- Processing of client applications to lenders and solicitors.
- Verify ID and other forms of documentation in-line with FCA guidelines.
- Monitor the varied technical processes with IT to ensure cases progress accurately with no process failure.
- Maintain a multi-company CRM system accurately and in a timely manner.
- Instruct lender valuations, review valuation reports, progress applications to offer in a timely manner.
- Consult with varied third parties throughout the application process.
- Provide support to Advisors and other team colleagues.
- Action department mailboxes in accordance with SLA's.
- Achieve targets and maintain Key Performance Indicators.
- Work to strict deadlines, with the ability to prioritise changing workloads.
- Flexible approach to tasks, meeting requirements of the department.
- Follow FCA legislation in relation to Date Protection, Financial Crime, TCF, Complaints Procedures and Vulnerable Customers.
- Other ad-hoc duties as and when required by the business.
- Be Respectful – Treat customers and colleagues at all levels with dignity and respect.
- Show awareness – Be aware of how your actions and behaviours affect customers, colleagues and the business.
- Go Above & Beyond – Always aim to exceed expectations, giving your very best to every customer and colleague.
- Embrace Change – Treat change as an opportunity to improve, welcoming new ideas and ways of working.
- Commit to Development – Take responsibility for your personal development and that of the business.
- Be Proud & Lead By Example – Take pride in yourself and your work, acting as a positive role model for others.
- Be Accountable – Take responsibility for your actions and learn from any mistakes.
- Keep Your Promises – Do what you say you'll do, when you say you'll do it.
- Be Courageous & Honest – Speak up for what you believe in and welcome the opportunity to give and receive constructive feedback.
- Collaborate & Share – Be generous with your time and ideas, working with and for the wider team.
- Appreciate others – Recognise the contribution made by every colleague to the success of our business.
- Focus on Solutions – Show resilience and determination, focusing on the solution not the problem.
- A flair for prioritising conflicting demands.
- Strong people skills.
- Excellent verbal and written communication skills, with the ability to draft correspondence.
- PC literate.
- Excellent organisational and scheduling skills.
- High levels of accuracy and diligence.
- Good analytical & critical thinking.
- An adaptable and flexible approach to manage a varied and fluctuating workload and multiple tasks.
- Work effectively with all colleagues across the business.
- Works well under pressure.
- Minimum of 12 months recent experience in either general administration, customer service
- Desirable - Conveyancing experience
- Educated to GCSE level or equivalent in English and Maths.
-
Processing Administrator
2 weeks ago
BaySentry Solutions Ltd Leeds, United Kingdom**Overview**: · We are seeking a highly organised and detail-oriented Processing Administrator to join our team. As a Processing Administrator, you will play a crucial role in ensuring the smooth operation of our business and providing administrative support to our staff. This is ...
-
Processing Administrator
1 week ago
InfoTrack Leeds, United Kingdom**About us** · InfoTrack is a pioneer in the legal technology sector and has grown extremely quickly over the last 5 years in the UK. We produce game changing technology for law firms and have been instrumental in revolutionising the way conveyancing can now be done. As well as c ...
-
Processing Administrator
2 days ago
Age Partnership Leeds, United Kingdom**Reports to**: · Administration Team Leader · **Location**: · Leeds - Office based · **Package**: · Competitive salary and generous benefits package · **Hours of work**: · 37.5 hours per week, however, hours of work will be flexible and dictated by the needs of the business, t ...
-
Process Administrator P2p
2 days ago
Sopra Steria Leeds, United KingdomAre you looking for a step into the wonderful World of Finance? Are you passionate about service excellence and delivery? We have a phenomenal opportunity for a process administrator to join us, as part of the Supplier Maintenance Team within NHS SBS. This position will require h ...
-
Business Process Administrator
1 week ago
Lantern Debt Recovery Services Pudsey, United KingdomBusiness Process Administrator · **Pudsey, Leeds (Hybrid)** · **Salary £23,400 PLUS benefits** · Are you an experienced Administrator with a strong financial services background looking for your next career move? Do you want to join a growing company with a clear social purpose, ...
-
Business Process Administrator
2 weeks ago
Lantern Debt Recovery Services Pudsey, United KingdomBusiness Process Administrator · **Pudsey, Leeds (Hybrid)** · **Salary £23,267 PLUS benefits** · Are you an experienced Administrator with a strong financial services background looking for your next career move? Do you want to join a growing company with a clear social purpose, ...
-
Business Process Administrator
2 weeks ago
Lantern Debt Recovery Services Pudsey, United Kingdom**Business Process Administrator** · - **Salary up to £20,319.00**: · - **Bonus up to 10% of annual salary**: · - **Flexible working (Hybrid office/ home working)**: · - **Benefits: Healthcare/ life assurance plan/ Perkbox/ gym discounts/ retail discounts/ free on-site parking**: ...
-
Business Process Administrator
1 week ago
Lantern Debt Recovery Services Pudsey, United KingdomBusiness Process Administrator · **Pudsey, Leeds (Hybrid)** · **Salary up to £23,000 (dependent on experience) PLUS benefits** · Are you an experienced Administrator with a strong financial services background looking for your next career move? Do you want to join a growing compa ...
-
Business Process Administrator
3 weeks ago
Lantern Debt Recovery Services Pudsey, United Kingdom**Business Process Administrator** · - **Salary up to £20,319.00**: · - **Bonus up to 10% of annual salary**: · - **Flexible working (Hybrid office/ home working)**: · - **Benefits: Healthcare/ life assurance plan/ Perkbox/ gym discounts/ retail discounts/ free on-site parking**: ...
