Customer Service Advisor - St Neots, Cambridgeshire, United Kingdom - Advancing People

Advancing People St Neots, Cambridgeshire, United Kingdom

3 weeks ago

£23,500

Description

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis.

As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

Receive incoming calls
Deliver high quality customer service
Assist with new customer's enquiries
Process orders received via the telephone, fax, e-mail or internet
Be proactive in the area of Customer retention

Person Specification:

Fluent in German & English
Strong customer focus and professional approach
Excellent communication skills, both oral and written
Ability to work effectively as part of a team
Good computer skills
Positive "can do" attitude

This is a full time permanent position offering an annual salary of £23,500 + attractive company benefits

This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month.

Apply now

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

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