- GCSEs at grade C or equivalent (or 4-9), including English and Maths.
- Training in administration/clerical duties at NVQ level or above.
- NVQ Level 2/3 in Customer Services or Health Care or related discipline.
- Higher qualifications in Business/Primary Care Management.
- Any other relevant qualification such as ILM, CMI etc.
- Experience working with the public.
- Experience at dealing with complaints from customers/patients.
- Driving or delivering change within a business.
- Experience working in a healthcare setting.
- Experience of working in Primary Care.
- Some leadership experience (worked in and managed a team).
- Health and Safety Management.
-
Site Manager
3 weeks ago
Brandon James Ltd Enfield Town, United KingdomA Main contractor with a portfolio of Retrofits, Student Accommodation and Social/Affordable housing are looking for a Site Manager to join their North London based team. · **The Site Manager's role** · The Site Manager will be expected to lead a carbon retrofit scheme in North L ...
-
Site Manager
3 weeks ago
Velocity Recruitment Haringey, United Kingdom**Site Manager** · **The Company** · This Site Managers role is with one of the UK's leading main contractors. Operating primarily in the new build residential sector with projects ranging in value from £10 - £200m. Typical project types span most private and public sector works ...
-
Site/project Manager
3 weeks ago
Response Personnel Enfield, United KingdomWe are currently recruiting for an exciting permanent role with a growing construction company within the clean water industry. · As a Site/Project Manager, you will manage water related construction projects from site set up to handover, safely delivering works, completion withi ...
-
Site Manager Fra
3 weeks ago
Build Recruitment Enfield Town, United Kingdom**Site Manager - FRA works** · **The Company**: · My client, a leading national property services contractor who are part of a larger construction group are on the lookout for a supervisor to join the growing team. You will be an integral part of the team to continue the success ...
-
School Site Manager
1 week ago
Career Legal Ltd Enfield, United Kingdom Full timeThis role will be working on a 41-hour shift on a 52 week a year contract, with 25 days holiday. · This is an excellent opportunity to join a friendly, dynamic Ofsted rated 'good' school where all can thrive and staff are highly valued. We are seeking to appoint an enthusiastic a ...
-
Site Manager
3 weeks ago
Hunter Mason Consulting Waltham Abbey, United Kingdom Full timeWe are seeking to employ professionals within this specialised industry, to carry out duties on a varying size of projects. · SITE MANAGER ROOFING & CLADDING – · • Oversee the day to day running of various site · • Control and implement health and safety on site · • Manage quali ...
-
Site Manager
3 weeks ago
Premises Recruitment Ltd Barnet, United KingdomSite Manager / Site Supervisor - Refurbishment · Heritage and Commercial · c. £38-40k + van · My client is a family owned main contractor. · They have been established for almost a Century and have a solid financial base. · They are now experiencing an exciting period of growth. ...
-
Site Manager
1 week ago
Humres Technical Recruitment Ltd Woodford Green, United Kingdom**The Role** · We are at a pivotal time within AMR, and we are growing at a rapid rate with many projects across the UK. We are looking for a experienced Facades Manager to join our team and be able to manage and oversee projects, subcontractors and teams. · **Operational respons ...
-
Site Manager
2 weeks ago
Martyn Gerrard Finchley, United Kingdom**About the Company**: · The Greyclyde / Abbeytown Group is a family-owned development / Investment group, that has been operating for over 50 years and delivers on multiple residential projects each year, these include both new builds sites and upward extensions, as well as reno ...
-
Site Manager
2 weeks ago
Pembrook Resourcing Finchley, United Kingdom**Site Manager** · **Pembrook Resourcing are currently looking for a Site Manager to join one of our clients, A well renowned business in the area** · **Essential Requirements.** · NVQ to appropriate level. Valid CSCS card at appropriate skill level. First Aid training. GCSE's Ho ...
-
Site Manager
3 weeks ago
Premises Recruitment Ltd Chigwell, United Kingdom FreelanceSite Manager - 100m Main Contractor · £50m+ Prime Residential New Build project in Chigwell. · The Company · My client, a £100m turnover main contractor, is looking to appoint a Project Manager. · They are a privately owned business and have achieved impressive growth, year on ye ...
-
Site Manager
3 weeks ago
Mears Islington, United KingdomAnnual salary: up to £38,000.00 · **Site Manager** · London- Islington · **Full Time, Permanent Up to £38,000 per annum**, plus, company van & fuel card. · "Are you looking to make a positive difference to a community? Is working for an organisation that can provide you with fan ...
