting stakeholders to understanding reporting and analytical requirements to acquire and present relevant datasets.
• Verify the integrity of extracted data.
• Implement information security best practices in order to protect the confidentiality, integrity and availability of company data.
• Awareness of, and support embedding and applying revised Data Governance and Information Security standards and best practices.
• Responsible for ensuring appropriate documentation is produced.
• Work closely with the IT Project managers.
Graduate Programme
The programme will focus on helping you to grow your personal and leadership skills, alongside business and of course, the technical skills you will learn day-to-day on the job. The programme is delivered in a variety of formats throughout the 2 years and will allow you to establish a network of contacts that will help and support you through your first 2 years and beyond. Our line managers are fully supportive of the Graduate Development Programme and will be involved in helping you along the way. In addition to the programme, we offer mentoring and support in every area of work, as well as a structured training programme to enable graduates to work towards achieving Chartership. Graduates may have the opportunity to work on several exciting and progressive projects around the UK during the 2-year period.
About you
• Have a passion for Murphy's Carbon Net Zero Targets
• Ability to work accurately and professionally
• Willingness to learn with appropriate instruction
• Ability to empathise and communicate with all people, regardless of their background or circumstance
• Excellent organisation, communication, and time management skills
• Mobility to work on various projects over the 2-year programme throughout the UK
• Driven and motivated looking to progress their career in environmental sustainability
• Some experience in the construction/civil engineering industry would be advantageous but not necessary
• Excellent data analysis skills and interrogation of data
Location
As a Construction and Civil Engineering company we have projects, big and small, based across the UK and Ireland. There is the opportunity for you to rotate around our IT department. Rotating to different part of IT will enable you to maximise your learning and exposure to your field of study.
How will I learn?
In short, by grabbing every chance you get. Alongside working on some fascinating, challenging and occasionally jaw-dropping projects, you'll also be part of our Murphy Learning programme, where everyone has ownership of their own training. You decide what skills you want to gain, with support and guidance from your manager. We call it the 70:20:10 principle, and it goes like this:
• 70% learning on the job, challenging yourself with new projects and responsibilities
• 20% learning through others, training and networking with senior managers, colleagues, and industry leaders
• 10% structured learning, choosing training courses that fit your needs and your team's aims
Entry Requirements
Information Technology degree (or equivalent)
Additional Requirements