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Is Support Associate
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Laboratory Support Associate
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Langton Howarth Leeds, United Kingdom**Laboratory Support Associate** · **Location: Site based in Leeds (Full time permanent role)** · My client is a very successful market leading laboratory & scientific services provider who partner with the top 10 pharmaceutical & medical device organisations globally to enable t ...
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Customer Support Associate
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Customer Support Associate
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Sleek Leeds, United Kingdom**Hybrid Leeds/Manchester** · Sleek is on a mission to revolutionize how entrepreneurs register and run their businesses. We want to give small business owners the tools they need to gain peace of mind and focus on what they do best - growing their business. · Founded in 2017 and ...
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Customer Support Associate
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Livechat Customer Support Associate
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Korean Customer Support Associate
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Sales & Customer Support Associate
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Customer Support Associate
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IT Support Associate
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Customer Support Associate
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Customer Support Associate
2 weeks ago
Nixon Allen Ltd Bradford, United KingdomThis is a multifaceted role, where you will handle incoming calls, dealing with query resolution and renewal queries. You will also guide existing customers by answering any questions they may have regarding their insurance policy. You will also get involved in providing quotatio ...
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Customer Support Associate
2 weeks ago
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Support Associate
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Mortgage Payment Support Associate
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Support Associate
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Technical Support Associate
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Customer Support Associate
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Customer Support Associate
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CCR Recruitment & Selection Sheffield, United Kingdom**Customer Support Associate - Home based** · **Salary: £24,000 plus shares in company bonuses and excellent benefits package** · **Location: Home based** · **Hours: Monday - Friday between 8.00am - 6.00pm** · **Weekends** · Our client are a fast grwoing health and nutrions exper ...
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Part Time Customer Support Associate
3 weeks ago
Page Personnel Secretarial & Business Support Bradford, United Kingdom Part timePage Personnel are working with a local family run business based in Bradford who are looking for a Part Time Customer Support Associate to join their rapidly developing team. This is a great company to work for who are constantly growing, offer a greatsalary with bonus scheme an ...
Part Time Customer Support Associate - Leeds, United Kingdom - Reed Talent Solutions
Description
Are you passionate about providing excellent customer service? Would you like a role that enables you to meet and help new people every day? Then consider the position of Test Centre Associate at Reed in Partnership We are on a mission to be the partner of choice for developing people and their communities.
Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.
Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport.
Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception.
We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA.
What is the role about? Our Test Centre associates are responsible for welcoming candidates to the test centre and facilitating their experience throughout the testing process.
The main purpose of this role is to invigilate and ensure the efficient delivery of tests to candidates whilst ensuring that relevant procedures are always adhered to.
Your day-to-day responsibilities will include:
Providing a high level of customer service
Checking candidates ID documents and booking them in on the system
Ensuring the integrity and security of tests are maintained
Supervision and invigilation of tests
Explaining the test process to candidates and supporting with other queries
Reviewing tests and test centre scheduled
Performing daily test centre opening and closing procedures
Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion
Handling and reporting incidents that could impact candidate testing
Your Work Schedule Our Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you
Shifts could range from:
Mornings - 8.30am to 1pm/2pm
Afternoons pm/1pm to 5.30pm/6.30pm
Full day - 8.30am to 5.30pm/6.30pm
Evenings - 4.30pm/5pm to 8.30pm/9.30pm
Afternoon & Evenings – 12pm/1pm to 8.30pm/9.30pm
This site operates 6 days per week, Monday to Saturday, increasing to 7 days a week in October.
The ideal candidate needs to be available across all operating days and willing to pick up regular mornings, afternoons, evenings and weekend shifts.
What's in it for you? The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives.
To be successful in this role, we are looking for someone with:A full UK driving licence (although driving will not be required for all locations)
Significant demonstrable experience in providing high-quality customer service
Excellent attention to detail and accuracy
The ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities
Experience in working with diverse customer groups
Excellent judgment and decision-making skills
Flexibility in working hours and days, including evenings and Saturday
The ability to remain calm and deal with confrontational candidates in a professional manner
Diversity and Inclusion We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity.
We offer an interview to disabled candidates who meet the minimum criteria.Please note that the deadline for internal applicants for this role is 23rd April 2024. #J-18808-Ljbffr