-
Site Manager
2 weeks ago
Danny Sullivan Group Ltd Borehamwood, United KingdomSite Manager – Substations · Due to sustained and continued growth, our client is recruiting Site Managers to work on Electrical and Civils contracts in the South of England and Northwest London. The scope of work incorporates Substation Build and Refurbishment, Cabling and Over ...
-
Site Manager
2 days ago
Ernest Gordon Recruitment Ilford, United KingdomSite Manager (Romanian Speaking/Social Housing) · Greenwich · £40,000 - £50,000 · Are you a Romanian Spealing Site manager or Site Supervisor looking to progress with knowledge of the NHF Schedule of Rates with a background in social housing, local authority or similar housing as ...
-
Site Manager
3 weeks ago
Velocity Recruitment London, United Kingdom**Site Manager** · **The Company** · This Site Managers role is with one of the UK's leading main contractors. Operating primarily in the new build residential sector with projects ranging in value from £10 - £200m. Typical project types span most private and public sector works ...
-
Site Manager
3 weeks ago
Fusion People Ltd Hatfield, United Kingdom**Fusion People** · **Site Manager** · **Contract PAYE/Umbrella** · **Pay £280** · Site Manager position available in Hatfield. · This project will last approximately 20 Weeks and due to the high profile of the client, pay is negotiable dependent upon experience. The contractor i ...
-
Site Manager
2 weeks ago
Daniel Owen Ltd London, United Kingdom**Site Manager** · **London** · **£55K** · **Repairs & Maintenance** · Daniel Owen are proud to be representing a leading Housing Association in the South London area who are looking for a brand new Site Manager to join their team covering Planned Works projects in the South Lond ...
-
Site Manager
2 weeks ago
CVL:LDN London, United Kingdom Full timeWould you like to work for one of the UK's leading Civil Engineering companies? Would you like the opportunity to work on a varied range of utility projects? If so then this could be a step in the right direction · Our client is a leading national multi-utility company who are lo ...
-
Site Manager
3 weeks ago
Career poster London, United KingdomAnt Yapi UK LTD (ENR Top 250 contractor worldwide) is looking for an experienced Construction Site Manager to oversee a 12-storey high end residential project in Central London (+95 million £ project) · Responsibilities but not limited: · Chair daily activity briefing meetings wi ...
-
Site Manager
2 weeks ago
Time Recruitment London, United KingdomI am currently representing a high-end fit out contractor who is looking for a permanent Site Manager to join the team. · Site Manager · High End Hospitality and Restaurant sector · Job Values: £500K-£3M · Sites predominantly in London but job will require nationwide availability ...
Assistant Site Manager - Enfield, United Kingdom - Medicus Health Partners
Description
Job summary
ACCOUNTABLE TO: The Site Manager, Managing Partner and Site based Practice Partners
MANAGES: The administrative staff of the practice
LIAISES WITH:
The patients of the Practice
All members of the Practice staff team
Other professional staff working in or with the practice
Suppliers of goods and services
OVERALL OBJECTIVES
To play a pivotal role in the delivery of high-quality primary health care.
To provide and support the Site Manager in management resources for the achievement of the teams goals.
To report to and support the Site Manager in the provision of high-quality patient services within a safe, efficient working environment by providing effective support to clinicians and the administrative team.
The Assistant Site Manager will also work closely with the Site Manager to develop the financial/ Patient care performance of the practice via QOF, LCS and Enhanced Services.
The Assistant Site Manager will support the Site Manager in daily management of the practice and will ensure staff rotas are adequate and well planned to meet the practices needs.
The Assistant Site Manager will address issues to Site Manager as they arise to keep all services running smoothly. To achieve this, the Assistant Site Manager will support Site Manager to manage, train and develop the administrative team and liaise with clinical team members throughout the day to enable clear communications and team working across the site.
Main duties of the job
The Assistant Site Manager will be assuring the SiteManager on the day-to-day operations and running of a practice. The duties tobe fulfilled alongside or in absence of the Site Manager will be the following:
Quality and Outcomes Framework (QOF)
ALL Enhanced Servicesand Locally Commissioned Services (LCS)
Contractual Requirement (alongside Site Manager)
Medicines Management
Childhood immunisations
Other immunisations (Contractual Additional Service)
Influenza vaccinations
Registrations (alongside Reception Lead)
Emis Workflow Management
Training and development of administrative staff.
IT Lead
Enhanced Services, LCS and other servicessubmissions
Payment reimbursement submissions (congestion charge and PPA)
Staffing Rota and Management.
Medical Report and Non NHS Work Management
Recruitment, inductionand training of new administrative staff and Locum Cover
Practice statistic and feedbackcollection/ analysing data.
