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    Head of Education and Training - London, United Kingdom - SonarSource

    SonarSource
    SonarSource London, United Kingdom

    2 weeks ago

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    Description

    At Sonar, we're a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically.

    We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, France, the UK, Singapore, and Germany.

    With our roots deep in the open source community, we're all about the mission:
    provide solutions that deliver Clean Code.

    Sonar is seeking a dynamic and experienced Head of Global Learning & Education to drive our global learning and education strategy and execution.

    This role will lead our content design and development team focused on customer and partner-centric training programs and assets. Devise a strategic plan and vision for the creation of compelling, best-in-class customer and partner training initiatives that aim to create lifelong customer relationships
    Lead a content development production house comprised of instructional designers, content developers, and graphic designers to produce high-quality, engaging content aligned with SonarSource's brand and messaging for Sonar customers and partners
    Design and deliver training programs, workshops, and certification pathways and learning journeys for customers, partners, and internal CS teams to ensure they are proficient in using Sonar products and are equipped to address code quality and security challenges effectively
    Collaborate with product management, engineering, customer success, and marketing teams to identify global content needs and priorities based on market trends, customer feedback, and business objectives
    Provide Sonar with both a long-form and rapid development content engine, capable of producing strategic programs for internal and external audiences, and quick turn enablement assets to address and solve immediate needs

    Measure and analyze the effectiveness of education initiatives, activities, content, and training programs, and continuously refine strategies to optimize impact.

    Excellent leadership and people management skills with experience in building and motivating high-performing teams
    Strong understanding of developer tools, software development lifecycle, and technical concepts
    Proven track record of success in building and leading learning and education functions in a B2B SaaS or developer tools company with a focus on End Customers
    Significant past experience running a content design and development production environment capable of end to end services
    Experience with tools and platforms for content creation and delivery (e.g., Strategic and creative thinker who can develop and execute innovative learning strategies that drive customer adoption, retention, and growth
    Experience leveraging data to drive insights and decision-making
    Expertise in adult learning theory, instructional design best practices, and evaluation models and frameworks
    Bachelor's degree in Computer Science, engineering, or related technical field; MBA or equivalent experience preferred.
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