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Dudley

    Personal Banker - Dudley, West Midlands, United Kingdom - NatWest

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    Description

    Job Description:

    As the first point of contact in our branches, customers will be at the very heart of your role, so you'll be committed to providing outstanding service in every interaction.

    You'll work with high levels of accuracy as you provide each customer with a seamless and positive experience.
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    Job Responsibilities:
    Completing general banking requests such as payments, balance enquires and transfers
    Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
    Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience
    Helping customers to understand the different ways they can bank with us and the range of services we can offer


    Job Requirements:
    The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
    Strong interpersonal skills and the ability to work well as part of a team
    A passion for customer service and strong attention to detail
    The commitment to develop new skills and responsibilities


    Job Details:

    Company:
    NatWest


    Vacancy Type:
    Full Time

    Job Location:
    Dudley, England, United Kingdom


    Application Deadline:
    N/A

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