Jobs
>
London

    AV Systems Analyst - London, United Kingdom - EVCOM

    EVCOM
    EVCOM London, United Kingdom

    1 week ago

    Default job background
    Description

    Job Role: AV Systems Analyst (12-month FTC) Company Name: JacobsMassey Sector: Corporate Live Events Job type: Contract Salary: Competitive Salary + Direct Staff Benefits Job Location: London Job description/ responsibilities: We have a new 12 month Fixed-Term Contract opportunity for an AV Systems Analyst based at our client's London office who will be responsible for providing AV services and high level meeting room support.

    As a member of the Global Audio Visual Services team in the Information Technology Department, this involves taking ownership of requests and incidents that have been assigned to our client's AV Team for the delivery resolution of service.

    The role will be based out of and primarily support our client's London office while sometimes remotely assisting other offices that do not have a dedicated AV Team.

    Key Responsibilities:

    • AV meeting room and event support.
    • Manage meeting requests from initial request acceptance, planning/coordination, scheduling, setup, operating, and striking.
    • Actively monitor AV inbox to ensure all requests are actioned in a timely manner.
    • Address incidents that are raised to their AV team and proactively take steps to improve.
    • Proactively suggest improvements to existing processes or suggest new processes.
    • Coordinate, schedule, launch, operate/manage and troubleshoot cloud collaboration services (e.g., Zoom, MS Teams, Webex, etc.).
    • Administration of cloud collaboration services (e.g. Zoom, MS Teams, Webex) as service owners.
    • Enter requests, incidents, work performed, etc. into IT ticketing system.
    • Troubleshooting and resolve AV systems and service faults with escalation in rare instances when required.
    • Effectively and professionally communicate and coordinate with their teammates, lawyers, business services employees, customers, and outside vendors and contractors as required in delivery of AV service.
    • Support projects such as new buildouts, new AV kit implementation, proof of concepts, testing of potential technology, IT projects that may impact AV systems/services, etc. as needed.
    • Work closely with various teams and users across the firm in the seamless delivery of AV services such as their Customer Host, Conference Center, Conference Services, Event Services, Facilities, IT Infrastructure, and other teams.
    • Providing lead and/or backup support for firm-wide multi-point video conferences, which may include consulting with their lawyers, business services employees, customers, and vendors to determine requirements, and monitoring meetings as required.
    • Perform all functions related to AV media recording and duplication, including basic AV editing and accurate media labeling.
    • Maintain a thorough inventory of AV equipment and supplies, and monitoring the repair and replacement of non-working, damaged and/or obsolete equipment to including organizing AV storage space.
    • Organizing, clean, and keep AV equipment and storage locations orderly and maintained.
    • Interacting with their partners, lawyers, business services employees, office administrators, and customers, and providing individual instruction/support in equipment setup and operation.
    Person Specification Qualifications and Experience:
    • 2 to 4 year's experience providing front line AV service to users in conference rooms and through cloud services (e.g., Zoom, MS Teams, Webex, etc.) or equivalent.
    Preferred:
    • Experience administering and managing cloud collaboration technology, primarily Zoom and MS Teams.
    • Experience working with conference room booking and IT ticketing systems.
    • Experience using Cisco TMS, Zoom Device Management.
    • CTS and/or other AV industry or technology certification.
    • Law firm experience.
    • Experience supporting day to day meeting and event audio/visual support in a corporate or professional services environment.
    • Experience managing large customer events in dedicated event spaces such as an Auditorium.
    • Experience with Adobe Premiere video editing suite.
    General Attributes:
    • Ability to work in a highly demanding, fast-paced, and evolving work environment.
    • Ability to work independently and with minimal supervision on assigned tasks to include resolving problems.
    • Ability to proactively work through responsibilities of team with minimal supervision.
    • Ability for flexibility to work outside of core hours when needed. As an office essential employee, this role generally is needed in the office during times when other roles may not be essential such as special events, breakfast or evening meetings, inclement weather, some holidays or weekends.
    • Ability to lift, transfer, and assemble computer and AV equipment, including monitors, which may weigh up to 40 pounds.
    • Excellent verbal and written communication to provide customer service in person, by email, chat, and phone with a high degree of professionalism and clarity.
    • Demonstrable technical understanding of conference room solutions, AV system routing, AV technologies, and troubleshooting AV and connectivity issues.
    • Demonstrable understanding and providing AV service through cloud-based collaboration solutions such as Zoom, MS Teams, and Webex.
    • Demonstrable working knowledge of personal computers, Microsoft Office Suite, and media presentation software (e.g., PowerPoint).
    • Demonstrable understanding of LAN, WAN, Wi-Fi, and network principles in the delivery of AV service.
    • Ability to operate and provide service using Windows, Apple, Crestron, BiAmp, Shure, and Cisco devices and products.
    • Ability to perform all functions related to audio/video media editing and duplication.
    Experience required:

