- Works with external clients to resolve complex day-to-day issues specific to BNYMs Corporate Actions and Income services, and direct them to appropriate resources at BNY Mellon.
- Supports clients in addressing complex operational and technical issues and ensuring requests are executed.
Applies problem solving skills, experience and judgement to analyze information and mitigate any associated Risk.
Uses communication skills to deliver high quality service to a specialized client base. - Provides clients information related to BNY Mellon products and services representing Corporate Actions and Income lines of business and geographies and directs them to the appropriate resources, as needed; leverages a good understanding of broader BNY Mellon services and offerings.
May be the central point of contact for business development and assume client onboarding and/or risk management responsibilities - Monitors client inquiries, resolves non-routine issues and escalates complex issues to the appropriate team member, as needed.
- Uses knowledge of client issues and needs to contribute to business development efforts.
- Participates in internal activities and initiatives designed to improve the client experience.
Recommends process improvements. - Supports multiple, moderately complex client accounts.To be successful in this role, we're seeking the following:
- Experience in an operational area and/or client services required.
- Bachelor's degree or the equivalent combination of education and experience is preferred.At BNY Mellon, our inclusive culture speaks for itself.
Here's a few of our awards:
- Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion, 2023
- Bloomberg's Gender Equality Index (GEI), 2023
- Human Rights Campaign Foundation, Corporate Equality Index, 2023
- Best Places to Work for Disability Inclusion, Disability:
IN - 100% score, 2023 - Dow Jones Sustainability Indices, Top performing company for Sustainability, 2023
- Forbes Blockchain 50, 2023Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
We provide access to flexible global resources and tools for your life's journey.
Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle.
BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets.
BNY Mellon remains one of the safest, most trusted and admired companies.
Every day our employees make their mark by helping clients better manage and service their financial assets around the world.
Whether providing financial s. -
Client Services
3 weeks ago
Switch Advisor Ltd Manchester, United Kingdom**About us** · Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. · Our work environment includes: · - Modern office setting · - On-the-job training · - Casual work attire · - Regular social events · **Position**:Customer ...
-
Client Services
2 weeks ago
Switch Advisor Ltd Manchester, United Kingdom**About us** · Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. · Our work environment includes: · - Modern office setting · - On-the-job training · - Casual work attire · - Regular social events · **Position**:Customer ...
-
Client Services
1 week ago
CW RECRUITMENT Manchester, United Kingdom**Customer Service ADMINISTRATOR Stretford M32** · **Monday to Friday 9am - 5pm £ benefits etc** · This great charitable organisation offers excellent benefits etc · **Job Types**: Full-time, Permanent · **Salary**: £22,000.00-£22,170.00 per year · **Benefits**: · - Company event ...
-
Client Service Director
1 week ago
The Bank of New York Mellon Corporation Manchester, United Kingdom**Client Service Director (VP)** · **_Bring your ideas. Make history. _** · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trilli ...
-
Client Services Coordinator
2 weeks ago
Bridge of Hope Manchester, United Kingdom** Job Title**: · Client Services Coordinator · **Location**: · Manchester City Centre · **Salary**: · Competitive (DOE) · **Do you have experience of working within a direct fast paced customer service position? Are you looking for a new role within a successful and growing busi ...
-
Client Services Coordinator
2 weeks ago
BHID Manchester, United KingdomBHID is now the UK's leading home interiors specialist, and the 'go-to' brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company, and employs ...
-
Director of Client Services
2 weeks ago
Glu Recruit LTD Manchester, United Kingdom**Ref:241** · **Role**:Director of Client Services · **Salary**:£45-55K per annum · **Location**:Manchester · Hybrid working (Mon & Fri office based and the rest wfh) · **Working days**:Monday to Friday · We're looking for a talented Director of Client Services to join our team a ...
-
Client Services Administrator
3 weeks ago
Health Assured Manchester, United Kingdom**CLIENT SERVICES ADMINISTRATOR** · **LOCATION: MANCHESTER CITY CENTRE (CLOSE TO VICTORIA STATION)** · **SALARY: £19,500 - £21,000** · **MON - FRI 9AM - 5PM** · **JOB OVERVIEW** · On a monthly basis the client services administrators are responsible for; issuing an average of jus ...
