Jobs
>
London

    Service Delivery Manager - London, United Kingdom - Wanstor

    Wanstor
    Wanstor London, United Kingdom

    3 weeks ago

    Default job background
    Other
    Description
    Are you looking for a rewarding and challenging role in the IT sector? Are you energetic and always looking for ways to innovate and improve the services you deliver? Do you love working with customers in the hospitality sector and helping them to achieve their goals? Do you enjoy leading and working with a team of talented and passionate IT professionals? If you answered yes to these questions, then you might be the perfect fit for our Service Delivery Manager role

    As a Service Delivery Manager, you will be the dedicated and main point of contact for one of our largest clients, responsible for the delivery of our holistic managed services from Service Desk to Infrastructure operations through to Point of Sale and New Site Openings. You will work with a strong team of passionate IT professionals and our ambitious and supportive client team to maximise the impact of the services we deliver.

    Key Responsibilities

    You will be responsible for:
    • Communication service performance, problems, and escalations in the context of impact to the business
    • Ensuring that service delivery processes are efficient, effective and compliant with best practices,
    • Leading and motivating a team of service delivery and project staff and providing them with guidance and support,
    • Monitoring and reporting on service delivery performance, quality and risks, and
    • Identifying and implementing service delivery improvements and innovations,

    Skills, Knowledge and Expertise

    To be successful in this role, you will need:
    • Proven experience as a Service Delivery Manager or a similar role in the IT sector
    • Excellent knowledge of IT service management frameworks and best practices, such as ITIL
    • Strong customer service and communication skills, both verbal and written
    • Ability to manage multiple tasks and prioritise effectively
    • Ability to work under pressure and handle complex situations
    • Ability to lead and inspire a team of diverse professionals
    • A relevant degree or certification in IT or related field

    Benefits

    Wanstor is a sociable organisation and want to make sure everyone feels part of the team. Below are some of the perks we offer you:
    • 24 days annual leave, rising by 1 day each year to a maximum of 28 days + Bank Holidays
    • We have regular lunch and learns from staff and external speakers
    • We offer everyone 5 days a year to learn something new
    • We provide 2 days to volunteer
    • We are a friendly team and have several team events throughout the year organised by our social team
    • We have a lovely office based in Borough, hosting a great coffee machine and a rooftop terrace
    • Vitality health, to make sure you are at your best


    Wanstor is an award-winning IT Solutions Company celebrating its 22nd year in business. The company has grown year on year and now has a team of over 240 staff. With IT Support Offices in central London and regional field-based IT Support, we are well placed to meet our customers' needs for a quick response. We provide a range of hosted and deployed services for customers small and large. Our hosted solutions include hosted Email (Hosted Exchange), Hosted online back-up, Hosted Desktop, and Hosted Network Monitoring. Wanstor provides a full support service which includes a 24-hour helpdesk, network monitoring and on-site support.

    Wanstor's clients provide a wide variety of fascinating opportunities for motivated technical staff. We employ service-oriented technical experts to work within our service team delivering a variety of hosted and deployed solutions. We are a growing company with dedicated teams managing networks, storage and colocation. Our customers are some of the biggest brand names in the UK, and our consultants are some of the most skilled networking experts in the country. As a service-centric organisation, we see people as our best competitive advantage as we strive to provide unsurpassed service to our customers. We expect a lot but at the same time are extremely supportive as we look to help realise each person's potential in building a successful career with Wanstor.
    Core Values
    We align ourselves to a core set of values & behaviours:
    • Customer Advocates: Put customers at the heart of what you do, to consider their needs with every decision you make
    • Proactive: Leave things better than you found them. Drive change, don't just talk about it.
    • Growth Mind-set: Learn on reflection, embrace change, and seek to continuously improve. Take opportunities to share knowledge with others
    • Trust: Do what is right, not what is easy. Instil confidence through proactive communication.
    • Winning Teams: Don't settle for average, inspire others with your ambition and enthusiasm.
  • Steria Recruitment

    Delivery Manager

    2 weeks ago

    Steria Recruitment London, United Kingdom

    ** CALLING ALL DELIVERY MANAGERS ** · (Contract) · (Inside IR35) · I am working with a client who are looking to bring on Delivery Manager with a keen eye for detecting problems. · Our client is built up of numerous interlinked teams who submit reports, if arises in one of the te ...

  • Understanding Recruitment

    IT Delivery Manager

    3 weeks ago

    Understanding Recruitment London, United Kingdom

    **IT Delivery Manager** · An exciting opportunity has arisen for an IT Delivery Manager to join an amazing charity and assist the delivery of their technology services. The IT Delivery Manager will be expected to go to the Vauxhall, London offices once a week. As the IT DeliveryM ...

  • Michael Bailey Associates

    Delivery Manager

    2 weeks ago

    Michael Bailey Associates London, United Kingdom

    **DELIVERY MANAGER URGENTLY REQUIRED FOR 6 MONTH PUBLIC SECTOR CONTRACT** · **SC CLEARANCE REQUIRED** · **FULLY REMOTE WORKING ARRANGEMENT** · **EXCELLENT DAY RATE** · As a Senior Technology Delivery Manager, you will be responsible for delivering products within agreed timescale ...

  • Venn Group

    Delivery Manager

    2 weeks ago

    Venn Group London, United Kingdom

    **Contract opportunity** · **Delivery Manager** · We are currently working with a fantastic organisation in London who are recruiting for a Delivery Manager to have oversight of numerous IT projects that are currently underway and to lead the Product team through their backlog. · ...

  • Jefferson Frank

    Delivery Manager

    1 week ago

    Jefferson Frank London, United Kingdom

    One of my clients within the public sector space are currently hiring for a Senior Delivery Manager with SC and NPPV3 Clearance to join the team and lead the delivery of a central government cloud platform. · 6 Month Contract - Remote/Occasional travel to London - 2 Stage IV - Ou ...

  • Trust Payments

    Delivery Manager

    3 weeks ago

    Trust Payments London, United Kingdom

    Trust Payments have an exciting opportunity for a **Delivery Manager** to join their team. · Location: London · **Salary**: Competitive + Benefits · **About Us**: · Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology an ...

  • Experis LTD

    Delivery Manager

    3 weeks ago

    Experis LTD London, United Kingdom

    **Delivery Manager / Delivery Lead (GDS) - SC Cleared** · We are on the lookout for a Delivery Manager to work in the Digital Development Team for a Government Department. · You'll be leading numerous software teams to ensure the delivery of products and services. Working in an a ...

  • City of Westminster

    Delivery Manager

    2 weeks ago

    City of Westminster London, United Kingdom

    _Are you an ambitious Project or Delivery Manager looking for a new challenge?_ · At **Westminster City Council** the diverse needs of our residents are at the heart of our ambitions for delivering high-quality services and improving the city. Starting with this focus on need, we ...

  • Nigel Frank International

    Delivery Manager

    2 weeks ago

    Nigel Frank International London, United Kingdom

    **Delivery Manager** · **Fully remote** · This is your chance to work with a global cloud-based management company, with a system that connects businesses data together allowing them to make efficient decisions. They have a worldwide presence, recently acquiring a $15 million fun ...

  • Pontoon

    Delivery Manager

    3 weeks ago

    Pontoon London, United Kingdom

    **Job Title: Delivery Manager** · **Duration: 6 months, extensions likely** · **Location: WHF / London** · **Salary: Competitive** · We are happy to be recruiting for one of our high-profile banking clients based in London. They are currently looking for a Delivery Manager who wi ...

  • eFinancialCareers

    Delivery Manager

    3 weeks ago

    eFinancialCareers London, United Kingdom

    **Delivery Manager** · **Tasks**: · - Project Management experience in a fast-paced matrix organisation · - Work in a structured way at pace, employing relevant Business Change and Project Management methodologies · - Shape and own project plans and project management systems, ma ...

  • Lynx Recruitment Ltd

    Delivery Manager

    1 week ago

    Lynx Recruitment Ltd London, United Kingdom

    **Delivery Manager - London · - £70,000 - £80,000** · A Delivery Manager is required by an award-winning technology consultancy based in London paying up to £80,000 depending on experience. My client has a strong focus on Data Migrations and due to continued growth are now lookin ...

  • Careers In Group

    Delivery Manager

    12 hours ago

    Careers In Group London, United Kingdom

    This well-funded, high-growth start-up is on a mission to help companies understand their impact on the environment and collaborate with them to reduce this impact through a hybrid approach of innovative and sophisticated software solutions and world classsustainability expertise ...

  • Climate17

    Delivery Manager

    3 days ago

    Climate17 London, United Kingdom

    Our client is a listed, global sustainability solutions provider to customers across Australia, New Zealand, and the UK. Their aim is to make it easy for companies to measure, reduce and ultimately eliminate their carbon emissions. They do this via theirbespoke software platforms ...

  • FIND

    Delivery Manager

    4 days ago

    FIND London, United Kingdom

    FIND are a specialist recruitment company, servicing the Skills, Learning & Apprenticeship market. · We're currently recruiting for an Operations Manager for Leadership & Management apprenticeship programs. · **Location**: Home based with regular travel · **Salary**: £40-45k + Ca ...

  • Nigel Frank International

    Service Delivery Manager

    1 week ago

    Nigel Frank International London, United Kingdom

    **Service Delivery Manager - SC CLEARED - Inside IR35 - £600 - REMOTE WORKING** · A Service Delivery Manager is required to take ownership for the successful delivery of a complex and wide-ranging service contract, or a portfolio of contracts. · Your future duties and responsibil ...

  • Harnham

    Technical Delivery Manager

    2 weeks ago

    Harnham London, United Kingdom

    **TECHNICAL DELIVERY MANAGER** · **LONDON** · **£80,000-£100,000 + BENEFITS** · **THE COMPANY** · This leading data consultancy is looking for a Technical Delivery Manager to lead a team of technical consultants and be client-facing. You will work on some of their biggest clients ...

  • Jefferson Frank

    Sc Delivery Manager

    1 week ago

    Jefferson Frank London, United Kingdom

    **SC Delivery Lead | Inside Ir35 | Remote/Occasional Travel to London/Leeds | 12 Months** · We are looking for a Delivery Lead to join a consultancy to ensure effective and efficient delivery of technology and services for their public sector client. · **MUST**have an active and ...

  • Reed Property & Construction

    Development Delivery Manager

    3 weeks ago

    Reed Property & Construction London, United Kingdom

    We are currently recruiting on behalf of a well-established Housing provider in the Southeast for an experienced Delivery Manager on a temporary contract for 6 months. This will be a home base role and covering sites from Lincolnshire down to Norwich. · You will deliver multiple ...

  • Experis LTD

    Programme Delivery Manager

    2 weeks ago

    Experis LTD London, United Kingdom

    Job Posting Title**:Feature Delivery Lead - (Capital Market, FX, Equity)** · Location**:Canada Square, London (travel to office is required)** · **Inside IR35 via Umbrella** · Contract Duration**:5 - 6 months minimum** · **Overview**: · The role of "Feature Delivery Lead" is a sp ...