Service Advisor - Lancaster, United Kingdom - The Solution Auto

The Solution Auto Lancaster, United Kingdom

2 weeks ago

Full time

Description

Vacancy

Service AdvisorOur client, a well established motor trade employer with a great reputation, is looking to recruit an experienced Service Advisor to join the teamAs a Service Advisor, you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary.

Dealing with customers' requirements for service and repair work in an efficient and courteous manner.

To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.

Deliver exceptional levels of customer service.

You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager.

Must have experience in the role, ideally within a franchised dealership but not essential.

Further training and development with HUGE career prospectsDo you have exceptional customer skills or experience in a customer service advisor role?Our client can offer excellent working facilities with a competitive salary, together with a host of other employee benefits including:
Uncapped bonusHolidays that increase with Length of Service, and your birthday off work.
Life and Health benefitsPensionCycle SchemesStaff Discounts.
Optional ongoing Training and Development Programme available.

Working hours:
Monday to Friday - 8.30am to 5.30pmSat - 8:30am - 12:30pm (Rota 1 in 2)

Salary:
£27k basic£34k+ OTE (Uncapped and people earning much more)Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999

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