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Network Support Engineer - Saffron Walden, United Kingdom - OLIVER MARKS CONSULTING LTD
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Description
Oliver Marks Consulting are supporting a major ISP client to secure a network engineer on a permanent basis. In this role, you will provide top-tier technical assistance and support to their customers, troubleshoot and resolve network issues, and ensurethe smooth operation of their wireless network systems.
Key Responsibilities:
Provide technical assistance and support to customers.
Troubleshoot, resolve, and monitor wireless network issues.
Update and fix software and hardware problems.
Provide guidance on system usage and handle day-to-day networking requests.
Configure equipment during the build process to ensure readiness for installation.
Ensure that equipment is live and fully operational before deployment.
Skills and Experience:
Minimum of 3+ years' experience in a network support role.
Excellent understanding of products such as Mikrotik, UBNT, Cisco, TP-link, and RF Elements.
Proficient in wireless technology, specifically 5GHz and 60GHz kits.
Must have experience with MPLS Tunnel configuration.
Strong knowledge of IP configurations.
Basic expertise in VLAN and VPN configuration.
Experience with server-based client services, including Active Directory, DHCP, DNS, NPS, and GPOs.
Knowledge of server and infrastructure hardware.
Understanding of firewall configurations and security.
Familiarity with safeguarding protocols.
Proficiency in the configuration of radios.
Benefits:
Casual dress code
Company pension plan
On-site parking
Hybrid working model
Yearly bonus scheme