Jobs

    1st Line Helpdesk Support - Manchester, United Kingdom - MRJ Recruitment

    MRJ Recruitment
    MRJ Recruitment Manchester, United Kingdom

    1 week ago

    Default job background
    Technology / Internet
    Description

    Tech Savvy & Customer Focused?

    We're looking for a passionate 1st Line Helpdesk Support Specialist adept at stakeholder management to join a growing IT services company leading the way in the Managed Service Provider field In this fast-paced role, you'll be the first point of contact for the brand's users, troubleshooting technical issues and ensuring their systems run smoothly.

    Location: Onsite in Manchester

    Salary: Up to £28k (DOE)

    This role is perfect for individuals who excel in communicating with both technical proficiency and a customer-centric approach, as your primary responsibility will be to ensure that those you speak to feel heard, understood, and valued from the onset. Do you think you've got what it takes?

    Here's what you'll be doing:

    • Be a tech hero Diagnose and resolve a wide range of user issues - from password resets to software glitches.
    • Communication is key Clearly explain technical concepts to users in a friendly and professional manner.
    • Problem solver Think on your feet and identify solutions that keep stakeholders happy with the knowhow to escalate issues to seniors when necessary
    • Team player Collaborate with colleagues and ensure a smooth & steady flow of information is passed around to all parties

    You'll be a great fit if you have:

    • A strong understanding of computers and common software applications.
    • Excellent communication and interpersonal skills - you can explain tech to anyone
    • A problem-solving mindset and a knack for finding solutions.
    • Proficiency in Microsoft Office Suite
    • The ability to work independently and as part of a team.
    • A positive attitude and a desire to learn and grow in the IT field.

    Ready to take the first step? Apply today



  • Roc Search Limited Manchester, United Kingdom

    Helpdesk Support Officer required to join a Government organisation. This is an immediate start this week and they are offering £130-£140 per day - Inside IR35. This role is on site and the shifts are either 8-4, 9-5, or 10-6. · **Duties and Responsibilities**: · - Some 1st line ...

  • MRJ Recruitment

    Helpdesk Support

    1 week ago


    MRJ Recruitment Stockton-on-Tees, County Durham, United Kingdom

    Tech Savvy & Customer Focused? · We're looking for a passionate 1st Line Helpdesk Support Specialist adept at stakeholder management to join a growing IT services company leading the way in the Managed Service Provider field In this fast-paced role, you'll be the first point of c ...

  • MRJ Recruitment

    Helpdesk Support

    1 week ago


    MRJ Recruitment Manchester, United Kingdom

    Tech Savvy & Customer Focused?We're looking for a passionate 1st Line Helpdesk Support Specialist adept at stakeholder management to join a growing IT services company leading the way in the Managed Service Provider field In this fast-paced role, you'll be the first point of cont ...


  • Netteam tX Ltd Greater Manchester, United Kingdom Full time

    Job Title: Tier 1 Support Specialist Location: Eccles, Greater Manchester · Job Type: Permanent, Full Time · Start Date: ASAP · An exciting opportunity has arisen to join us as an IT Support Specialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) o ...


  • MRJ Recruitment Manchester, United Kingdom

    Job Description Tech Savvy & Customer Focused? · We're looking for a passionate 1st Line Helpdesk Support Specialist adept at stakeholder management to join a growing IT services company leading the way in the Managed Service Provider field In this fast-paced role, you'll be the ...


  • MRJ Recruitment Manchester, United Kingdom

    Tech Savvy & Customer Focused?We're looking for a passionate 1st Line Helpdesk Support Specialist adept at stakeholder management to join a growing IT services company leading the way in the Managed Service Provider field In this fast-paced role, you'll be the first point of cont ...


  • MRJ Recruitment Manchester, United Kingdom Full time

    Tech Savvy & Customer Focused? · Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. · We're looking for a passionate 1st Line Helpdesk Support Specialist adept at stakeholder management to j ...


  • RX Plus Facilities Manchester, United Kingdom

    **Job Description: Helpdesk Planner/Scheduler**: · Are you looking for a temporary position in Manchester, Greater Manchester? Look no further than this exciting opportunity with Mitie Group Ltd at ATLAS BUSINESS PARK in Wythenshawe. As a Helpdesk Planner/Scheduler, you will play ...