    How many years of experience do you have in providing front line AV service to users in conference rooms and through cloud services (e.g., Zoom, MS Teams, Webex, etc.) or equivalent – 4 years

    Application deadline: N/A

    Company Bio: How to apply: #J-18808-Ljbffr
  • BPM Tech

    Systems Analyst

    2 days ago

    BPM Tech London, United Kingdom

    **Clinical Systems Analyst** · **Role**: Clinical Systems Analyst · **Location**:Remote · **Salary**: £25,000 to £30,000 · My client, a leading private healthcare provider are looking to recruit a Clinical Systems Analyst to help ensure Clinical IT services are delivered to maxim ...

  • eSolutions FZ

    System Analyst

    1 week ago

    eSolutions FZ London, United Kingdom

    System Analyst - Core Banking -SME Banking - Digital · Here at eMagine Solutions we are recruiting again within the digital banking space. · Working on behalf of our client who are one of the leading banks here in UAE.The bank are implementing a group wide digital transformation ...

  • Pearson

    Systems Analyst

    5 days ago

    Pearson London, United Kingdom

    We are the world's learning company, with over 20,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at a scale.We believe that whereve ...

  • Computappoint

    Systems Analyst

    1 week ago

    Computappoint London, United Kingdom

    **Systems Analyst | Permanent | Remote | Up to £60,947 | Saint Pauls | Central London** · An exciting opportunity to work with a reputable provider of integrated rail solutions. The client is looking for a highly motivated and passionate individual with strong interpersonal skill ...

  • Method Resourcing

    Retail Systems Analyst

    1 week ago

    Method Resourcing London, United Kingdom

    EPOS | POS | Analyst | Retail Systems Analyst | 3rd Line support | London | Hybrid | Retail | Windows | £48,000 · Are you a Systems Analyst with a strong understanding of Retail Systems? · Could you see yourself working with one of the most established retail brands across the gl ...

  • Lorien

    Business Systems Analyst

    1 week ago

    Lorien London, United Kingdom

    **Business Systems Analyst** · **Permanent - Up to £55,000 DOE** · **London/ Hybrid (2 days on-site, 3 remote)** · We are working with a fantastic London based Insurance provider who are looking to grow their IT team after an successful period by hiring a Business Systems Analyst ...

  • Understanding Recruitment

    Finance System Analyst

    1 week ago

    Understanding Recruitment London, United Kingdom

    **Finance System Analyst** · Start Date: ASAP · Duration: 6 months · Day Rate: £450 a day - Inside IR35 · Location: UK Remote · Finance System Analyst - We have a fantastic contract opportunity available. We are looking for a Finance System Analyst to join a team of 9 to automate ...

  • Deerfoot IT Resources Ltd

    BI Systems Analyst

    1 week ago

    Deerfoot IT Resources Ltd London, United Kingdom

    **Business Intelligence Systems Analyst** · **Up to £45k · London (Hybrid 2 days in office and 3 days remote)** · **FTC 6 Months (Maternity Leave Cover) - Possibility of extension** · A global publishing organisation are looking to recruit a Business Intelligence Systems Analyst ...

  • Page Personnel Public Sector & Not for profit

    Finance Systems Analyst

    1 week ago

    Page Personnel Public Sector & Not for profit London, United Kingdom

    The Finance Systems Analyst is a varied and challenging 6 month FTC. We want an individual who can proactively deal with the issues logged by finance system users. However, this is a starting point to provide improved system functionality. You will be joiningat an exciting time w ...

  • Hunter Selection

    Senior Systems Analyst

    3 days ago

    Hunter Selection London, United Kingdom

    Senior Systems Analyst - London (Hybrid) - £70k-£80k - Must have Lloyds market experience · I am seeking a Senior Systems Analyst with significan Lloyds Market experience, for a scale-up investment firm based in central London. They offer fantastic career progression as the firm ...

  • Opus Recruitment Solutions Ltd

    Finance System Analyst

    5 days ago

    Opus Recruitment Solutions Ltd London, United Kingdom

    **Finance System Analyst - 3 month contract - Outside IR35 - Remote · You will support ongoing programme or project deliverance's to ensure representation of finance systems interests for all post implementation phases of projects & deliverance's · This is a remote opportunity wh ...

  • Opus Recruitment Solutions Ltd

    Finance System Analyst

    5 days ago

    Opus Recruitment Solutions Ltd London, United Kingdom

    **Finance System Analyst - 3 month contract - Outside IR35 - £ per day - Remote · You will support ongoing programme or projects deliverable to ensure representation of finance systems interests for all post implementation phases of projects & deliverables · This is a remote oppo ...

  • Allen Lane

    System Support Analyst

    6 days ago

    Allen Lane London, United Kingdom

    Allen Lane are delighted to be supporting a London based University with their search of a System Support Analyst to join the team and maintain their Administrative IT systems including CRM and finance. This is a permanent position offering hybrid workingwith 2-3 days per week re ...

  • Alexander Lloyd

    Pensions Systems Analyst

    1 week ago

    Alexander Lloyd London, United Kingdom

    Alexander Lloyd are partnered with a very well established In-House Pension Plan based in London that are currently looking for an experienced Pension System Analyst on a permanent basis. · The working arrangement will be hybrid, likely 2 days per week in the office (depending on ...

  • Arthur

    Financial Systems Analyst

    1 week ago

    Arthur London, United Kingdom

    Financial Systems Analyst - Lloyd's syndicate, SQL server, ETL, financial reporting, · Job Purpose · My client is seeking a highly skilled individual to assist on a large technology change programme for a fast growing and innovative Lloyd's syndicate. · Responsibilities: Systems ...

  • Deerfoot IT Resources Ltd

    Business Systems Analyst

    2 days ago

    Deerfoot IT Resources Ltd London, United Kingdom

    **Business Systems Analyst · 6-Month Day Rate Contract - Inside IR35 · Pays up to £514.35pd (all-in figure paid to Umbrella company) · Hybrid Working, with bases in London, Southampton or Newcastle** · Do you have experience in business process and system analysis, and are you se ...

  • fdu

    Finance Systems Analyst

    1 week ago

    fdu London, United Kingdom

    We are recruiting a Finance Systems Analyst for an international professional services firm which has grown rapidly over the past five years. In the past 6- 9 months we have successfully built their Finance Systems and Finance Transformation Team, it isnow time to add a new hire ...

  • Harnham - Data & Analytics Recruitment

    Decision Systems Analyst

    3 days ago

    Harnham - Data & Analytics Recruitment London, United Kingdom

    **Decision Systems Analyst** · **London** · **Up to £55,000** · This is the chance to manage Strategy Implementation for a leading fintech lending business. Along with the technical skillset (they use AI-powered Provenir), you'll also need to enjoy thinking about the business and ...

  • Jameson Legal

    Finance Systems Analyst

    1 week ago

    Jameson Legal London, United Kingdom

    Finance Systems Analyst - London · - Supporting the firm's current business systems · - Assisting on the improvements, development and further integration of the firm's current practice management system and other financial related systems including: · - Analysis and requirements ...

  • Pearson

    Senior Systems Analyst

    5 days ago

    Pearson London, United Kingdom

    Pearson Marketing Cloud (PMC) is our Global Technology Platform that enables customers to access learning products and services through eCommerce and Digital Marketing journeys. We currently process more than 80% of global Pearson eCommerce revenue and serve50% of all Pearson web ...