Maintain Practice Registers:Learning Disabilities, Palliative Care, Housebound, Child Protection ,Unplanned Admissions, Carers etc ( work and delegate alongside other administrators)
Support the Managing Partner inoperationally and effectively running the day to business on site at the branchspecified.
About us
Medicus Health Partners is thelargest GP Partnership in Enfield, that cares for over 93,000 patients and isbased across 09 locations/sites in Enfield. This role is located in Enfield,and you will be part of a team who are passionate about healthcare.
Job descriptionJob responsibilities
KPIs and Target Framework
To read and be aware of all the Enhanced Services, Locally Commissioned Services, QOF, BMA Contracts KPIs Medicines Management and additional Services.
To be updated with specifications on an annual and adhoc basis of all requirements.
To plan and implement processes to achieve targets.
To work alongside Site Manager, Partners, GPs, Nurses and administrative staff to achieve targets.
Submissions of all target and audit based work as per specifications and contracts.
Planning
To liaise with Clinical Partners, Managing Partner and Site Manager in setting strategic planning targets and share joint responsibility with them for achievement of these targets.
To undertake tasks towards the agreed aims and be wholly responsible for them.
Team and Personnel Management
To plan and co-ordinate the recruitment, induction and training of new administrative staff.
To assist in planning and recruitment of Locum cover.
To assist in the preparation of a work rota for the doctors and arrange locum cover when necessary.
To be responsible for the organisation of the reception staff rota, ensuring adequate cover during periods of staff sickness or leave.
To identify and meet the team members training and development needs.
To monitor staff sickness and absence and oversee the leave rota.
To ensure that all Practice staff are aware of the need for confidentiality, both of patient and Practice information.
Patients
To be aware of patients needs and work towards Practice innovation to meet those needs.
To be responsible for the collection and collation of data and feedback about patients needs and satisfaction.
To liaise with patient and community representatives.
Quality
To be accountable with the other team members for setting standards of quality and service provision and monitoring their achievement.
To promote ideals of quality and achievement of standards amongst all team members.
To co-ordinate all audits within the practice.
Finance
To work alongside the Site Manager for the setting up of new, and maintenance of existing, systems to maximise all Practice income.
Where required by the Central Finance Team, to monitor and check the accuracy of the Enhanced Services, Contractual Requirements and other PMS claims and ensure that all claims are submitted on a monthly and quarterly basis.
To ensure PPA reimbursement forms are completed and submitted on a monthly basis.
Supervise and liaise with Site Manager for the purchasing of all equipment, drugs, supplies and stationery and ensure best value is obtained, where central ordering is not applicable.
Information Technology and Computing
To support Site Manager for IT lead on all Emis Template, Searches, Protocol and concepts updates. Ensure IT hardware and software is well maintained where appropriate liaising directly with Systems IT and GP IT teams. To also ensure all updates / upgrades go smoothly.
To be Smart Card Sponsor for the practice alongside the Site/Practice Manager
To ensure that read codes are correctly administered across records throughout the practice. The DSM will work with the Site/Practice Manager to develop electronic templates to better manage read coding requirements.
To utilise clinical software to perform searches, extracting and validating patient and statistical data for the preparation of reports.
Practice Reception/Administration
To maintain and further develop systems and protocols for the smooth and efficient running of the reception and appointments and administration system
To maintain a thorough knowledge of reception and administration systems.
To be prepared to undertake reception or secretarial duties in the case of absence of usual reception/administration staff due to annual leave, sickness or any other reason.
Liaison
To promote good relationships between the Practice and outside bodies such as Health Authorities, Primary Care Groups, community trusts, patient and community groups, the bank and accountant, etc.
To prepare for, organise and attend practice, wider health team and management meetings and follow up decisions made.
To liaise with the Managing Partner and Site Manager on all necessary matters.
Personal and Professional Development
To actively seek to keep professional knowledge and skills up-to-date including assessment of own learning needs and attendance at relevant training courses as required.
Information Governance
To ensure that the Information Governance framework is adhered to.
Personal Information within the practice needs to be dealt with in a confidential and secure manner.
To ensure all members of staff have adequate training to provide consistency to information handling.
EQUAL OPPORTUNITIES
The post holder will ensure that the Practice Policies and the Health Authority policies on Equal Opportunities are understood and adhered to.
HEALTH AND SAFETY
Be aware of your responsibility under the Health and Safety at Work Act 1974 and ensure that agreed safety procedures are carried out in order to maintain a safe environment for employees, patients and visitors.
OTHER DUTIES
To undertake such other duties as may reasonably be required.
To be flexible in approach, recognizing the needs of a developing practice.
Person SpecificationQualifications
Essential
Desirable
Experience
Essential
Desirable