-
Amos Process Administrator
1 week ago
Jet2 and Jet2holidays Leeds Bradford Airport, United KingdomPermanent · - 40 Hours · **Salary** · - Excellent · **Country** · - U.K · **What you will be doing...** · - The · - **AMOS Process Administrator** is responsible for the administrative functions of · - With a keen eye for detail, you will liaise with Engineering Senior Management ...
-
Order Processing Administrator/associate
1 week ago
Handicare Guiseley, United KingdomAs a business, we offer solutions to increase the mobility of elderly and physically challenged people, to enable them to live an independent and active life. · We design and manufacture** **our own range of straight and curved stairlifts as well as partnering with key suppliers ...
-
Order Processing Administrator
3 weeks ago
Reed Business Support Royston, United KingdomExciting opportunity for an Order Processing Administrator to join an international pharmaceutical company. · You will play a vital part in the order execution team from monitoring the order inbox to updating information on SAP. · Key responsibilities of the Administrator: · - Pr ...
-
Business Process Administrator
3 weeks ago
6G Internet Burnley, United KingdomThis privately owned group of companies offers a diverse range of services to customers throughout the UK. Founded by two successful entrepreneurs the business has grown rapidly by making complementary acquisitions and developing new services to meet market demands. Operating in ...
-
Order Processing Administrator
2 weeks ago
Tailored Recruitment Consultancy Ltd Grassington, United KingdomTailored Recruitment Consultancy are recruiting for an Order Processing Administrator for our client based in Grassington near Skipton. · The role will include various duties as part of the Customer Services Team including inputting customer orders, cash handling, data processing ...
-
Systems & Process Administrator
3 weeks ago
Balfour Beatty Sheffield, United Kingdom**About the role** · Our innovative thinking shapes our industry, equipping the world for tomorrow's challenges. · Join our **Enabling Functions **team as a** Systems & Process Administrator **and you can contribute to tangible, worthwhile work you can be proud of. · The role sit ...
-
Recruitment Processing Administrator
1 week ago
Pearson Education Ltd Rotherham, United Kingdom**The Company** · We are the world's leading learning company with more than 20,500 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at a ...
-
Payment Processing Administrator
2 weeks ago
Vans Direct Sheffield, United Kingdom**Job Title**: Payment Processing Administrator · **Employment type**:Permanent - Full Time · **Location**:Sheffield, South Yorkshire, UK · **City/Town**: Bawtry Road · **Postcode**:S9 1XA · **Salary**: Competitive, plus company benefits · **_We are looking for a Payment Processi ...
-
Payment Processing Administrator
3 weeks ago
Vans Direct Sheffield, United Kingdom**Job Title**: Payment Processing Administrator · **Employment type**:Permanent - Part Time · **Location**:Sheffield, South Yorkshire, UK · **City/Town**: Sheffield · **Postcode**:S8 0XF · **Salary**: Competitive · **_We are looking for a Payment Processing Administrator to join ...
-
Order Processing Administrator
2 weeks ago
Elantra Procurement Ltd Oldham, United KingdomAs a Sales Order administrator, you will champion the company's **purchasing procedures**. You will monitor and process customer orders, and process purchase orders, resolving any issues should there be any. · **PRIMARY RESPONSIBILITIES** · - Manage the Purchase Order Process · - ...
-
Process & Systems Administrator
2 weeks ago
Drax Group Selby, United Kingdom-Job available in these locations: · Selby, United Kingdom · Northampton, United Kingdom · Ipswich, Suffolk, United Kingdom · London, United Kingdom · Flexible, United Kingdom · **Process & Systems Administrator** · **Permanent, Full time** · **Hybrid role** · **Selby, Northampto ...
Processing Administrator - Leeds, United Kingdom - Age Partnership
Description
Package
£22,369.35 per annum
Hours of work
37.5 hours per week, however, hours of work will be flexible and dictated by the needs of the business, therefore it is expected that the successful applicant will work those hours necessary to successfully discharge the duties of the role.
The Role
Overview
To provide a professional and best in class administrative service to customers, colleagues, and all other external partners.
Key Outputs
About us
Not your typical financial services firm...
Established in 2004, Age Partnership has held true to its pledge to improve the markets in which we operate for the benefit of customers. We do this by delivering world-class customer experiences, continually innovating and embracing digital technology to make dealing with the company both efficient and engaging.
At Age Partnership we accept nothing other than being the best at what we do, and this objective is reinforced by an environment in which colleagues are encouraged to engage, to learn and to flourish. Significant in-house training and development facilities and empowerment of colleagues are just a couple of components that have helped this culture to thrive.
We strive in becoming a household name that is synonymous with excellence. Added to this we want to work, collaborating with all our partners and suppliers to enable our customers benefit from the relationship. It sounds simple but it needs to be worked on to achieve.
Our Values
Customer first
Raise the bar
Do the right thing
Win together
The person
Overview
A presentable and highly organised individual, with a keen diligence and a methodical approach to their work. An effective communicator, able to deal with third party lenders and colleagues in a professional and confident manner. Must have the ability to prioritise and work to strict deadlines. Previous experience within a similar environment desirable.
Skills & knowledge
Qualifications
General education
This job description is not exhaustive and serves only as a broad outline of the duties required. This job description may be amended as necessary.
This job description is not exhaustive and serves only as a broad outline of the duties required. This job description may be amended as necessary.