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Technical Analyst - London, United Kingdom - Sprinklr
Description
Sprinklr is a leading enterprise software company for all customer-facing functions.With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.
Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Supporting multiple European officeSupporting primarily macOS, Windows, and all common office software and applications such as Microsoft, Adobe and cloud SaaS products.
General office IT such as conference room, telephone and Printer setups etc.Implementation of applications and software upgrades, as well as performance troubleshooting and tuning for users.
Perform endpoint management deployment and anti-virus security.
Work with IT Management to constantly monitor and improve delivery of IT systems and support.
Network support and hardware setup, maintenance.
Manage and provide support for new office openings/move
Supporting high level events and proactively monitoring of meeting rooms
2 + years experience within IT or B.Fluency in English and French (Advantageous)
Good understanding of Microsoft 365
Experience with Jamf Pro and enterprise Mac management concepts
Windows, and other Microsoft products
Email security / monitoring
Conferencing / collaboration technologies such as Teams, SharePoint, and OneDrive
For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
Our vision is to be the world's most loved enterprise software company, ever.Sprinklr was built from the ground up to enable a brand's digital transformation.
At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier.
We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process.
If you have a disability or special need that requires accommodations, please let us know by filling out this form .
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