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Head of Technical Services and Assets - Plymouth, Devon, United Kingdom - University Hospitals Plymouth NHS Trust
Description
Are you a seasoned leader with a passion for driving excellence? We are seeking a dynamic individual to lead our Technical Services department, a pivotal leadership role within our organisation.
As the Head of Technical Services, you will spearhead our strategic initiatives, guiding a talented team towards innovative solutions and unparalleled performance.
Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.*Livewell Southwest Harbour Drug & Alcohol Services Southwest Medical Defence Group.
The role will have autonomy to lead and manage the development and delivery of local IT Infrastructure strategies, programmes, and services.
The post holder will also contribute to local, regional, and national strategies, programmes, and service management, taking a leading role where appropriate.
Present to senior groups as required to ensure D& I issues maintain a high profile, including the presentation of highly complex, sensitive, or contentious information when significant barriers to acceptance exist.
Provide professional leadership for the wider Informatics community within the Trust and for all aspects of D& I throughout the organisation.
Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care.
The Trust has great opportunities for career development in a highly progressive working environment. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles.
We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.The post holder will be responsible for the management and performance of the D& I Technical services including End User Compute, Networks and Systems Infrastructure services.
The post holder will be expected to work with Senior Managers across D& I, the Trust and the wider Devon ICS.
Provide effective management of the teams within the Technical Services function, ensuring a reliable, resilient and high performing infrastructure.
Ensure effective IT service management and supplier management.Provide assurance that D& I services are secure and compliant with relevant legislation.
Support organisational change, innovation, and excellence.
Support the Trusts long and short-term strategic intentions by developing the infrastructure and capacity.
Provide expertise of best practice methodologies, regulatory requirements, policy imperatives, innovation, and technological developments.
Manage key risks.
Ensure good financial management (revenue and capital), including service recharging where appropriate, contract management, asset management and budget management.
Act as the Senior Responsible Officer for various infrastructure projects that will support the Digital Programme Board.For further details, please see the attached JD
Demonstrable experience & expertise in D& I management and staff management
Highly developed specialist proven knowledge, underpinned by theory and demonstrable experience of supporting and management within a relative technical discipline and environment or other enterprise scale IT infrastructures.
Proven knowledge of financial and business analysis techniques with sound financial understanding.Demonstrable experience of monitoring budgets and business planning processes
Demonstrable experience in managing multiple projects.
Proven knowledge of Service Management and Service Delivery principles, specifically demonstrable experience of working in an ITIL complaint organisation and working with an ITIL complaint operating model
Demonstrable experience of managing and reporting on risks.
Demonstrable experience of managing large IT procurements, including contract negotiation and supplier management.
Networking:
being able to work within the Trusts, with other NHS Trusts, national forums and technology specific groups
Educated to master's level or equivalent demonstrable experience of working at a senior level in specialist area
Extensive proven knowledge of specialist areas, acquired through post graduate diploma or equivalent demonstrable experience or training plus further specialist proven knowledge or demonstrable experience to master's level equivalent
Management qualification or significant relevant demonstrable experience
Project management qualification (e.g., ITIL certification
Health Service related management qualification or equivalent demonstrable experience
Demonstrable experience of managing and motivating a team and reviewing performance of the individuals
An expert in their field. Analyses, interprets and resolves highly complex D& I problems where there is no precedent and where other leading opinions may conflict
Works autonomously, guided by their interpretation of national policy and regulations.
Strong interpersonal, time management, negotiation and influencing skills with relevant stakeholders (i.e., Numerate and with demonstrable experience of interpretative reporting and demonstrable experience of statistical analysis.
Flexibility and a creative approach to designing complex enterprise computer and voice systems and networks
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