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    Service Operation Team Manager - Swindon, United Kingdom - Sanctuary Personnel Ltd

    Sanctuary Personnel Ltd
    Sanctuary Personnel Ltd Swindon, United Kingdom

    3 weeks ago

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    Description

    Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Community Led Support Team to work full time based in Swindon.

    The salary for this permanent Head of Service job is up to £73,416 per annum

    You will ensure that your service areas are delivering safe and effective services as described within relevant statutory duties.

    The aim is the delivery of a high quality, effective and efficient services for Swindon residents, delivered within the required outcomes of the Council's plan.

    You will represent your service areas at the Quality and Assurance Board, preparing and presenting detailed performance reports that ensure the voice if the person using our service is heard and valued.

    Learning from Quality Assurance, complaints and Safeguarding Adult Reviews, inform your effective service improvement plans.

    You will lead on several continuous improvement deliverables across the service, and ensure delivery of agreed saving and cost reduction plans.

    You will provide specialist advice and input to the development and delivery of policy, strategy, and inspection activity, working with other specialist areas to ensure a corporate and collaborative approach.

    You will solve problems and manage complex strategy development, taking the most complex decision, applying greatest discretion and judgement in relation to the policy guidelines.

    You will ensure effective stake holder management, developing, managing and supporting external partnerships/relations, and working with key internal stakeholders to ensure a responsive and proactive delivery of the service that delivers the Council's outcomes and meets the needs of the people we serve.

    You will work in collaboration with operational managers to agree strategy, direction of travel, service outcomes and performance management, ensuring practice is strength based and person centred.

    You will oversee the planned audit activity in your service areas in line with the Adult performance framework and governance, working with your peers to improve care and support where it does not yet meet the standard of quality that people should experience.

    You will maintain and update the knowledge of the service throughout the organisation including the updating of policy and practice, developing best practice and contributing to continuous improvement in service delivery.

    Requirements of this Head of Service job:
    Continual professional development.

    This Head of Service is advertised by Zehnn Young; As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role.

    This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two-time finalist for the same award.

    Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).


    With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process.


    If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity.

    With this information, we will provide appropriate support to you throughout the process and into your work placement.
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