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Life & Protection Sales Consultant - Cardiff, United Kingdom - ActiveQuote
Description
Job descriptionJob Outline:
ActiveQuote Ltd operates an online price comparison website for Health Insurance, Income protection, Critical Insurance and Life Insurance products for individuals and families.
Working with partners including MoneySupermarket, GoCompare and MoneySavinExpert as well as attracting our own direct customers, we provide an on-line and telephone service for consumers allowing them to tailor quotes, shortlist policies and buy the best and most cost effective levels of cover for them.
Our customers are at the heart of everything we do and we do not cold call or operate a "hard-sell" business and we pride ourselves on being a pleasure to do business with.
Due to natural expansion and internal opportunities, we are looking to grow our Sales Function.Job Scope:
As an ActiveQuote Sales Consultant, you will form part of the Protection department and will be responsible for helping customers to find the right Life Insurance, Income Protection and Unemployment Cover to meet their individual and family needs.
You will be expected to offer outstanding customer service through your expertise and knowledge of the marketplace and offer a unique advised recommendation that best fits your customer's needs.
The role requires individuals that are self-motivated, used to achieving challenging targets and managing customer expectations throughout the lifetime of their policy.
Responsibilities and Duties:
Demonstrating exceptional sales ability, building relationships and rapport whilst carrying out detailed fact finds to uncover customers' demands and needsEffectively matching customers' demands and needs to the best policies available, and fully explaining to individual customers how the recommended policies would benefit them within their specific circumstancesLiaise with our insurer partners to determine best industry policies and practices and handle customer complaints and cancellations effectivelyHaving a high regard for compliance and treating customers fairly within an FCA regulated business and adhering to all legislation and regulatory guidelinesKeep abreast of changes to industry regulations and underwriting criteria of our insurance partnersWorking as efficiently as possible to ensure all outstanding tasks are completed on time each daySupport colleagues and the management team to ensure the best possible outcome for ActiveQuote and our clientsDeliver a high level of communication both via telephone and e-mail by ensuring spelling, grammar and punctuation are perfect.
Manage your customer call backs to make sure all customer call backs are made on time and at a time and date agreed with the customer.
To constantly display and encourage ActiveQuote company values of INTEGRITY, UNITY, INNOVATION and PASSIONSkills and EducationEssentialMinimum of 5 GCSEs including Math's and English at grade C or aboveExcellent communication skills both verbally and written towards all our customers and insurersA dedication to being reliable, honest and passionate about our customersExcellent organisational skills and capable of multi-tasking to meet tight deadlinesStrong self-motivationAbility to contribute to a positive, working environment with a good team spirit and strong work ethicPrevious experience working in Income Protection SalesPrevious experience of working within a competitive, customer focused or proactive sales roleA proven track record in achieving sales targets and goalsAble to work 37.5hrs per week on a flexible basis.
DesirableCII or IFS Qualifications or willingness to work towards1-year previous experience minimum within an FCA or regulated sales environmentHistory of self-developmentExperience of working to defined KPI'sWhat we're offeringCompetitive basic salary £26,000 dependent on experience + discretionary bonus scheme.
Uncapped commission (OTE £60,000-£80,000)30 days holiday per year (inclusive of bank holidays)Full ongoing training will be providedGood location with excellent transport linksA hardworking but fun and lively atmosphere with opportunities to develop within the businessBenefits and Perks:
Bupa Health Insurance – full coverIncome Protection coverPension PlanExtra day off for your birthdayEnhanced maternity and paternity packageOpportunities for career developmentEmployee recognition schemeA hard working but fun and lively atmosphere with opportunities to develop within the business.
Normal business hours are between 9am - 8pm Mon-Thurs, 9am – 5.30pm Friday, 10am - 2pm SatAs we are regulated by the FCA we are unable to take applications from anyone with a history of bankruptcy, IVAs or CCJs.
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