-
Client Service Executive
2 weeks ago
BPP Services Limited Manchester, United Kingdom**Are you a go-getter who loves building relationships and provides excellent customer experience? Want a flexible and more sociable work environment? This role could be just for you** · **What you'll be doing** · By joining BPP as a Client Service Executive, you will be working ...
-
Client Services Coordinator
3 weeks ago
London door company Manchester, United KingdomLondon Door Company, part of BHID Group Ltd., have been crafting bespoke, high quality luxury doors for over 35 years. Our exquisite exterior doors are designed to complement every style of home. Hand-finished in our London workshop and installed with the utmost attention to deta ...
-
Analyst, Client Service
1 week ago
BNY Mellon Manchester, United KingdomWe're seeking a future team member for the role of Senior Analyst, Client Service to join our EMEA Contracts team. This role is located in Manchester, United Kingdom - HYBRID · **In this role, you'll make an impact in the following ways**: · - Maintains physical and digital recor ...
-
Client Services Administrator
3 weeks ago
MoreLife Manchester, United Kingdom**Job title: Client Services Administrator** · **Location: Remote** · **Hours: rota, working 37.5 hours p/w)** · **Reporting To: Client Services Manager** · **Key Relationships: Clients, Practitioners, Direct Team Members** · **Post may close early, if sufficient applicants recei ...
-
Client Services Assistant
2 weeks ago
WeDo Finance Manchester, United KingdomWe are looking for a **Client Services Assistant** in our Manchester city center office. · Starting salary is £20,000 to £25,000 based on experience. · **The role includes**: · - Acting as a first point of contact to clients · - Obtaining client details and required information i ...
-
Client Services Coordinator
2 weeks ago
BHID Manchester, United KingdomBHID is now the UK's leading home interiors specialist, and the 'go-to' brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company, and employs ...
-
Client Service Associate
1 week ago
Moody's Manchester, United KingdomIn this role, you will be a part of the team that supports our clients in their usage of the Moody's Analytics Media Solutions products. This is an opportunity to develop your career in news content management and distribution. You will obtain a broad knowledge of how news effect ...
-
Client Services Coordinator
3 weeks ago
BHID Group Manchester, United KingdomBHID is now the UK's leading home interiors specialist, and the 'go-to' brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company, and employs ...
-
Client Service Director
3 weeks ago
The Bank of New York Mellon Corporation Manchester, United Kingdom**Client Service Director (VP)** · **_Bring your ideas. Make history. _** · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trilli ...
-
Client Services Administrator
3 weeks ago
MoreLife Manchester, United Kingdom**Job title: Client Services Administrator** · **Location: Hybrid** · **Hours: rota, working 37.5 hours p/w)** · **Reporting To: Client Services Manager** · **Key Relationships: Clients, Practitioners, Direct Team Members** · **Post may close early, if sufficient applicants recei ...
-
Client Services Executive
2 weeks ago
Douglas Scott Legal Recruitment Manchester, United KingdomClient Services Executive · Manchester City Centre · Leading Law firm · My client is a leading law firm in Manchester City Centre and are a top law firm to work for. They are looking for a Client Services Executive to join the Client Services team in the Manchester office, based ...
-
Client Service Representative
2 weeks ago
Gibson Hollyhomes Manchester, United Kingdom**Client Service Representative** · **Manchester City Centre** · **£20,000 - £22,000** · *** · **Market leading firm** · **Prestigious office** · **Great benefits** · My client is a well-established firm dedicated to providing outstanding services to its clients in its core secto ...
Associate Client Service II - Manchester, United Kingdom - BNY Mellon
Description
Associate II, Client Service
Bring your ideas.
Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology.
We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration.
Known as the 'bank of banks' - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn.
Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself.
This is what #LifeAtBNYMellon is all about.
We're seeking a future team member for the role of Associate II to join our Client Service team.
This role is located in Manchester, UK and will be working in a hybrid capacity.
(3 days a week in the office).
In this role, you'll make an impact in the following ways: