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    Baggage Facilities Agent - London, United Kingdom - American Airlines

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    Description
    Baggage Agent Service, United Kingdom LHR Press Tab to Move to Skip to Content Link View Profile Need Accommodation Assistance? Need General Assistance?

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    Baggage Agent Service, United Kingdom LHR
    Posting Start Date: 5/22/24 Location: London Heathrow Apt (LHR-TRML)


    Requisition ID:
    71202

    Please make sure that you have the legal right to work and live in the U.K. The possession of an U.S. or E.U. passport does not qualify for a work permit in the U.K.
    30 weekly hours; working a 5 and 2 fixed roster
    Job Description Intro

    Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you.

    As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

    Feel free to enrich both your personal and work life and hop on board
    Why you'll love this job
    You will be responsible for the reconciliation, loading and unloading of customer baggage in a state-of-the-art baggage facility. The role also entails the safe transportation of customers' baggage to and from the aircraft parking area.

    There is an expectation that you will have a general understanding of working in an airside and security restricted zone and at all times they will behave in a responsible manner in a busy, complicated and at times a noisy working environment.

    On a day-to-day basis, you will take instruction from the baggage Crew Chiefs. The position is shift work based, including weekends and Bank Holidays.
    What you'll do

    Provide a consistently high quality baggage handling service
    Use a hand held security device to reconcile and load baggage into containers may be required
    Use a hand held device to re-flight baggage
    Drive specialized equipment to transport the baggage containers to and from the aircraft
    Work closely with and take instructions from the Baggage Crew Chiefs responsible for that work area
    Conduct any relevant administrative duties
    Represent American Airlines by adhering to the uniform standards and by adopting a customer focused approach at all times
    Promote any and all American Airlines products and services to our customers
    Complete all compulsory training by given deadlines (e.g. SAI and DG)
    Promote safe working practices all times
    Carry out any other reasonable duties consistent with the post
    All you'll need for success
    Minimum Qualifications- Education & Prior Job Experience
    Be physically fit and able to walk long distances over the course of a regular shift
    Be able to continually lifting baggage weighing up to 23kg over the course of a regular shift
    For baggage weighing over 32kg, you will work as a team to lift it safely
    Be able to work as part of a small team
    Be able to work effectively with minimum supervision
    Be willing to work in a shift environment (including weekends and Bank Holidays)
    Be wiling to work a 5 and 2 fixed roster
    Have the ability to communicate both written and verbally to a high standard
    Hold a valid UK/EU driving license and be willing and able to pass the HAL driving test
    Have a well groomed appearance & adhere to the uniform standards at all times
    Be reliable and punctual
    Comply with all American Airlines policies and procedures
    Be able to obtain a valid Heathrow airside security pass
    Hold a valid BAA airside pass, or have the ability to hold one
    Completed GSAT & BSAT training
    Be willing and able to successfully complete all relevant training
    Preferred Qualifications- Education & Prior Job Experience
    Previous experience of working for an airline
    Basic computer skills (Word, Excel, PowerPoint, Outlook)
    Feel free to be yourself at American

    From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines.

    Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

    Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American


    Requisition ID:
    71202

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    EEO - Affirmative Action Policy
    Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated.

    We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

    We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history. 2019 American Airlines.
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