  • Bridge of Hope Manchester, United Kingdom

    We are seeking for an **Contract Helpdesk Administrator **to join our team. · Here are the details of the position: · **Job title**:Contract Helpdesk Administrator · **Location**:Manchester · **Working Arrangement**: 9 AM - 5 PM · - Start Date**: ASAP**: · - Payrate**:£26 -£27k p ...

  • e2open

    Helpdesk Specialist

    6 days ago


    e2open Manchester, United Kingdom

    **HELPDESK SPECIALIST** · **POSITION OVERVIEW** · The Helpdesk Specialist reports to the Manager / Leads of IT and is directly responsible for supporting the Windows and Cloud infrastructure. This position interacts directly with all IT functional areas (e.g., Helpdesk/Desktop Su ...


  • mydentist Manchester, United Kingdom

    **Facilities Helpdesk Coordinator** · - ** A full-time and permanent role**: · - **To be based in our Support Centre in Kearsley (M26 1GG) with free parking and canteen facilities on-site**: · - **Supporting a busy team within our Facilities and Property department with lots of d ...


  • Mitie Manchester, United Kingdom

    We are looking for a Helpdesk Operator to join our team. · You should be capable of delivering high levels of service, always remain professional and ensure Mitie's policies, processes and procedures are followed. As a Helpdesk Operator you would be responsible for managing the f ...


  • Mitie Manchester, United Kingdom

    Salary £22,672 · - Hours: 40 Hours per week · - Location: Atlas Business Park - Manchester - Wythenshawe - Pacific House · - Contract type: Full Time · We are looking for a Helpdesk Advisor to join our team. · You should be capable of delivering high levels of service, always rem ...

  • Mitie

    Helpdesk Advisor

    4 days ago


    Mitie Manchester, United Kingdom

    **Job Overview** · Salary £22,672 · Hours: 40 Hours per week · Contract type: Full Time · Location: Atlas Business Park - Manchester - Wythenshawe - Pacific House · We are looking for a Helpdesk Advisor to join our team. · You should be capable of delivering high levels of servic ...


  • Macrium Software Inc Manchester, United Kingdom

    Macrium Software protects the most valuable asset in the world - data. We're laser-focused on providing the most reliable and effective data backup and recovery solutions possible. We're dedicated to creating dependable software, providing quality service, and maintaining superio ...


  • Sure Maintenance Manchester, United Kingdom

    Sure Maintenance Ltd, part of the Sureserve Group, is one of the UK's leading specialists in Heating Repairs, Maintenance and Installations. They are looking to recruit conscientious and enthusiastic Helpdesk Administrators to join their existing team looking after their social h ...


  • Bridge of Hope Manchester, United Kingdom

    We are seeking for an **Facilities Administrator **to join our team. · Here are the details of the position: · **Job title**:Facilities Administrator · **Location**:Manchester · **Working Arrangement**: 10 AM - 2 PM · - Start Date**: ASAP**: · - Payrate**:£11ph PAYE or £14.95 umb ...


  • Sure Maintenance Manchester, United Kingdom

    Sure Maintenance Ltd, part of the Sureserve Group, is one of the UK's leading specialists in Heating Repairs, Maintenance and Installations. They are looking to recruit conscientious and enthusiastic Helpdesk Administrators to join their existing team looking after their social h ...


  • Mitie Manchester, United Kingdom

    **Job description**: · - Lead the BSOC and TSOC operations in line with the strategy and direction of the Mitie helpdesk teams · - Deliver an industry-leading customer service experience for our customers · - Be accountable and responsible for the delivery and performance of the ...

  • Fawkes & Reece

    Contract Support

    1 week ago


    Fawkes & Reece Manchester, United Kingdom

    **Location**: Manchester · **Salary**: £29K- £30K per Year · **Contract**: Permanent · **Type**: Full Time · **Reference**: AW - CS_ · **Posted**: November 20, 2023 · Contract Support · Based in Manchester · Temp to Perm · £30,000 · Fawkes and Reece are currently recruiting for ...